Can't connect to my ispconfig panel

Discussion in 'General' started by Joey Devs, Dec 1, 2019.

  1. Joey Devs

    Joey Devs Member

    Good day
    Sorry for double post that was posted in linux forum. Kindly delete it or move my first post thanks.
    Please help I can't connect to my ispconfig panel and all my website show "
    Error establishing a database connection
    . I tried to restart my server ubuntu 16.04 and apache2 but still the same problem.
    - Linux Distribution and version used on your server: Ubuntu 16.04.4
    - ISPConfig version: 3.1
    Code:
    ##### SERVER #####
    IP-address (as per hostname): [localhost]
    IP-address(es) (as per ifconfig): ***.***.***.***
    [WARN] ip addresses from hostname differ from ifconfig output. Please check your ip settings.
    [INFO] OS version is Ubuntu 16.04.4 LTS
    
    [INFO] ISPConfig is installed.
    
    ##### ISPCONFIG #####
    ISPConfig version is 3.1.13
    
    [WARN] Could not connect to mysql with given user data.
    [WARN] Could not use mysql command line to connect to the database. Check your mysql config!
    
    ##### VERSION CHECK #####
    
    [INFO] php (cli) version is 7.0.28-0ubuntu***.***.***.***
    
    ##### PORT CHECK #####
    
    
    ##### MAIL SERVER CHECK #####
    
    root@nursingcpdunits:~# cat htf_report.txt | more
    
    ##### SERVER #####
    IP-address (as per hostname): [localhost]
    IP-address(es) (as per ifconfig): ***.***.***.***
    [WARN] ip addresses from hostname differ from ifconfig output. Please check your ip settings.
    [INFO] OS version is Ubuntu 16.04.4 LTS
    
    [INFO] ISPConfig is installed.
    
    ##### ISPCONFIG #####
    ISPConfig version is 3.1.13
    
    [WARN] Could not connect to mysql with given user data.
    [WARN] Could not use mysql command line to connect to the database. Check your mysql config!
    
    ##### VERSION CHECK #####
    
    [INFO] php (cli) version is 7.0.28-0ubuntu***.***.***.***
    
    ##### PORT CHECK #####
    
    
    ##### MAIL SERVER CHECK #####
    
    
    ##### RUNNING SERVER PROCESSES #####
    
    [INFO] I found the following web server(s):
            Unknown process (fcgi-pm) (PID 20938)
    [INFO] I found the following mail server(s):
            Postfix (PID 1417)
    [INFO] I found the following pop3 server(s):
            Dovecot (PID 1059)
    [INFO] I found the following imap server(s):
            Dovecot (PID 1059)
    [INFO] I found the following ftp server(s):
            PureFTP (PID 1259)
    
    ##### LISTENING PORTS #####
    (only           ()
    Local           (Address)
    [localhost]:9000                (1022/php-fpm.conf))
    [localhost]:10025               (1417/master)
    [localhost]:10027               (1417/master)
    [anywhere]:587          (1417/master)
    [localhost]:11211               (1025/memcached)
    [anywhere]:110          (1059/dovecot)
    [anywhere]:143          (1059/dovecot)
    [anywhere]:465          (1417/master)
    [anywhere]:21           (1259/pure-ftpd)
    ***.***.***.***:53              (1018/named)
    [localhost]:53          (1018/named)
    [anywhere]:22           (1035/sshd)
    [anywhere]:25           (1417/master)
    [localhost]:953         (1018/named)
    [anywhere]:993          (1059/dovecot)
    [anywhere]:995          (1059/dovecot)
    *:*:*:*::*:587          (1417/master)
    [localhost]10           (1059/dovecot)
    [localhost]43           (1059/dovecot)
    *:*:*:*::*:8080         (20938/fcgi-pm)
    *:*:*:*::*:80           (20938/fcgi-pm)
    *:*:*:*::*:8081         (20938/fcgi-pm)
    *:*:*:*::*:465          (1417/master)
    *:*:*:*::*:21           (1259/pure-ftpd)
    *:*:*:*::*:53           (1018/named)
    *:*:*:*::*:22           (1035/sshd)
    *:*:*:*::*:25           (1417/master)
    *:*:*:*::*:953          (1018/named)
    *:*:*:*::*:443          (20938/fcgi-pm)
    *:*:*:*::*:993          (1059/dovecot)
    *:*:*:*::*:995          (1059/dovecot)
    
