Still problem with chrooted shell user. If am am logged in ls -la does not show user or groupname but only the id's i.e. trying to copy something via scp it fails someuser.key is correct as it works for login logged in as i.e. as root scp works fine Need a solution thanks Rainer
Check the /etc/passwd file inside the jail, it should contain at least the web[ID] user of the website and the chrooted shell user.
after hours of searching the internet I found the solution the file /etc/nsswitch.conf is wrong, reads I commented the lines passwd, group, shadow with the wrong entry "compat" and wrote in the new lines with the correct entry "files" you just need to modify the real /etc/nsswitch.conf, ist will be mirrored to the chrooted shell users found the solution here "http://www.linuxforums.org/forum/applications/208870-no-user-exists-uid-1002-ssh-chroot.html" Regards Rainer P.S. I think it's not a ISPConfig problem, but a Linux or Debian problem as the /etc/nsswitch.conf is faulty on all of my servers mk