Controll panel not showing up after finishing autoinstall

Discussion in 'Installation/Configuration' started by Noah_rt, Sep 19, 2024.

  1. Noah_rt

    Noah_rt New Member

    Hello everyone,

    I'm experiencing an issue with installing ISPConfig 3 using the howtoforge ispconfig-autoinstall-debian-ubuntu guide
    and would appreciate any assistance you can provide.

    Issue Description:
    • The installation completes without any errors, and everything appears to be set up correctly.
    • When I attempt to access the control panel via myserver . com : 8080, the page loads indefinitely and never displays the login interface.
    • This issue occurs regardless of the operating system or web server I use.
    Environments Tried:
    1. Ubuntu 24.04 with Apache
    2. Debian 12 with Apache
    3. Debian 12 with Nginx (current setup)
    Note: All installations were performed on fresh systems.

    What I've Checked So Far:
    • Firewall Settings:
      • Confirmed with my hosting provider that port 8080 and the other ports mentioned in the guide are open.
      • Used a port scanner to verify that port 8080 is accessible from the outside.
    • Web Server Accessibility:
      • Visiting myserver . com (port 80) displays the default Nginx/Apache page.
    • Error Logs:
      • Reviewed Nginx and system logs but didn't find any relevant information related to this issue.
    • Community Solutions:
      • Explored similar issues on StackOverflow and other forums, but the proposed solutions did not resolve the problem.

    Additional Information:

    • Currently running Debian 12 with Nginx.
    • I'm attaching the ISPConfig test script output to this post for further details.

    Attachments:


    • ISPConfig Test Script Output:

      Code:
      
      ##### SERVER #####
      IP-address (as per hostname): ***.***.***.***
      [WARN] could not determine server's ip address by ifconfig
      [INFO] OS version is Debian GNU/Linux 12 (bookworm)
      
      [INFO] uptime:  08:36:25 up  1:39,  1 user,  load average: 1.17, 1.20, 1.26
      
      [INFO] memory:
                     total        used        free      shared  buff/cache   available
      Mem:            62Gi       3.1Gi        57Gi        58Mi       3.1Gi        59Gi
      Swap:          3.7Gi          0B       3.7Gi
      
      [INFO] systemd failed services status:
        UNIT              LOAD   ACTIVE SUB    DESCRIPTION
      ● mdmonitor.service loaded failed failed MD array monitor
      
      LOAD   = Reflects whether the unit definition was properly loaded.
      ACTIVE = The high-level unit activation state, i.e. generalization of SUB.
      SUB    = The low-level unit activation state, values depend on unit type.
      1 loaded units listed.
      
      [INFO] ISPConfig is installed.
      
      ##### ISPCONFIG #####
      ISPConfig version is 3.2.12p1
      
      
      ##### VERSION CHECK #####
      
      [INFO] php (cli) version is 8.2.23
      [INFO] php-cgi (used for cgi php in default vhost!) is version 8.2.23
      
      ##### PORT CHECK #####
      
      [WARN] Port 443 (Webserver SSL) seems NOT to be listening
      
      ##### MAIL SERVER CHECK #####
      
      [WARN] I found no "smtps" entry in your postfix master.cf
      [INFO] this is not critical, but if you want to offer SSL for smtp (not TLS) connections you have to enable this.
      
      ##### RUNNING SERVER PROCESSES #####
      
      [INFO] I found the following web server(s):
              Unknown process (nginx:) (PID 206632)
      [INFO] I found the following mail server(s):
              Postfix (PID 206507)
      [INFO] I found the following pop3 server(s):
              Dovecot (PID 206530)
      [INFO] I found the following imap server(s):
              Dovecot (PID 206530)
      [INFO] I found the following ftp server(s):
              PureFTP (PID 206580)
      
