Client TAB Causes ISPConfig to Crash

Discussion in 'General' started by briand0713, May 10, 2011.

  1. briand0713

    briand0713 New Member

    I don't know what is going on but whenever I go into the Client tab and attempt to add clients, it seems like ISPConfig just times out.

    I just recently did a full upgrade from opensuse 11.2 -> 11.4. ISPConfig worked fine on 11.2 but now I'm having this problem on 11.4. I haven't experimented with all the tabs yet but Client seems to lag it out.

    EDIT: It seems like accessing other parts of ISPConfig also causes the browser and/or webserver(Apache2) to stop responding. It seems like the only way to fix the problem is to restart apache but that happens too frequent for comfort
     
    Last edited: May 10, 2011
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Which ISPConfig version do you use?
     
  3. briand0713

    briand0713 New Member

    the latests version; ISPConfig3 v3.0.3.3
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Do you get any errors in the apache error.log file?
     
  5. briand0713

    briand0713 New Member

    I just checked it. The file has 140000+ lines of logs but most of it seems to be ISPConfig related mainly the one that talks about vlogger line 148

    Code:
    Can't locate Date/Format.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.12.3/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.12.3 /usr/lib/perl5/vendor_perl/5.12.3/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.12 
    BEGIN failed--compilation aborted at /usr/local/ispconfig/server/scripts/vlogger line 148.
    [Tue May 10 00:01:17 2011] [notice] Apache/2.2.17 (Linux/SUSE) mod_ssl/2.2.17 OpenSSL/1.0.0c PHP/5.3.5 mod_fcgid/2.3.6 DAV/2 mod_ruby/1.3.0 Ruby/1.8.7(2011-02-18) configured -- resuming normal operations
    piped log program ' /usr/local/ispconfig/server/scripts/vlogger -s access.log -t "%Y%m%d-access.log" -d "/etc/vlogger-dbi.conf" /var/log/ispconfig/httpd' failed unexpectedly
    Can't locate Date/Format.pm in @INC (@INC contains: /usr/lib/perl5/site_perl/5.12.3/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.12.3 /usr/lib/perl5/vendor_perl/5.12.3/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.12.$
    BEGIN failed--compilation aborted at /usr/local/ispconfig/server/scripts/vlogger line 148.
    
    [Tue May 10 00:04:10 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: login in /usr/local/ispconfig/interface/lib/classes/plugin.inc.php on line 140, referer: http://192.168.0.110:8080/
    [Tue May 10 00:04:10 2011] [error] [client 192.168.0.192] PHP Warning:  strtotime(): It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set().$
    
    [Tue May 10 00:04:34 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: html_server in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 237, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:04:34 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: unknown in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 255, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:04:34 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: info in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 256, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:04:34 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: warning in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 257, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:04:34 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: critical in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 258, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:04:34 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: error in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 259, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:04:34 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: description in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 72, referer: http://192.168.0.110:8080/index.php#
    
    [Tue May 10 00:05:20 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: on_after_update in /usr/local/ispconfig/interface/lib/classes/plugin.inc.php on line 140, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:05:20 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: tools:on_after_update in /usr/local/ispconfig/interface/lib/classes/plugin.inc.php on line 140, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:05:20 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: tools:usersettings:on_after_update in /usr/local/ispconfig/interface/lib/classes/plugin.inc.php on line 140, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:05:20 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: return_to_url in /usr/local/ispconfig/interface/lib/classes/tform_actions.inc.php on line 142, referer: http://192.168.0.110:8080/index.php#
    
    [Tue May 10 00:05:28 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: html_server in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 237, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:05:28 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: unknown in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 255, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:05:28 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: info in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 256, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:05:28 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: warning in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 257, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:05:28 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: critical in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 258, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:05:28 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: error in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 259, referer: http://192.168.0.110:8080/index.php#
    [Tue May 10 00:05:28 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: description in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 72, referer: http://192.168.0.110:8080/index.php#
    
