can't receive mail with new installer ispconfig [SOLVED]

Discussion in 'Installation/Configuration' started by helios842000, Oct 4, 2019.

  1. helios842000

    helios842000 New Member

    hi, under ubuntu 18.04 I've used this new installer https://git.ispconfig.org/ispconfig/ispconfig-autoinstaller
    all work fine except roundcube, I can send mail but I can't receive them, I've got this error text
    Does anyone have any idea what the problem is? Thank you
    ps: I deleted my mail
     
    helios842000, Oct 4, 2019
    #1
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Please post the error messages from mail.log file.
     
    till, Oct 4, 2019
    #2
  3. helios842000

    helios842000 New Member

    helios842000, Oct 4, 2019
    #3
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    The log does not even show a connect attempt from yahoo, so it might be that yahoo tried to deliver the email to a different server. Check your dns records to ensure that the MX record of your domain really points to the hostname of your new server and that the hostname of the server exists as DNS A-Record which points to the IP address of the server.
     
    till, Oct 5, 2019
    #4
  5. helios842000

    helios842000 New Member

    hi, thanks for your help, yes, there was a problem in my registrar's dns. thanks again!
     
    helios842000, Oct 5, 2019
    #5

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