Cannot login to ftp!

hey there, im using ubuntu 6.06 and latest version (off the site) of ispconfig.

I installed the os using the perfect server setup guide or w/e.

The first installation, i had problems getting websites to work, but i changed www dirs and etc and got it working, all was well. But it seems at the same time i got it working, ftp access stopped working!

i uninstalled ISPConfig and reinstalled, got everything back to how it was before, and now this: Using proftp:

- cannot login to ftp, says username or password is incorrect.

- passwords ARE correct..

- tried username and web#_username as login

- can login as admin so server is running, but cannot login as users made by client making tool

help would be appreciated...

 

follow up on my own bit: the situation has changed a bit...

ok, so when you goto "make new site" and select "FTP Access" (make sure its checked) and save, ISPConfig is not making entries for regular ftp accesss for that user in proftp_ispconfig.conf . Just anonomys.

AND, if you make a new site with out checking the "FTP Access" box, when you goto view the sites details, its checked anyways. You cant uncheck it.

maybe somebody can help me now...

 

Did you activate the checkbox "Administrator"? This is needed to allow the user ftp access.

Also try to connect with the WebFTP Tool in ISPConfig. So you can see if it's a problem with proftp or ISPConfig in general.

 

Then something is wrong with your ISPConfig installation... Does the ISPConfig database exist, and are tables in them with records?

 

I've checked the database, It's there, I've even set access to 777 on the proftpd_ispconfig.conf

Is there some module needed for ISPConfig to create FTP accounts, For example, P.A.M?

Third time installing this software, It looks good & very useful..

I'm going to try on my Linux setup (Another PC) & I'll see if I can get it working... (btw, It's two people trying to figure this out)

I'll post asap...

UPDATE:

So I tried this on my machine (different PC)
I created a site with FTP access, tried to login as 'client' (the name), No luck there..

disabled FTP.. went back & just as before, It was ticked again <_<...
Am I missing something, both machines are running Xubuntu 6.06.. (Not as previously stated)

I'm confused.... been trying to figure this out for days... (3)

 

ftp login problem

I have the same issue. Cannot login using FTP (Ftp client or web-ftp). I've tried everything I can think of. I checked all the tables the information is there. The only solution I have found is to use SCP client to login over SSH.

Any ispconfig experts want to have a look and see if I missed something? Let me know.

 

What distro are you using?

We are both running Xubuntu 6.06... but if your having the same issue then it must be ether the distros or the ISPConfig itself..

Yeah SSH works perfectly... for us too.. I have to start VNC over SSH

 

What's the output of

Code:

ls -la /root/ispconfig

?
Can you post the /etc/passwd entry of a user that cannot log in?
What's in /etc/shells?

 

Platform info

The distro is Suse 10.1 x86_64
ISPCongif 2.2.1 <- correction ISPConfig 2.2.3 just checked

I am currently running some tests on another server to try and find the problem.
Falko - I'll check on those commands in a few minutes.

Update: I posted the information you requested its on the next page.

 

What about my previous questions?

 

ls -la /root/ispconfig
-rwxr-xr-x 1 root root 45926 May 2 20:47 cronolog
-rwxr-xr-x 1 root root 9673 May 2 20:47 cronosplit
drwxr-xr-x 12 root root 4096 May 2 20:33 httpd
drwxr-xr-x 12 root root 4096 May 2 20:47 isp
drwxr-xr-x 6 root root 4096 May 2 20:31 openssl
drwxr-xr-x 6 root root 4096 May 2 20:37 php
drwxr-xr-x 4 root root 4096 May 2 20:47 scripts
drwxr-xr-x 4 root root 4096 May 2 20:47 standard_cgis
drwxr-xr-x 2 root root 4096 May 2 20:47 sv
-rwx------ 1 root root 9389 May 2 20:47 uninstall

/etc/passwd
web_em:x:10001:10001:Webmaster:/var/www/web1:/bin/false

/etc/shells
/bin/ash
/bin/bash
/bin/bash1
/bin/csh
/bin/false
/bin/ksh
/bin/sh
/bin/tcsh
/bin/true
/bin/zsh
/usr/bin/csh
/usr/bin/ksh
/usr/bin/passwd
/usr/bin/bash
/usr/bin/rbash
/usr/bin/tcsh
/usr/bin/zsh
/SENDMAIL/ANY/SHELL/

Ok that's what you were looking for I hope.