    [Tue May 10 00:23:12 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: html_server in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 237, referer: http://192.168.0.110:8080/#
    [Tue May 10 00:23:12 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: unknown in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 255, referer: http://192.168.0.110:8080/#
    [Tue May 10 00:23:12 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: info in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 256, referer: http://192.168.0.110:8080/#
    [Tue May 10 00:23:12 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: warning in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 257, referer: http://192.168.0.110:8080/#
    [Tue May 10 00:23:12 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: critical in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 258, referer: http://192.168.0.110:8080/#
    [Tue May 10 00:23:12 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: error in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 259, referer: http://192.168.0.110:8080/#
    [Tue May 10 00:23:12 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: description in /usr/local/ispconfig/interface/web/monitor/show_sys_state.php on line 72, referer: http://192.168.0.110:8080/#
    
    [Tue May 10 00:37:33 2011] [error] [client 85.190.0.3] File does not exist: /srv/www/htdocs/freenode-proxy-checker.txt
    [Tue May 10 00:37:33 2011] [error] [client 85.190.0.3] File does not exist: /usr/local/ispconfig/interface/web/freenode-proxy-checker.txt
    [Tue May 10 00:37:33 2011] [error] [client 85.190.0.3] Attempt to serve directory: /srv/www/htdocs/
    [Tue May 10 00:37:33 2011] [error] [client 85.190.0.3] Attempt to serve directory: /srv/www/apps/
    
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    The problem is the vlogger part, there is a perl module missing which is required by vlogger. Please install the perl module:

    Date::Format
     
  7. briand0713

    briand0713 New Member

    thanks. I'm searching through yast2 but I'm unsure of the package name. The closests I've gotten are:
    Code:
    │perl-DateTime                       │Date and time object                                                                  │0.65        │          │
    │perl-DateTime-Calendar-Mayan        │The Mayan Long Count, Haab, and Tzolkin calendars                                     │0.0601      │          │
    │perl-DateTime-Format-DateParse      │Parses Date::Parse compatible formats                                                 │0.05        │          │
    │perl-DateTime-Locale                │Localization support for DateTime.pm                                                  │0.45        │          │
    │perl-DateTime-TimeZone              │Time zone object base class and factory                                               │1.20        │          │
    │perl-Time-Duration                  │Rounded or exact English expression of durations                                      │1.06        │          │
    │perl-Time-Period                    │A Perl Module for dealing with Time Periods                                           │1.20        │          │
    │perl-Time-modules                   │Various Perl time modules                                                             │2006.0814   │          ┬
    │ a+  │perl-TimeDate                       │Parse date strings into time values                                                   │1.20        │          ┴
    
    I've installed them and so far no problems with trying to add clients so I think the problem may be fixed. Thanks for the assistance :)
     
    Last edited: May 10, 2011
  8. briand0713

    briand0713 New Member

    I got new errors after attempting to create a website and now apache2 won't restart:

    Code:
    server:/var/log/apache2 # /etc/init.d/apache2 start
    Starting httpd2 (prefork)                                                       failed
    
