Customer mailboxes under general maildomain

Discussion in 'General' started by remkoh, Jul 3, 2026.

  1. remkoh

    remkoh Well-Known Member HowtoForge Supporter

    I have a domainname under which multiple mailboxes are created. All different customers.
    Think of it like @hotmail, @gmail.com or any ISP.

    Ofcourse the domainname is under my own name (setup as reseller) in ISPC.
    How do I get the mailboxes under the respected customers, with their template settings applied, instead of under my own name (as a result of the maildomain being mine)?
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Assign the email domain to your own account and create mailboxes for your customers. the customers can login with their email address and email password in ISPConfig to change settings of that mailbox like the password.
     
    ahrasis likes this.
  3. remkoh

    remkoh Well-Known Member HowtoForge Supporter

    Yes that's how it now operates.
    But now customers can't add/alter/delete mailboxes and mailaliases as permitted by their customer template settings because it's all linked to me instead of the customer.
    And nothing mail related is shown in the panel when they login with their customer user and password (as to be expected ofcourse).
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    An email domain is always linked to one customer, so you can not allow multiple customers to use it. What you could try is to edit it manually in ISPConfig database, mail_domain table and set the field sys_perm_other to 'r', which means anyone can read it and therefore anyone should probably be able to create a mailbox for it.
     
    ahrasis likes this.
  5. remkoh

    remkoh Well-Known Member HowtoForge Supporter

    This seems to work for the most part.
    Yes I see the maildomain under every customer and can create mailboxes and mailaliases under that domain.
    But mailboxes, mailaliases and quota are not counted under the customer limits. Even though the mailbox is created as the customer.
    Strange enough the limits do seem to be in effect (at least for number of mailboxes). I can't create a new mailbox as the limit has been reached.
     
    Last edited: Jul 3, 2026

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