 

Code:

total 100
drwxr-xr-x  9 root root  4096 2006-06-13 17:01 .
drwxr-xr-x 12 root root  4096 2006-06-11 23:58 ..
-rwxr-xr-x  1 root root 33502 2006-06-12 00:01 cronolog
-rwxr-xr-x  1 root root  9673 2006-06-12 00:01 cronosplit
drwxr-xr-x 12 root root  4096 2006-06-11 23:23 httpd
drwxr-xr-x 12 root root  4096 2006-06-12 00:01 isp
-rw-r--r--  1 root root    14 2006-06-13 17:01 .old_path_httpd_root
drwxr-xr-x  6 root root  4096 2006-06-11 23:14 openssl
drwxr-xr-x  6 root root  4096 2006-06-11 23:46 php
drwxr-xr-x  4 root root  4096 2006-06-12 00:01 scripts
drwxr-xr-x  4 root root  4096 2006-06-12 00:01 standard_cgis
drwxr-xr-x  2 root root  4096 2006-06-12 00:01 sv
-rwx------  1 root root  9389 2006-06-12 00:01 uninstall

passwd

Code:

root:x:0:0:root:/root:/bin/bash
daemon:x:1:1:daemon:/usr/sbin:/bin/sh
bin:x:2:2:bin:/bin:/bin/sh
sys:x:3:3:sys:/dev:/bin/sh
sync:x:4:65534:sync:/bin:/bin/sync
games:x:5:60:games:/usr/games:/bin/sh
man:x:6:12:man:/var/cache/man:/bin/sh
lp:x:7:7:lp:/var/spool/lpd:/bin/sh
mail:x:8:8:mail:/var/mail:/bin/sh
news:x:9:9:news:/var/spool/news:/bin/sh
uucp:x:10:10:uucp:/var/spool/uucp:/bin/sh
proxy:x:13:13:proxy:/bin:/bin/sh
www-data:x:33:33:www-data:/var/www:/bin/sh
backup:x:34:34:backup:/var/backups:/bin/sh
list:x:38:38:Mailing List Manager:/var/list:/bin/sh
irc:x:39:39:ircd:/var/run/ircd:/bin/sh
gnats:x:41:41:Gnats Bug-Reporting System (admin):/var/lib/gnats:/bin/sh
nobody:x:65534:65534:nobody:/nonexistent:/bin/sh
dhcp:x:101:101::/nonexistent:/bin/false
syslog:x:102:102::/home/syslog:/bin/false
klog:x:103:103::/home/klog:/bin/false
cupsys:x:100:106::/home/cupsys:/bin/false
messagebus:x:104:107::/var/run/dbus:/bin/false
haldaemon:x:108:108:Hardware abstraction layer,,,:/var/run/hal:/bin/false
hplip:x:105:7:HPLIP system user,,,:/var/run/hplip:/bin/false
gdm:x:106:111:Gnome Display Manager:/var/lib/gdm:/bin/false
admin:x:1000:1000:Steven Dorman,,,:/home/admin:/bin/bash
sshd:x:107:65534::/var/run/sshd:/bin/false
fetchmail:x:109:65534::/var/lib/fetchmail:/bin/sh
bind:x:110:112::/var/cache/bind:/bin/false
mysql:x:111:113:MySQL Server,,,:/var/lib/mysql:/bin/false
postfix:x:112:115::/var/spool/postfix:/bin/false
ftp:x:113:65534::/home/ftp:/bin/false
admispconfig:x:1001:1001:Administrator ISPConfig:/home/admispconfig:/bin/bash

shells

Code:

# /etc/shells: valid login shells
/bin/ash
/bin/bash
/bin/csh
/bin/sh
/usr/bin/es
/usr/bin/ksh
/bin/ksh
/usr/bin/rc
/usr/bin/tcsh
/bin/tcsh
/usr/bin/zsh
/bin/sash
/bin/zsh
/usr/bin/esh
/bin/rbash
/usr/bin/screen
/bin/false
/SENDMAIL/ANY/SHELL/
/SENDMAIL/ANY/SHELL/

 

@mpmc: I don't see any users in /etc/passwd created by ISPConfig...

@BriX: Looks ok. And you're trying to connect as web_em and with the correct password?

 

So are we doing something wrong or isn't it writing to the passwd file?

 

Yes for sure I have the correct password. I have even set it a few times to make sure. So do you recommend anything else? Fresh install?

 

I've tried a fresh install umm.. 3 times now with the same results..

 

Thanks all..

We noticed that you had to have 1 reseller to create accounts/ users.. then create the users on the reseller & enable users that way, we thought the reseller would have FTP access..

Thanks falko, You made me think what the problem was...

 

What's the exact error message your FTP client is giving you? Any errors in the logs? Which distribution do you use?