    
    
    
    ##### IPTABLES #####
    Chain INPUT (policy ACCEPT)
    target     prot opt source               destination
    f2b-dovecot-pop3imap  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 110,995,143,993
    f2b-pureftpd  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 21
    f2b-postfix-sasl  tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 25
    f2b-sshd   tcp  --  [anywhere]/0            [anywhere]/0            multiport dports 22
    
    Chain FORWARD (policy ACCEPT)
    target     prot opt source               destination
    
    Chain OUTPUT (policy ACCEPT)
    target     prot opt source               destination
    
    Chain f2b-dovecot-pop3imap (1 references)
    target     prot opt source               destination
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    Chain f2b-postfix-sasl (1 references)
    target     prot opt source               destination
    REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
    REJECT     all  --  ***.***.***.***         [anywhere]/0            reject-with icmp-port-unreachable
    REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    Chain f2b-pureftpd (1 references)
    target     prot opt source               destination
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    Chain f2b-sshd (1 references)
    target     prot opt source               destination
    REJECT     all  --  ***.***.***.***      [anywhere]/0            reject-with icmp-port-unreachable
    REJECT     all  --  ***.***.***.***        [anywhere]/0            reject-with icmp-port-unreachable
    RETURN     all  --  [anywhere]/0            [anywhere]/0
    
