Can't connect to IMAP via Mail.app, Outlook etc.

Discussion in 'Installation/Configuration' started by Gixxa, Jul 3, 2020.

  1. Gixxa

    Gixxa New Member

    I just upgraded my server from Debian 9 to Debian 10. Everything worked fine and is working fine with one exception. I can't connect via an external Mail application. Be it Mail on macOS or Outlook. Receiving and sending works fine via webmail.

    What could the problem be? Debian and ISPConfig are both up2date. I use dovecot.

    I also tried the Perfect Server Guide (https://www.howtoforge.com/perfect-server-debian-10-buster-apache-bind-dovecot-ispconfig-3-1/) again but to no avail.

    Edit:

    this is the output of htf_report.txt:

    ##### SERVER #####
    IP-address (as per hostname): ***.***.***.***
    [WARN] could not determine server's ip address by ifconfig
    [INFO] OS version is Debian GNU/Linux 10 (buster)

    [INFO] ISPConfig is installed.

    ##### ISPCONFIG #####
    ISPConfig version is 3.1.15p3


    ##### VERSION CHECK #####

    [INFO] php (cli) version is 7.3.14-1~deb10u1

    ##### PORT CHECK #####


    ##### MAIL SERVER CHECK #####


    ##### RUNNING SERVER PROCESSES #####

    [INFO] I found the following web server(s):
    Apache 2 (PID 14884)
    [INFO] I found the following mail server(s):
    Postfix (PID 11488)
    [INFO] I found the following pop3 server(s):
    Dovecot (PID 11534)
    [INFO] I found the following imap server(s):
    Dovecot (PID 11534)
    [INFO] I found the following ftp server(s):
    PureFTP (PID 11650)

    ##### LISTENING PORTS #####
    Server) ()
    Local (Address)
    [anywhere]:110 (11534/dovecot)
    [anywhere]:143 (11534/dovecot)
    [anywhere]:465 (11488/master)
    ***.***.***.***:53 (11666/named)
    [localhost]:53 (11666/named)
    [anywhere]:21 (11650/pure-ftpd)
    [anywhere]:22 (1273/sshd)
    [localhost]:953 (11666/named)
    [anywhere]:25 (11488/master)
    [anywhere]:993 (11534/dovecot)
    [anywhere]:995 (11534/dovecot)
    [localhost]:10023 (960/postgrey)
    [localhost]:10024 (11521/amavisd-new)
    [localhost]:10025 (11488/master)
    [localhost]:10026 (11521/amavisd-new)
    [localhost]:10027 (11488/master)
    [anywhere]:587 (11488/master)
    [localhost]:11211 (1186/memcached)
    [localhost]10 (11534/dovecot)
    [localhost]43 (11534/dovecot)
    *:*:*:*::*:8080 (14884/apache2)
    *:*:*:*::*:80 (14884/apache2)
    *:*:*:*::*:8081 (14884/apache2)
    *:*:*:*::*:465 (11488/master)
    *:*:*:*::*:53 (11666/named)
    *:*:*:*::*:21 (11650/pure-ftpd)
    *:*:*:*::*:22 (1273/sshd)
    *:*:*:*::*:953 (11666/named)
    *:*:*:*::*:25 (11488/master)
    *:*:*:*::*:443 (14884/apache2)
    *:*:*:*::*:993 (11534/dovecot)
    *:*:*:*::*:995 (11534/dovecot)
    *:*:*:*::*:10024 (11521/amavisd-new)
    *:*:*:*::*:10026 (11521/amavisd-new)
    *:*:*:*::*:3306 (11255/mysqld)
    *:*:*:*::*:587 (11488/master)




    ##### IPTABLES #####
    Chain INPUT (policy ACCEPT)
    target prot opt source destination
    f2b-postfix-sasl tcp -- [anywhere]/0 [anywhere]/0 multiport dports 25

    Chain FORWARD (policy ACCEPT)
    target prot opt source destination

    Chain OUTPUT (policy ACCEPT)
    target prot opt source destination

    Chain f2b-postfix-sasl (1 references)
    target prot opt source destination
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    RETURN all -- [anywhere]/0 [anywhere]/0
     
    Last edited: Jul 3, 2020
  2. Gixxa

    Gixxa New Member

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