Can't create remote user in isp 3.2.2

Discussion in 'Installation/Configuration' started by mccharlet, Jan 5, 2021.

  1. mccharlet

    mccharlet Member HowtoForge Supporter


    I use the version isp 3.2.2 and when i want to create a new remote user, i have this error

    Data too long for column 'remote_password' at row 1

    I create a remote user with the version isp 3.2.1 with no issue

    I open an issue

    Best regards
  2. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Yes, there was a issue in the release which is fixed. Here's how to fix it for those that updated early:

    Log in to your server and then log in as root to MariaDB:
    mysql -u root -p
    Enter the password and then select the ISPConfig database to run a SQL query:
    USE dbispconfig;
    Then run the query:
    ALTER TABLE `remote_user` MODIFY `remote_password` VARCHAR(200) NOT NULL DEFAULT '';
    Then exit MySQL. You can now create new remote users. For remote logins that have been used already after upgrading you will need to set the password from the UI.
    ahrasis, Croydon and mccharlet like this.

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