Hi there, Trying to access ISPConfig is giving a 500 error. Can you please help? Regards Devin M Code: ##### SERVER ##### IP-address (as per hostname): ***.***.***.*** [WARN] could not determine server's ip address by ifconfig [INFO] OS version is Debian GNU/Linux 12 (bookworm) [INFO] uptime: 17:17:11 up 29 min, 3 users, load average: 0.00, 0.00, 0.02 [INFO] memory: total used free shared buff/cache available Mem: 7.8Gi 2.5Gi 4.7Gi 77Mi 940Mi 5.3Gi Swap: 975Mi 0B 975Mi [INFO] systemd failed services status: UNIT LOAD ACTIVE SUB DESCRIPTION 0 loaded units listed. [INFO] ISPConfig is installed. ##### ISPCONFIG ##### ISPConfig version is 3.2.11p2 ##### VERSION CHECK ##### [INFO] php (cli) version is 8.2.19 [INFO] php-cgi (used for cgi php in default vhost!) is version 8.2.19 ##### PORT CHECK ##### ##### MAIL SERVER CHECK ##### [WARN] I found no "smtps" entry in your postfix master.cf [INFO] this is not critical, but if you want to offer SSL for smtp (not TLS) connections you have to enable this. ##### RUNNING SERVER PROCESSES ##### [INFO] I found the following web server(s): Apache 2 (PID 1028) [INFO] I found the following mail server(s): Postfix (PID 1519) [INFO] I found the following pop3 server(s): Dovecot (PID 811) [INFO] I found the following imap server(s): Dovecot (PID 811) [INFO] I found the following ftp server(s): PureFTP (PID 1527) ##### LISTENING PORTS ##### (only () Local (Address) [localhost]:11332 (872/rspamd:) [localhost]:11333 (872/rspamd:) [localhost]:11334 (872/rspamd:) [anywhere]:995 (811/dovecot) [anywhere]:993 (811/dovecot) [anywhere]:587 (1519/master) [anywhere]:465 (1519/master) [anywhere]:143 (811/dovecot) [anywhere]:4190 (811/dovecot) [anywhere]:110 (811/dovecot) [anywhere]:22 (867/sshd:) [anywhere]:21 (1527/pure-ftpd) [anywhere]:25 (1519/master) [localhost]:6379 (829/redis-server) [localhost]:11211 (815/memcached) [localhost]:10023 (608/postgrey) [localhost]:53 (816/named) [localhost]:53 (816/named) [localhost]:53 (816/named) [localhost]:53 (816/named) ***.***.***.***:53 (816/named) ***.***.***.***:53 (816/named) ***.***.***.***:53 (816/named) ***.***.***.***:53 (816/named) [anywhere]:3306 (957/mariadbd) [localhost]:953 (816/named) [localhost]:953 (816/named) [localhost]:953 (816/named) [localhost]:953 (816/named) *:*:*:*::*:995 (811/dovecot) *:*:*:*::*:993 (811/dovecot) *:*:*:*::*:11334 (872/rspamd:) *:*:*:*::*:11333 (872/rspamd:) *:*:*:*::*:11332 (872/rspamd:) *:*:*:*::*:587 (1519/master) *:*:*:*::**:*:*:*::*53 (816/named) *:*:*:*::**:*:*:*::*53 (816/named) *:*:*:*::**:*:*:*::*53 (816/named) *:*:*:*::**:*:*:*::*53 (816/named) *:*:*:*::*:465 (1519/master) *:*:*:*::*:443 (1028/apache2) [localhost]43 (811/dovecot) *:*:*:*::*:80 (1028/apache2) *:*:*:*::*:4190 (811/dovecot) [localhost]10 (811/dovecot) *:*:*:*::*:22 (867/sshd:) *:*:*:*::*:21 (1527/pure-ftpd) *:*:*:*::*:25 (1519/master) *:*:*:*::*:6379 (829/redis-server) *:*:*:*::*:10023 (608/postgrey) *:*:*:*::*:8080 (1028/apache2) *:*:*:*::*:8081 (1028/apache2) *:*:*:*::*:53 (816/named) *:*:*:*::*:53 (816/named) *:*:*:*::*:53 (816/named) *:*:*:*::*:53 (816/named) *:*:*:*::*:953 (816/named) *:*:*:*::*:953 (816/named) *:*:*:*::*:953 (816/named) *:*:*:*::*:953 (816/named) *:*:*:*::*:3306 (957/mariadbd) ##### IPTABLES ##### Chain INPUT (policy DROP) target prot opt source destination ufw-before-logging-input 0 -- [anywhere]/0 [anywhere]/0 ufw-before-input 0 -- [anywhere]/0 [anywhere]/0 ufw-after-input 0 -- [anywhere]/0 [anywhere]/0 ufw-after-logging-input 0 -- [anywhere]/0 [anywhere]/0 ufw-reject-input 0 -- [anywhere]/0 [anywhere]/0 ufw-track-input 0 -- [anywhere]/0 [anywhere]/0 Chain FORWARD (policy DROP) target prot opt source destination