Cannot load web site with new IP address configured by ISPConfig 3.2

I am migrating from Centos/DA to Ubuntn/ISPConfig 3.2. I believe that I have DNS set right but: 1) Entering my web site name still launches the version that is on Centos, and 2) entering the new IP address (that was configured using ISPConfig) yields: ERR_CONNECTION_TIMED_OUT. Any ideas anyone?

 

Thank you for your timely reply!
The network config file has my server IP and appears correct.
In ISPConfig I have 2 DNS Zones. One for my server (with server IP) and the other for a web site (with website IP). Any other suggestions?

 

ty Till!

 

Hello Till. I am still working on this issue. I would be pleased to pay for assistance and I created a support ticket for paid support but no one has responded. I real your system check script and listed below is the report. Thank you for your help Till!

##### SERVER #####
IP-address (as per hostname): ***.***.***.***
[WARN] could not determine server's ip address by ifconfig
[INFO] OS version is Ubuntu 24.04.2 LTS
[INFO] uptime: 17:17:06 up 1 day, 2:42, 1 user, load average: 0.00, 0.00, 0.
00
[INFO] memory:
total used free shared buff/cache available
Mem: 31Gi 2.5Gi 26Gi 95Mi 2.4Gi 28Gi
Swap: 4.0Gi 0B 4.0Gi
[INFO] systemd failed services status:
UNIT LOAD ACTIVE SUB DESCRIPTION
● csf.service loaded failed failed ConfigServer Firewall & Security - csf
● lfd.service loaded failed failed ConfigServer Firewall & Security - lfd
Legend: LOAD → Reflects whether the unit definition was properly loaded.
ACTIVE → The high-level unit activation state, i.e. generalization of SU B
.
SUB → The low-level unit activation state, values depend on unit type .
2 loaded units listed.
[INFO] ISPConfig is installed.
##### ISPCONFIG #####
ISPConfig version is 3.2.12p1
##### VERSION CHECK #####
[INFO] php (cli) version is 8.3.19
[INFO] php-cgi (used for cgi php in default vhost!) is version 8.3.19
##### PORT CHECK #####
##### MAIL SERVER CHECK #####
[WARN] I found no "smtps" entry in your postfix master.cf
[INFO] this is not critical, but if you want to offer SSL for smtp (not TLS) connections you have to enable this.
##### RUNNING SERVER PROCESSES #####
[INFO] I found the following web server(s):
Apache 2 (PID 176631)
[INFO] I found the following mail server(s):
Postfix (PID 1504)
[INFO] I found the following pop3 server(s):
Dovecot (PID 1171)
[INFO] I found the following imap server(s):
Dovecot (PID 1171)
[INFO] I found the following ftp server(s):
PureFTP (PID 1005)
##### LISTENING PORTS #####
(only ()
Local (Address)
[localhost]:10023 (529/postgrey)
[anywhere]:4190 (1171/dovecot)
***.***.***.***:53 (487/systemd-resolve)
[localhost]:11211 (512/memcached)
[localhost]:11334 (1174/rspamd
[localhost]:11333 (1174/rspamd
[localhost]:11332 (1174/rspamd
[anywhere]:587 (1504/master)
[anywhere]:995 (1171/dovecot)
[anywhere]:993 (1171/dovecot)
[anywhere]:143 (1171/dovecot)
[anywhere]:110 (1171/dovecot)
[anywhere]:21 (1005/pure-ftpd)
[anywhere]:25 (1504/master)
[anywhere]:465 (1504/master)
[anywhere]:3306 (198623/mariadbd)
[localhost]:953 (513/named)
[localhost]:953 (513/named)
[localhost]:953 (513/named)
[localhost]:953 (513/named)
[localhost]:953 (513/named)
[localhost]:953 (513/named)
[localhost]:953 (513/named)
[localhost]:953 (513/named)
[localhost]:53 (513/named)
[localhost]:53 (513/named)
[localhost]:53 (513/named)
[localhost]:53 (513/named)
[localhost]:53 (513/named)
[localhost]:53 (513/named)
[localhost]:53 (513/named)
[localhost]:53 (513/named)
***.***.***.***:53 (487/systemd-resolve)
***.***.***.***:53 (513/named)
***.***.***.***:53 (513/named)
***.***.***.***:53 (513/named)
***.***.***.***:53 (513/named)
***.***.***.***:53 (513/named)
***.***.***.***:53 (513/named)
***.***.***.***:53 (513/named)
***.***.***.***:53 (513/named)
[localhost]:6379 (530/redis-server)
*:*:*:*::*:4190 (1171/dovecot)
*:*:*:*::*:6379 (530/redis-server)
*:*:*:*::*:8081 (176631/apache2)
*:*:*:*::*:8080 (176631/apache2)
*:*:*:*::*:587 (1504/master)
*:*:*:*::*:995 (1171/dovecot)
*:*:*:*::*:993 (1171/dovecot)
[localhost]43 (1171/dovecot)
[localhost]10 (1171/dovecot)
*:*:*:*::*:80 (176631/apache2)
*:*:*:*::*:22 (1/init)
*:*:*:*::*:21 (1005/pure-ftpd)
*:*:*:*::*:25 (1504/master)
*:*:*:*::*:465 (1504/master)
*:*:*:*::*:443 (176631/apache2)
*:*:*:*::*:3306 (198623/mariadbd)
*:*:*:*::*:953 (513/named)
*:*:*:*::*:953 (513/named)
*:*:*:*::*:953 (513/named)
*:*:*:*::*:953 (513/named)
*:*:*:*::*:953 (513/named)
*:*:*:*::*:953 (513/named)
*:*:*:*::*:953 (513/named)
*:*:*:*::*:953 (513/named)
*:*:*:*::*:53 (513/named)
*:*:*:*::*:53 (513/named)
*:*:*:*::*:53 (513/named)
*:*:*:*::*:53 (513/named)
*:*:*:*::*:53 (513/named)
*:*:*:*::*:53 (513/named)
*:*:*:*::*:53 (513/named)
*:*:*:*::*:53 (513/named)
*:*:*:*::**:*:*:*::*53 (513/named)
*:*:*:*::**:*:*:*::*53 (513/named)
*:*:*:*::**:*:*:*::*53 (513/named)
*:*:*:*::**:*:*:*::*53 (513/named)
*:*:*:*::**:*:*:*::*53 (513/named)
*:*:*:*::**:*:*:*::*53 (513/named)
*:*:*:*::**:*:*:*::*53 (513/named)
*:*:*:*::**:*:*:*::*53 (513/named)
*:*:*:*::*:11334 (1174/rspamd
*:*:*:*::*:11332 (1174/rspamd
*:*:*:*::*:11333 (1174/rspamd
*:*:*:*::*:11211 (512/memcached)
*:*:*:*::*:10023 (529/postgrey)
##### IPTABLES #####
Chain INPUT (policy ACCEPT)
target prot opt source destination
Chain FORWARD (policy ACCEPT)
target prot opt source destination
Chain OUTPUT (policy ACCEPT)
target prot opt source destination
##### LET'S ENCRYPT #####
acme.sh is installed in /root/.acme.sh/acme.sh

 

Note that CSF is installed but I have it disabled.
Mail has not yet been setup.

 

Thank you Till! I very much appreciate your help as I learn ISPConfig.