cannot activate letsencrypt for one specific site

Hmm,
something weird happens. The button for letsencrypt on the setting for a website was deactivated. I cannot activate the letsencrypt button under website. Everytime when i do it, the cronjob is registered (red circle with a 1 inside) but after that the button for letsencrypt is clear and no cert is created.

I deleted the dirs for the site in /etc/letsencrypt/live ...archive and ...renewal. also i deleted all files in the website folder web/ssl

What can i do? The page runs 4 years flawlessly.

Here is the log from letsencrypt.

Code:

2018-12-07 15:28:02,134:DEBUG:certbot.main:Root logging level set at 20
2018-12-07 15:28:02,134:INFO:certbot.main:Saving debug log to /var/log/letsencrypt/letsencrypt.log
2018-12-07 15:28:02,135:WARNING:certbot.cli:You are running with an old copy of letsencrypt-auto that does not receive updates, and is less reliable than more recent versions. We recommend upgrading to the latest certbot-auto script, or using native OS packages.
2018-12-07 15:28:02,135:DEBUG:certbot.cli:Deprecation warning circumstances: /root/.local/share/letsencrypt/bin/letsencrypt / {'LANG': 'de_DE.UTF-8', 'SHELL': '/bin/sh', 'SHLVL': '3', 'PWD': '/usr/local/ispconfig/server', 'LOGNAME': 'root', 'HOME': '/root', 'PATH': '/sbin:/usr/sbin:/bin:/usr/bin:/usr/local/sbin:/usr/local/bin:/usr/X11R6/bin', '_': '/root/.local/share/letsencrypt/bin/letsencrypt'}
2018-12-07 15:28:02,135:DEBUG:certbot.main:certbot version: 0.9.3
2018-12-07 15:28:02,135:DEBUG:certbot.main:Arguments: ['-n', '--text', '--agree-tos', '--expand', '--authenticator', 'webroot', '--server', 'https://acme-v02.api.letsencrypt.org/directory', '--rsa-key-size', '4096', '--email', '[email protected]', '--domains', 'MYDOMAIN.COM', '--domains', 'www.MYDOMAIN.COM', '--webroot-path', '/usr/local/ispconfig/interface/acme']
2018-12-07 15:28:02,135:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#nginx,PluginEntryPoint#standalone,PluginEntryPoint#manual,PluginEntryPoint#webroot,PluginEntryPoint#apache,PluginEntryPoint#null)
2018-12-07 15:28:02,135:DEBUG:certbot.plugins.selection:Requested authenticator webroot and installer None
2018-12-07 15:28:02,137:DEBUG:certbot.plugins.selection:Single candidate plugin: * webroot
Description: Place files in webroot directory
Interfaces: IAuthenticator, IPlugin
Entry point: webroot = certbot.plugins.webroot:Authenticator
Initialized: <certbot.plugins.webroot.Authenticator object at 0x7ff8dbfd93d0>
Prep: True
2018-12-07 15:28:02,137:DEBUG:certbot.plugins.selection:Selected authenticator <certbot.plugins.webroot.Authenticator object at 0x7ff8dbfd93d0> and installer None
2018-12-07 15:28:02,581:DEBUG:root:Sending GET request to https://acme-v02.api.letsencrypt.org/directory. args: (), kwargs: {}
2018-12-07 15:28:02,584:INFO:requests.packages.urllib3.connectionpool:Starting new HTTPS connection (1): acme-v02.api.letsencrypt.org
2018-12-07 15:28:03,035:DEBUG:requests.packages.urllib3.connectionpool:"GET /directory HTTP/1.1" 200 658
2018-12-07 15:28:03,035:DEBUG:root:Received <Response [200]>. Headers: {'Content-Length': '658', 'Expires': 'Fri, 07 Dec 2018 15:28:03 GMT', 'Strict-Transport-Security': 'max-age=604800', 'Server': 'nginx', 'Connection': 'keep-alive', 'Pragma': 'no-cache', 'Cache-Control': 'max-age=0, no-cache, no-store', 'Date': 'Fri, 07 Dec 2018 15:28:03 GMT', 'X-Frame-Options': 'DENY', 'Content-Type': 'application/json'}. Content: '{\n  "keyChange": "https://acme-v02.api.letsencrypt.org/acme/key-change",\n  "meta": {\n    "caaIdentities": [\n      "letsencrypt.org"\n    ],\n    "termsOfService": "https://letsencrypt.org/documents/LE-SA-v1.2-November-15-2017.pdf",\n    "website": "https://letsencrypt.org"\n  },\n  "newAccount": "https://acme-v02.api.letsencrypt.org/acme/new-acct",\n  "newNonce": "https://acme-v02.api.letsencrypt.org/acme/new-nonce",\n  "newOrder": "https://acme-v02.api.letsencrypt.org/acme/new-order",\n  "revokeCert": "https://acme-v02.api.letsencrypt.org/acme/revoke-cert",\n  "zIZx7ZRmo2o": "https://community.letsencrypt.org/t/adding-random-entries-to-the-directory/33417"\n}'