ufw-before-logging-forward 0 -- [anywhere]/0 [anywhere]/0 ufw-before-forward 0 -- [anywhere]/0 [anywhere]/0 ufw-after-forward 0 -- [anywhere]/0 [anywhere]/0 ufw-after-logging-forward 0 -- [anywhere]/0 [anywhere]/0 ufw-reject-forward 0 -- [anywhere]/0 [anywhere]/0 ufw-track-forward 0 -- [anywhere]/0 [anywhere]/0 Chain OUTPUT (policy ACCEPT) target prot opt source destination ufw-before-logging-output 0 -- [anywhere]/0 [anywhere]/0 ufw-before-output 0 -- [anywhere]/0 [anywhere]/0 ufw-after-output 0 -- [anywhere]/0 [anywhere]/0 ufw-after-logging-output 0 -- [anywhere]/0 [anywhere]/0 ufw-reject-output 0 -- [anywhere]/0 [anywhere]/0 ufw-track-output 0 -- [anywhere]/0 [anywhere]/0 Chain ufw-after-forward (1 references) target prot opt source destination Chain ufw-after-input (1 references) target prot opt source destination ufw-skip-to-policy-input 17 -- [anywhere]/0 [anywhere]/0 udp dpt:137 ufw-skip-to-policy-input 17 -- [anywhere]/0 [anywhere]/0 udp dpt:138 ufw-skip-to-policy-input 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:139 ufw-skip-to-policy-input 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:445 ufw-skip-to-policy-input 17 -- [anywhere]/0 [anywhere]/0 udp dpt:67 ufw-skip-to-policy-input 17 -- [anywhere]/0 [anywhere]/0 udp dpt:68 ufw-skip-to-policy-input 0 -- [anywhere]/0 [anywhere]/0 ADDRTYPE match dst-type BROADCAST Chain ufw-after-logging-forward (1 references) target prot opt source destination LOG 0 -- [anywhere]/0 [anywhere]/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix "[UFW BLOCK] " Chain ufw-after-logging-input (1 references) target prot opt source destination LOG 0 -- [anywhere]/0 [anywhere]/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix "[UFW BLOCK] " Chain ufw-after-logging-output (1 references) target prot opt source destination Chain ufw-after-output (1 references) target prot opt source destination Chain ufw-before-forward (1 references) target prot opt source destination ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ctstate RELATED,ESTABLISHED ACCEPT 1 -- [anywhere]/0 [anywhere]/0 icmptype 3 ACCEPT 1 -- [anywhere]/0 [anywhere]/0 icmptype 11 ACCEPT 1 -- [anywhere]/0 [anywhere]/0 icmptype 12 ACCEPT 1 -- [anywhere]/0 [anywhere]/0 icmptype 8 ufw-user-forward 0 -- [anywhere]/0 [anywhere]/0 Chain ufw-before-input (1 references) target prot opt source destination ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ctstate RELATED,ESTABLISHED ufw-logging-deny 0 -- [anywhere]/0 [anywhere]/0 ctstate INVALID DROP 0 -- [anywhere]/0 [anywhere]/0 ctstate INVALID ACCEPT 1 -- [anywhere]/0 [anywhere]/0 icmptype 3 ACCEPT 1 -- [anywhere]/0 [anywhere]/0 icmptype 11 ACCEPT 1 -- [anywhere]/0 [anywhere]/0 icmptype 12 ACCEPT 1 -- [anywhere]/0 [anywhere]/0 icmptype 8 ACCEPT 17 -- [anywhere]/0 [anywhere]/0 udp spt:67 dpt:68 ufw-not-local 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 17 -- [anywhere]/0 ***.***.***.*** udp dpt:5353 ACCEPT 17 -- [anywhere]/0 ***.***.***.*** udp dpt:1900 ufw-user-input 0 -- [anywhere]/0 [anywhere]/0 Chain ufw-before-logging-forward (1 references) target prot opt source destination Chain ufw-before-logging-input (1 references) target prot opt source destination Chain ufw-before-logging-output (1 references) target prot opt source destination Chain ufw-before-output (1 references) target prot opt source destination ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ACCEPT 0 -- [anywhere]/0 [anywhere]/0 ctstate RELATED,ESTABLISHED ufw-user-output 0 -- [anywhere]/0 [anywhere]/0 Chain ufw-logging-allow (0 references) target prot opt source destination LOG 0 -- [anywhere]/0 [anywhere]/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix "[UFW ALLOW] " Chain