Dovecot Sieve redirect policy limit

Discussion in 'Installation/Configuration' started by shaund1965, May 24, 2023.

  1. shaund1965

    shaund1965 New Member

    I am experiencing an issue with the default number of forwards allowed by sieve. I am running ISPConfig version 3.1.15p3 on Centos 6.10.
    If I use more than 4 forward either via the "Send copy to:" field on the mailbox form or via the "Custom Rules" configuration, I receive a
    main_script: line 9: error: number of redirect actions exceeds policy limit.
    error in my .sieve.log file.
    Googling around for this, I see that you should be able to increase this limit by adding
    sieve_max_redirects = 25
    in the dovecot configuration. Adding this to a configuration file in the /etc/dovecot/conf.d directory and restarting dovecot does not resolve the issue. Looking at the /etc/dovecot.conf file seems to indicate that these include files are not included with dovecot. Running
    dovecot -n
    verifies this.
    If I add
    sieve_max_redirects = 25
    to /etc/dovecot.conf, I still receive the same error. Any suggestions please?
    Kind Regards.
  2. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    When changing through dovecot.conf, does the change reflect when running dovecot -n?
  3. shaund1965

    shaund1965 New Member

    Hi Th0m.
    When I ran dovecot -n I saw that I had edited the wrong dovecot.conf file. I edited /etc/dovecot.conf as opposed to /etc/dovecot/dovecot.conf. However, when I added sieve_max_redirects = 25 to the correct file and try to restart dovecot, I get
    Starting Dovecot Imap: doveconf: Fatal: Error in configuration file /etc/dovecot/dovecot.conf line 9: Unknown setting: sieve_max_redirects
    . Any ideas?
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    I guess you have to set this inside the plugin { .... } section of the file.
  5. shaund1965

    shaund1965 New Member

    Thanks Till. I put in in the plugin {.....} section and it works a treat.

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