2018-12-07 15:28:03,036:DEBUG:acme.client:Received response <Response [200]> (headers: {'Content-Length': '658', 'Expires': 'Fri, 07 Dec 2018 15:28:03 GMT', 'Strict-Transport-Security': 'max-age=604800', 'Server': 'nginx', 'Connection': 'keep-alive', 'Pragma': 'no-cache', 'Cache-Control': 'max-age=0, no-cache, no-store', 'Date': 'Fri, 07 Dec 2018 15:28:03 GMT', 'X-Frame-Options': 'DENY', 'Content-Type': 'application/json'}): '{\n  "keyChange": "https://acme-v02.api.letsencrypt.org/acme/key-change",\n  "meta": {\n    "caaIdentities": [\n      "letsencrypt.org"\n    ],\n    "termsOfService": "https://letsencrypt.org/documents/LE-SA-v1.2-November-15-2017.pdf",\n    "website": "https://letsencrypt.org"\n  },\n  "newAccount": "https://acme-v02.api.letsencrypt.org/acme/new-acct",\n  "newNonce": "https://acme-v02.api.letsencrypt.org/acme/new-nonce",\n  "newOrder": "https://acme-v02.api.letsencrypt.org/acme/new-order",\n  "revokeCert": "https://acme-v02.api.letsencrypt.org/acme/revoke-cert",\n  "zIZx7ZRmo2o": "https://community.letsencrypt.org/t/adding-random-entries-to-the-directory/33417"\n}'
2018-12-07 15:28:03,038:DEBUG:certbot.main:Exiting abnormally:
Traceback (most recent call last):
  File "/root/.local/share/letsencrypt/bin/letsencrypt", line 11, in <module>
    sys.exit(main())
  File "/root/.local/share/letsencrypt/local/lib/python2.7/site-packages/certbot/main.py", line 776, in main
    return config.func(config, plugins)
  File "/root/.local/share/letsencrypt/local/lib/python2.7/site-packages/certbot/main.py", line 558, in obtain_cert
    le_client = _init_le_client(config, auth, installer)
  File "/root/.local/share/letsencrypt/local/lib/python2.7/site-packages/certbot/main.py", line 368, in _init_le_client
    acc, acme = _determine_account(config)
  File "/root/.local/share/letsencrypt/local/lib/python2.7/site-packages/certbot/main.py", line 353, in _determine_account
    config, account_storage, tos_cb=_tos_cb)
  File "/root/.local/share/letsencrypt/local/lib/python2.7/site-packages/certbot/client.py", line 120, in register
    regr = perform_registration(acme, config)
  File "/root/.local/share/letsencrypt/local/lib/python2.7/site-packages/certbot/client.py", line 150, in perform_registration
    return acme.register(messages.NewRegistration.from_data(email=config.email))
  File "/root/.local/share/letsencrypt/local/lib/python2.7/site-packages/acme/client.py", line 96, in register
    response = self.net.post(self.directory[new_reg], new_reg)
  File "/root/.local/share/letsencrypt/local/lib/python2.7/site-packages/acme/messages.py", line 162, in __getitem__
    raise KeyError('Directory field not found')
KeyError: 'Directory field not found'

 

Oh. i have never done that before. i thought there is an auto update. how can i do this :-(

It is ubuntu 14.04LTS

 

got it. i have installed certbot with the first release when ispconfig supported it. it is in /opt/certbot/certbot-auto

My question:
is it possible to uninstall that and install it in the way certbot.eff.org in the way the following link explains it with apt?
I'm unsure and hope you can help me with this. I am afraid to ruin everything.

https://certbot.eff.org/lets-encrypt/ubuntutrusty-apache

 

ok. lets give it a try. *fingers cross*