      ##### LISTENING PORTS #####
      (only           ()
      Local           (Address)
      [anywhere]:8080         (206632/nginx:)
      [anywhere]:8081         (206632/nginx:)
      [anywhere]:4190         (206530/dovecot)
      [localhost]:6379                (34546/redis-server)
      [anywhere]:3306         (206132/mariadbd)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:53          (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [localhost]:953         (206586/named)
      [anywhere]:465          (206507/master)
      [anywhere]:110          (206530/dovecot)
      [anywhere]:80           (206632/nginx:)
      [anywhere]:25           (206507/master)
      [anywhere]:22           (1135/sshd:)
      [anywhere]:21           (206580/pure-ftpd)
      [anywhere]:143          (206530/dovecot)
      [anywhere]:995          (206530/dovecot)
      [anywhere]:993          (206530/dovecot)
      [anywhere]:587          (206507/master)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      ***.***.***.***:53              (206586/named)
      [localhost]:10023               (34939/postgrey)
      [localhost]:11334               (206515/rspamd:)
      [localhost]:11333               (206515/rspamd:)
      [localhost]:11332               (206515/rspamd:)
      [localhost]:11211               (82633/memcached)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:953          (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*:53           (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*1:53          (206586/named)
      *:*:*:*::*:6379         (34546/redis-server)
      *:*:*:*::*:10023                (34939/postgrey)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*aaa1:59ff:fe94:53             (206586/named)
      *:*:*:*::*:11334                (206515/rspamd:)
      *:*:*:*::*:11333                (206515/rspamd:)
      *:*:*:*::*:11332                (206515/rspamd:)
      *:*:*:*::*:8080         (206632/nginx:)
      *:*:*:*::*:8081         (206632/nginx:)
      *:*:*:*::*:4190         (206530/dovecot)
      *:*:*:*::*:3306         (206132/mariadbd)
      *:*:*:*::*:465          (206507/master)
      [localhost]10           (206530/dovecot)
      *:*:*:*::*:80           (206632/nginx:)
      *:*:*:*::*:25           (206507/master)
      *:*:*:*::*:22           (1135/sshd:)
      *:*:*:*::*:21           (206580/pure-ftpd)
      [localhost]43           (206530/dovecot)
      *:*:*:*::*:995          (206530/dovecot)
      *:*:*:*::*:993          (206530/dovecot)
      *:*:*:*::*:587          (206507/master)
      
      
      
      
      ##### IPTABLES #####
      Chain INPUT (policy ACCEPT)
      target     prot opt source               destination
      f2b-sshd   6    --  [anywhere]/0            [anywhere]/0            multiport dports 22
      
      Chain FORWARD (policy ACCEPT)
      target     prot opt source               destination
      
      Chain OUTPUT (policy ACCEPT)
      target     prot opt source               destination
      
      Chain f2b-sshd (1 references)
      target     prot opt source               destination
      RETURN     0    --  [anywhere]/0            [anywhere]/0
      
      
      
      
      ##### LET'S ENCRYPT #####
      acme.sh is installed in /root/.acme.sh/acme.sh
      
      
                                                                                                                                                                                           

    Request for Help:

    • Has anyone encountered a similar issue with ISPConfig 3 on Debian 12 or Ubuntu 24.04?
    • Could there be any overlooked settings that prevent the control panel from loading on port 8080?
    Any insights or suggestions would be greatly appreciated. Thank you in advance for your support!

    Best regards,
    Noah
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    No.

    Which indicates that the issue is a problem of your environment and not an issue with the ISPConfig system or installation. Most likely port 8080 is blocked outside of your server, e.g. in an external firewall or router, or the port is redirected to a different system. Try this on the shell of your server:

    wget https://localhost:8080

    does wget download an HTML page? If yes, ispconfig is working and access is blocked externally.
     
  3. Noah_rt

    Noah_rt New Member

    this is my output when doing wget:

    Code:
    --2024-09-19 09:11:47--  https : // localhost : 8080 /                                                             
    Resolving localhost (localhost)... ::1, 127.0.0.1
    Connecting to localhost (localhost)|::1|:8080... connected.
    The certificate's owner does not match hostname ‘localhost’   
    
     
  4. Noah_rt

    Noah_rt New Member

    You were right, i tried accesing the page with w3m from the server where i installed ispconfig3 and the page loads correctly so the issue seems to be somwhere else. Thanks for the help
     

Share This Page