Debian 10 with ISPconfig 3.2.2 no internet connection after update

Discussion in 'Installation/Configuration' started by Robin.k, Feb 10, 2021.

  1. Robin.k

    Robin.k Member

    Hi, i'm running ispconfig on Debian 10, and after an update Debian 10, I can't connect to internet from the browser on Debian 10
    When I ping 8.8.8.8 , this works. But internet isn't connecting.
    How to solve this problem.

    Thanks
    Robin
     
  2. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    I suspect you have a DNS issue, are your DNS servers online?

    What is the output of
    Code:
    dig a howtoforge.com
     
  3. Robin.k

    Robin.k Member

    Hi, after I could not connect to the internet, I ping 8.8.8.8 and works, when I used the command "dig google.com" it didn't work.
    After I look into the file /etc/resolv.conf, there was only a ipv6 address, But I don't have anymore a IPV6 address only a IPV4 address. So I suppose this is the problem off the DNS issue? But what should I fill in the file /etc/resolv.conf
     
  4. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    You could use google's nameservers by adding
    Code:
    nameserver 8.8.8.8
    nameserver 8.8.4.4
    to that file.
     
  5. Robin.k

    Robin.k Member

    Hi, I now use the name servers from google in the file /etc/resolv.conf, afterwards I reboot the server. Internet is working again.
    But I can't also send and receive mails. What should I test to figure out this problem.
     
  6. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Are you using ISPConfig? What did you do between the working and the not working setup?
     
  7. Robin.k

    Robin.k Member

    Ispconfig was not updating/upgrate Debian 10, so I dit this manual. Mail was still working.After this I was configure my Fritzbox with a subnet/29, but had some problems. So I deleted the subnet/29. Reset the Fritzbox to factory defaults, and restart the server. Of course, I redirected the mail ports from my server to
    my public address After this I can't receive a send mails.
     
  8. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Restore the port forwarding in the Fritz!Box to forward the ports you need:
    TCP Ports:
    21 (FTP)
    22 (SSH)
    80 (HTTP)
    443 (HTTPS)
    8080 (ISPConfig)
    25 (SMTP)
    465 (SMTP)
    587 (SMTP)
    993 (IMAPS )
    995 (POP3S)
    53 (DNS) (TCP and UDP)
     
  9. Robin.k

    Robin.k Member

    The ports above I have forwarded in the Fritzbox. I use ports 587 en 995 for my mails, also is opened port 25.
    But I can't stil not receive or send mails.
     
  10. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

  11. Robin.k

    Robin.k Member

    Hi, I followed the instructions above. But I setup the ispconfig server with Debian 10. And I blocked to reach by webmail or Roundcube from url.
    I time ago I commented out 'webmail' from /etc/apache2/conf.d/roundcube. But when I look in the server I can't find anymore the directory conf.d. ?
    So I should solve first that I can reach my web mail. I suppose that the link "/etc/apache2/conf.d/roundcube" is not right?
    Where can I find the roundcube or webmail directory? so that I can active the webmail/roundcube/
     
  12. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    The roundcube config should be in /etc/apache2/conf-available/roundcube.conf. You can enable it with
    Code:
    a2enconf roundcube
    and disable it with
    Code:
    a2disconf roundcube
     

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