Cannot Map IP Address to Domain Name

Discussion in 'Server Operation' started by shoutkeeper, Nov 30, 2008.

  1. shoutkeeper

    shoutkeeper New Member

    Hello everyone!

    I am designated as the web administrator of our school for the domain: domain.edu.ph

    I have setup a web server hosting our website. I am able to access the site for about 2 weeks, but then after a while I am not able to access it anymore using www.domain.edu.ph but if I access the site using its public IP address I am able to access it. I know there is just a slight problem with the configuration file. I would appreciate anyone who can help me with this problem.

    Thanks.
     
  2. zcworld

    zcworld New Member

    i take it that you don't host your own DNS server for that domain
    if so ... than log into your domain name account < where you brought the domain from > than check your DNS record ...
    you may not have an WWW record and a top level record as well

    or try to email or ring them for help ...
     

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