    
    I check my var/logs/apache2/error.log
    show


    Code:
    [Sat Nov 30 06:25:05.388258 2019] [:error] [pid 30859] python_init: Python version mismatch, expected '2.7.6', found '2.7.12'.
    [Sat Nov 30 06:25:05.388436 2019] [:error] [pid 30859] python_init: Python executable found '/usr/bin/python'.
    [Sat Nov 30 06:25:05.388442 2019] [:error] [pid 30859] python_init: Python path being used '/usr/lib/python2.7/:/usr/lib/python2.7/plat-x86_64-lin$
    [Sat Nov 30 06:25:05.388461 2019] [:notice] [pid 30859] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threads.
    [Sat Nov 30 06:25:05.388480 2019] [:notice] [pid 30859] mod_python: using mutex_directory /tmp
    [Sat Nov 30 06:25:05.410724 2019] [ssl:warn] [pid 30859] AH01906: mywebsite.com:8080:0 server certificate is a CA certificate (BasicConstrai$
    [Sat Nov 30 06:25:05.410868 2019] [ssl:error] [pid 30859] AH02217: ssl_stapling_init_cert: can't retrieve issuer certificate! [subject: emailAddre$
    [Sat Nov 30 06:25:05.410879 2019] [ssl:error] [pid 30859] AH02604: Unable to configure certificate mywebsite.com:8080:0 for stapling
    [Sat Nov 30 06:25:05.411327 2019] [mpm_prefork:notice] [pid 30859] AH00163: Apache/2.4.18 (Ubuntu) mod_fastcgi/mod_fastcgi-SNAP-0910052141 mod_fcg$
    [Sat Nov 30 06:25:05.411358 2019] [core:notice] [pid 30859] AH00094: Command line: '/usr/sbin/apache2'
    [Sat Nov 30 06:25:05.411392 2019] [mpm_prefork:warn] [pid 30859] AH00167: long lost child came home! (pid 30862)
    Failed loading /opt/php-5.6.30/lib/php/extensions/no-debug-non-zts-20131226/xdebug.so:  /opt/php-5.6.30/lib/php/extensions/no-debug-non-zts-201312$
    [Sat Nov 30 07:24:40.617647 2019] [log_config:warn] [pid 3704] (28)No space left on device: [client 80.216.146.233:39182] AH00646: Error writing t$
    Failed loading /opt/php-5.6.30/lib/php/extensions/no-debug-non-zts-20131226/xdebug.so:  /opt/php-5.6.30/lib/php/extensions/no-debug-non-zts-201312$
    [Sat Nov 30 08:02:06.708888 2019] [log_config:warn] [pid 9141] (28)No space left on device: [client 189.146.69.31:49984] AH00646: Error writing to$
    Failed loading /opt/php-5.6.30/lib/php/extensions/no-debug-non-zts-20131226/xdebug.so:  /opt/php-5.6.30/lib/php/extensions/no-debug-non-zts-201312$
    Failed loading /opt/php-5.6.30/lib/php/extensions/no-debug-non-zts-20131226/xdebug.so:  /opt/php-5.6.30/lib/php/extensions/no-debug-non-zts-201312$
    [Sat Nov 30 08:42:53.311747 2019] [log_config:warn] [pid 24690] (28)No space left on device: [client 167.250.15.2:39050] AH00646: Error writing to$
    [Sat Nov 30 08:43:18.334528 2019] [log_config:warn] [pid 20059] (28)No space left on device: [client 109.234.153.134:27249] AH00646: Error writing$
    [Sat Nov 30 08:43:18.334753 2019] [log_config:warn] [pid 20278] (28)No space left on device: [client 109.234.153.134:49785] AH00646: Error writing$
    [Sat Nov 30 08:43:23.407865 2019] [log_config:warn] [pid 9146] (28)No space left on device: [client 109.234.153.130:54871] AH00646: Error writing $
    e
    Then also check mysql service
    Code:
    systemctl status mysql.service
    Code:
    mysql.service - LSB: Start and stop the mysql database server daemon
       Loaded: loaded (/etc/init.d/mysql; bad; vendor preset: enabled)
       Active: failed (Result: exit-code) since Fri 2019-11-29 23:09:18 UTC; 24h ago
         Docs: man:systemd-sysv-generator(8)
      Process: 32564 ExecStart=/etc/init.d/mysql start (code=exited, status=1/FAILURE)
    
    Warning: Journal has been rotated since unit was started. Log output is incomplete or unavailable.
    
    Then i tried to update my ispconfig via update.sh command

    Code:
    Creating backup of "/usr/local/ispconfig" directory...
    Creating backup of "/etc" directory...
    Unable to connect to mysql server No such file or directory
    MySQL root password [XXXXXX]:
    
    
    Then I contact my vps provider then told me that my default MySQL port is closed
    send me this output
    Code:
    ---[Network]--- Ping XXX.XXX.XXX.XXX is OK
    3 packets transmitted, 3 received, 0% packet loss, time 412ms rtt min/avg/max/mdev = 0.301/0.351/0.407/0.043 ms ---[Ports]---
    20/tcp closed ftp-data conn-refused
    21/tcp open ftp syn-ack
    22/tcp open ssh syn-ack
    25/tcp filtered smtp no-response
    53/tcp open domain syn-ack
    80/tcp open http syn-ack
    143/tcp open imap syn-ack
    443/tcp open https syn-ack
    587/tcp open submission syn-ack
    993/tcp open imaps syn-ack
    2083/tcp closed radsec conn-refused
    2087/tcp closed eli conn-refused
    3306/tcp closed mysql conn-refused
    3389/tcp closed ms-term-serv conn-refused
    8443/tcp closed https-alt conn-refused
    10000/tcp closed snet-sensor-mgmt conn-refused 
     
    Last edited: Dec 1, 2019
  2. Joey Devs

    Joey Devs Member

    I already fix now I just allow port 3306
    Code:
    iptables -A INPUT -i eth0 -p tcp --destination-port 3306 -j ACCEPT
     

Share This Page