So after setting up my first site I added an FTP user. I enter the IP as the host, then the username and password and connect. This is what I get: Response: 230 User web7_user logged in Status: Connected Status: Retrieving directory listing... Command: PWD Response: 257 "/" is the current directory Command: TYPE I Response: 200 Type set to I Command: PASV Response: 227 Entering Passive Mode (123,123,123,123,220,252). Command: LIST Error: Connection timed out Error: Failed to retrieve directory listing What is going on? Any help would be greatly appreciated. EDIT: Duh -- it's my firewall configuration. I had only opened port 21. I guess I have to open a whole range of other ports since it will pick a random one or something?