    Code:
    [Tue May 10 23:15:05 2011] [notice] Apache/2.2.17 (Linux/SUSE) mod_ssl/2.2.17 OpenSSL/1.0.0c PHP/5.3.5 mod_fcgid/2.3.6 DAV/2 mod_ruby/1.3.0 Ruby/1.8.7(2011-02-18) configured -- resuming normal operations
    [Tue May 10 23:15:05 2011] [warn] long lost child came home! (pid 1992)
    [Tue May 10 23:15:09 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: page_form in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 403, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:09 2011] [error] [client 192.168.0.192] PHP Notice:  Trying to get property of non-object in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 403, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:09 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: page_form in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 404, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:09 2011] [error] [client 192.168.0.192] PHP Notice:  Trying to get property of non-object in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 404, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:09 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: page_form in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 405, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:09 2011] [error] [client 192.168.0.192] PHP Notice:  Trying to get property of non-object in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 405, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:09 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: page_form in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 406, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:09 2011] [error] [client 192.168.0.192] PHP Notice:  Trying to get property of non-object in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 406, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:09 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: on_after_insert in /usr/local/ispconfig/interface/lib/classes/plugin.inc.php on line 140, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:09 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: sites:on_after_insert in /usr/local/ispconfig/interface/lib/classes/plugin.inc.php on line 140, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:09 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: global in /usr/local/ispconfig/interface/lib/classes/getconf.inc.php on line 50, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:10 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: page_form in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 497, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:10 2011] [error] [client 192.168.0.192] PHP Notice:  Trying to get property of non-object in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 497, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:10 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: page_form in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 498, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:10 2011] [error] [client 192.168.0.192] PHP Notice:  Trying to get property of non-object in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 498, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:10 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: page_form in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 499, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:10 2011] [error] [client 192.168.0.192] PHP Notice:  Trying to get property of non-object in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 499, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:10 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: page_form in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 500, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:10 2011] [error] [client 192.168.0.192] PHP Notice:  Trying to get property of non-object in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 500, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:10 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: domain in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 555, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:10 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: on_after_update in /usr/local/ispconfig/interface/lib/classes/plugin.inc.php on line 140, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:10 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: sites:on_after_update in /usr/local/ispconfig/interface/lib/classes/plugin.inc.php on line 140, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:10 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: sites:web_domain:on_after_update in /usr/local/ispconfig/interface/lib/classes/plugin.inc.php on line 140, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:10 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: global in /usr/local/ispconfig/interface/lib/classes/getconf.inc.php on line 50, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:11 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: page_form in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 497, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:34 2011] [error] [client 24.2.251.91] Directory index forbidden by Options directive: /srv/www/htdocs/
    [Tue May 10 23:15:51 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: page_form in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 497, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:51 2011] [error] [client 192.168.0.192] PHP Notice:  Trying to get property of non-object in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 497, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:51 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: page_form in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 498, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:51 2011] [error] [client 192.168.0.192] PHP Notice:  Trying to get property of non-object in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 498, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:51 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: page_form in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 499, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:51 2011] [error] [client 192.168.0.192] PHP Notice:  Trying to get property of non-object in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 499, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:51 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined variable: page_form in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 500, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:51 2011] [error] [client 192.168.0.192] PHP Notice:  Trying to get property of non-object in /usr/local/ispconfig/interface/web/sites/web_domain_edit.php on line 500, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:51 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: on_after_update in /usr/local/ispconfig/interface/lib/classes/plugin.inc.php on line 140, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:51 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: sites:on_after_update in /usr/local/ispconfig/interface/lib/classes/plugin.inc.php on line 140, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:51 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: sites:web_domain:on_after_update in /usr/local/ispconfig/interface/lib/classes/plugin.inc.php on line 140, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:15:51 2011] [error] [client 192.168.0.192] PHP Notice:  Undefined index: global in /usr/local/ispconfig/interface/lib/classes/getconf.inc.php on line 50, referer: http://192.168.0.110:8080/#
    [Tue May 10 23:16:02 2011] [notice] caught SIGTERM, shutting down
    [Tue May 10 23:16:03 2011] [warn] Init: Session Cache is not configured [hint: SSLSessionCache]
    [Tue May 10 23:16:03 2011] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec2)
    [Tue May 10 23:16:06 2011] [warn] Init: Session Cache is not configured [hint: SSLSessionCache]
    [Tue May 10 23:16:06 2011] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec2)
    [Tue May 10 23:16:08 2011] [warn] Init: Session Cache is not configured [hint: SSLSessionCache]
    [Tue May 10 23:16:08 2011] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec2)
    [Tue May 10 23:18:58 2011] [warn] Init: Session Cache is not configured [hint: SSLSessionCache]
    [Tue May 10 23:18:58 2011] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec2)
    
     
    Last edited: May 11, 2011
  9. till

    till Super Moderator Staff Member ISPConfig Developer

    There seems to be a configuration problem with SSLSessionCache in the apache configuration. Try to comment out the SSLSessionCache option and start apache.
     

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