Cannot send message on the external

Discussion in 'Installation/Configuration' started by dolmax, May 4, 2010.

  1. dolmax

    dolmax New Member

    Cannot send message on the external [SOLVED]

    I have a problem with one of my servers.

    I'm running ISPconfig 3 on a Debian 5.0.4 deployment. I have used the Perfect Server guide to install and configure the server, without any errors.

    The server was able to send and receive mail without any problems until yesterday. I have the volatile repo in my apt source-list. Last thing I did on the server was an apt update/upgrade.

    Current status;
    - I can receive e-mail from any host,
    - I can send e-mail within my domain,
    - I cannot send message to external hosts.

    When I send a message to external hosts, I receive a "sent" confirmation in my mail.log file, but the message goes right into queue and is not delivered.

    This is how a typical deferred message looks like;
    This is my netstat -tap output;

    Code:
    Active Internet connections (servers and established)              
    Proto Recv-Q Send-Q Local Address           Foreign Address         State       PID/Program name
    tcp        0      0 *:52096                 *:*                     LISTEN      2124/rpc.statd  
    tcp        0      0 localhost:10024         *:*                     LISTEN      2473/amavisd (maste
    tcp        0      0 localhost:10025         *:*                     LISTEN      4730/master        
    tcp        0      0 *:mysql                 *:*                     LISTEN      2537/mysqld        
    tcp        0      0 *:submission            *:*                     LISTEN      4730/master        
    tcp        0      0 localhost:spamd         *:*                     LISTEN      2616/spamd.pid     
    tcp        0      0 *:sunrpc                *:*                     LISTEN      2113/portmap       
    tcp        0      0 *:ftp                   *:*                     LISTEN      3422/pure-ftpd (SER
    tcp        0      0 ispconfig.example.com:domain *:*                     LISTEN      3327/mydns         
    tcp        0      0 localhost:domain        *:*                     LISTEN      3327/mydns         
    tcp        0      0 *:ssh                   *:*                     LISTEN      2446/sshd          
    tcp        0      0 localhost:ipp           *:*                     LISTEN      3312/cupsd         
    tcp        0      0 *:smtp                  *:*                     LISTEN      4730/master        
    tcp        0      0 localhost:41114         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:38796         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:35718         localhost:mysql         ESTABLISHED 2548/amavisd (ch4-a
    tcp        0      0 localhost:33486         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:mysql         localhost:35718         ESTABLISHED 2537/mysqld        
    tcp        0      0 localhost:mysql         localhost:35743         ESTABLISHED 2537/mysqld        
    tcp        0      0 localhost:51339         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:46538         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:35081         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:34530         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:52453         localhost:imap2         TIME_WAIT   -                  
    tcp        0      0 localhost:50512         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:33887         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:52451         localhost:imap2         TIME_WAIT   -                  
    tcp        0      0 localhost:37280         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:58834         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:55463         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:42330         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:35671         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:50029         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:46981         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:40176         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:52448         localhost:imap2         TIME_WAIT   -                  
    tcp        0      0 localhost:43243         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:44259         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:35743         localhost:mysql         ESTABLISHED 2549/amavisd (ch3-a
    tcp        0      0 localhost:49595         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:39693         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:47370         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 ispconfig.example.com.:ssh mx.mail.yahoo.com:32797      ESTABLISHED 3833/0             
    tcp        0      0 localhost:36003         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:41402         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:56524         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:48703         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:59893         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:34233         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:49009         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:33020         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:52445         localhost:imap2         TIME_WAIT   -                  
    tcp        0      0 localhost:34162         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:36013         localhost:sunrpc        TIME_WAIT   -                  
    tcp        0      0 localhost:38464         localhost:sunrpc        TIME_WAIT   -
    tcp6       0      0 [::]:imaps              [::]:*                  LISTEN      3274/couriertcpd
    tcp6       0      0 [::]:pop3s              [::]:*                  LISTEN      3292/couriertcpd
    tcp6       0      0 [::]:pop3               [::]:*                  LISTEN      3280/couriertcpd
    tcp6       0      0 [::]:imap2              [::]:*                  LISTEN      3262/couriertcpd
    tcp6       0      0 [::]:http-alt           [::]:*                  LISTEN      3620/apache2
    tcp6       0      0 [::]:www                [::]:*                  LISTEN      3620/apache2
    tcp6       0      0 [::]:tproxy             [::]:*                  LISTEN      3620/apache2
    tcp6       0      0 [::]:ftp                [::]:*                  LISTEN      3422/pure-ftpd (SER
    tcp6       0      0 localhost:domain        [::]:*                  LISTEN      3327/mydns
    tcp6       0      0 [::]:ssh                [::]:*                  LISTEN      2446/sshd
    tcp6       0      0 localhost:ipp           [::]:*                  LISTEN      3312/cupsd
    tcp6       0      0 [::]:https              [::]:*                  LISTEN      3620/apache2
    tcp6       0      0 localhost:imap2         localhost:52449         TIME_WAIT   -
    tcp6       0      0 localhost:imap2         localhost:52456         TIME_WAIT   -
    tcp6       0      0 localhost:imap2         localhost:52447         TIME_WAIT   -
    tcp6       0      0 localhost:imap2         localhost:52457         TIME_WAIT   -
    tcp6       0      0 localhost:imap2         localhost:52455         TIME_WAIT   -
    tcp6       0      0 ispconfig.example.com.:www mx.mail.yahoo.com:60873      TIME_WAIT   -
    
    Why do you think the last "TIME_WAIT" line is tyring on tcp6 level?

    The server has no dns issues. I can dig all hosts that I'm sending message to.

    This problem exists for any external host. It's not limited to yahoo or gmail.

    What do you suggest?
     
    Last edited: May 4, 2010
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Please try to connect to the yahoo mailserver with telnet on port 25:

    telnet g.mx.mail.yahoo.com 25

    to check if port 25 is blocked.
     
  3. dolmax

    dolmax New Member

    Dear Till,

    You're always of great help. Thank you for your personal involvement.

    This server that I'm talking about is burried inside an Active Directory structure. I'm providing help as a consultant. Later I have discovered that they have installed a new security appliance without notifying me.

    The problem was an application called eSafe, a packet based firewall. The moment the software received multiple connections from my server, it blocked "outgoing" port 25 for that host.

    Please disregard this thread. Sorry for extra work created.

    Thanks all,
    Hakan
     

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