ufw-logging-deny (2 references) target prot opt source destination RETURN 0 -- [anywhere]/0 [anywhere]/0 ctstate INVALID limit: avg 3/min burst 10 LOG 0 -- [anywhere]/0 [anywhere]/0 limit: avg 3/min burst 10 LOG flags 0 level 4 prefix "[UFW BLOCK] " Chain ufw-not-local (1 references) target prot opt source destination RETURN 0 -- [anywhere]/0 [anywhere]/0 ADDRTYPE match dst-type LOCAL RETURN 0 -- [anywhere]/0 [anywhere]/0 ADDRTYPE match dst-type MULTICAST RETURN 0 -- [anywhere]/0 [anywhere]/0 ADDRTYPE match dst-type BROADCAST ufw-logging-deny 0 -- [anywhere]/0 [anywhere]/0 limit: avg 3/min burst 10 DROP 0 -- [anywhere]/0 [anywhere]/0 Chain ufw-reject-forward (1 references) target prot opt source destination Chain ufw-reject-input (1 references) target prot opt source destination Chain ufw-reject-output (1 references) target prot opt source destination Chain ufw-skip-to-policy-forward (0 references) target prot opt source destination DROP 0 -- [anywhere]/0 [anywhere]/0 Chain ufw-skip-to-policy-input (7 references) target prot opt source destination DROP 0 -- [anywhere]/0 [anywhere]/0 Chain ufw-skip-to-policy-output (0 references) target prot opt source destination ACCEPT 0 -- [anywhere]/0 [anywhere]/0 Chain ufw-track-forward (1 references) target prot opt source destination Chain ufw-track-input (1 references) target prot opt source destination Chain ufw-track-output (1 references) target prot opt source destination ACCEPT 6 -- [anywhere]/0 [anywhere]/0 ctstate NEW ACCEPT 17 -- [anywhere]/0 [anywhere]/0 ctstate NEW Chain ufw-user-forward (1 references) target prot opt source destination Chain ufw-user-input (1 references) target prot opt source destination ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:21 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:22 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:25 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:53 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:80 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:110 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:143 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:443 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:465 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:587 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:993 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:995 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:3306 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:4190 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:8080 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 tcp dpt:8081 ACCEPT 6 -- [anywhere]/0 [anywhere]/0 multiport dports 40110:40210 ACCEPT 17 -- [anywhere]/0 [anywhere]/0 udp dpt:53 Chain ufw-user-limit (0 references) target prot opt source destination LOG 0 -- [anywhere]/0 [anywhere]/0 limit: avg 3/min burst 5 LOG flags 0 level 4 prefix "[UFW LIMIT BLOCK] " REJECT 0 -- [anywhere]/0 [anywhere]/0 reject-with icmp-port-unreachable Chain ufw-user-limit-accept (0 references) target prot opt source destination ACCEPT 0 -- [anywhere]/0 [anywhere]/0 Chain ufw-user-logging-forward (0 references) target prot opt source destination Chain ufw-user-logging-input (0 references) target prot opt source destination Chain ufw-user-logging-output (0 references) target prot opt source destination Chain ufw-user-output (1 references) target prot opt source destination ##### LET'S ENCRYPT ##### acme.sh is installed in /root/.acme.sh/acme.sh
I solved it myself. For some reason Code: GRANT SELECT, INSERT, UPDATE, DELETE ON `dbispconfig`.* TO `ispconfig`@`localhost` was missing from the database. Restoring these permissions resolved the issue.