I have used ISPconfig for years and this is the first time I am having this issue on a new install. Basically, I can create a database user but when I try to add new database, the usernames are missing from the User field of the Add database screen. Here are my details: ##### SERVER ##### IP-address (as per hostname): ***.***.***.*** IP-address(es) (as per ifconfig): ***.***.***.***, ***.***.***.*** [INFO] ISPConfig is installed. ##### ISPCONFIG ##### ISPConfig version is 3.0.5.3 ##### VERSION CHECK ##### [INFO] php (cli) version is 5.3.10-1ubuntu3.9 ##### PORT CHECK ##### ##### MAIL SERVER CHECK ##### ##### RUNNING SERVER PROCESSES ##### [INFO] I found the following web server(s): Apache 2 (PID 5368) [INFO] I found the following mail server(s): Postfix (PID 1759) [INFO] I found the following pop3 server(s): Dovecot (PID 790) [INFO] I found the following imap server(s): Dovecot (PID 790) [INFO] I found the following ftp server(s): PureFTP (PID 1781) ##### LISTENING PORTS ##### (only () Local (Address) [anywhere]:25 (1759/master) [anywhere]:993 (790/dovecot) [anywhere]:995 (790/dovecot) [localhost]:9000 (1631/php-fpm.conf)) [localhost]:10024 (970/amavisd) [localhost]:10025 (1759/master) [localhost]:3306 (826/mysqld) [anywhere]:587 (1759/master) [anywhere]:110 (790/dovecot) [anywhere]:143 (790/dovecot) [anywhere]:465 (1759/master) [anywhere]:21 (1781/pure-ftpd) [anywhere]:22 (707/sshd) *:*:*:*::*:25 (1759/master) *:*:*:*::*:443 (5368/apache2) *:*:*:*::*:993 (790/dovecot) *:*:*:*::*:995 (790/dovecot) *:*:*:*::*:587 (1759/master) [localhost]10 (790/dovecot) [localhost]43 (790/dovecot) *:*:*:*::*:8080 (5368/apache2) *:*:*:*::*:80 (5368/apache2) *:*:*:*::*:8081 (5368/apache2) *:*:*:*::*:465 (1759/master) *:*:*:*::*:21 (1781/pure-ftpd) *:*:*:*::*:22 (707/sshd) ##### IPTABLES ##### Chain INPUT (policy ACCEPT) target prot opt source destination fail2ban-dovecot-pop3imap tcp -- [anywhere]/0 [anywhere]/0 multiport dports 110,995,143,993 fail2ban-pureftpd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 21 fail2ban-ssh tcp -- [anywhere]/0 [anywhere]/0 multiport dports 22 Chain FORWARD (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination Chain fail2ban-dovecot-pop3imap (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 Chain fail2ban-pureftpd (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 Chain fail2ban-ssh (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0
Most likely the website were the database belongs to is not owned by the client that you created the database user for.