Client ID vanished in the drop downs.

Discussion in 'General' started by bigmatlem, Aug 12, 2025.

  1. bigmatlem

    bigmatlem Member

    The client still exists. The client is still working but when you click to create a database or ftp the C1 isn't populated. It's greyed out. Looked in the manual for troubleshooting and there isn't anything. Restarted the services as I don't want to take down the server unless that's the only way.
    I uploaded a screenshot of what I mean.

    Can I just catch a break with this thing?
     

    Attached Files:

  2. bigmatlem

    bigmatlem Member

    I just rebooted and nothing works. It is all working but it didn't fix the client id missing.
     
  3. till

    till Super Moderator Staff Member ISPConfig Developer

    Most likely, you emptied the prefix field(s) under System > Interface > main config. If they are empty, then no client prefix is being used.
     
    bigmatlem likes this.
  4. bigmatlem

    bigmatlem Member

    IT WORKED! Thank you thank you thank you. I wonder how it happened I don't recall being in there but being in my 60's you never know. Take care.
     

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