Debugging website backups

Discussion in 'General' started by Steffen, Nov 20, 2018.

  1. Steffen

    Steffen New Member

    Hi Guys,
    I'm not sure whether this is a bug or not.
    We have this client who activated the website backup within ISPconfig. Running every night it seems to zip all the web files and place them under /var/backup/webX/ . But the next day when you try to browse the existing backups from within ISPconfig there are no available backups recording to ISPconfig - it's all empty, like the backup wasn't even activated.
    We then tried to create a new website with backup activated. The next day ISPconfig recognises a backup correctly.
    My question is, how do we debug this? And what would cause ISPconfig to create the .zip files correctly, but now showing the backups within the ISPconfig control panel?

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