e-mail autoresponder not working

Discussion in 'General' started by murdocklawless, Mar 17, 2022.

  1. I can send and receive emails, no problem. autoresponder does not send anything. I checked the ispconfig logs but found nothing.
     
  2. Th0m

    Th0m ISPConfig Developer Staff Member ISPConfig Developer

    Can you share a screenshot of the config of your autoresponder?
     
  3. if you mean config file, I don't know which directory in?
     
  4. Taleman

    Taleman Well-Known Member HowtoForge Supporter

     
  5. till

    till Super Moderator Staff Member ISPConfig Developer

    Be aware that an autoresponder sends only one response in a certain time (a few days) to the same account to avoid spam, so you can't test it by sending emails again, you won't receive an answer even if it is set up correctly.
     
  6. I was not sure if he wanted this?

    [​IMG]
     
  7. how can I be sure if it is set up correctly?
     
  8. till

    till Super Moderator Staff Member ISPConfig Developer

    Please see post #5, I explain there how autoresponders work and that it will respond just once, in case you send multiple emails.
     
  9. I tried from outlook.com and it responded. yesterday not responded to gmail but today it started to respond. I'm sure that I did the same setup yesterday.
     
  10. Waqas Saeed

    Waqas Saeed Member

    does it work with without Start End By also?
     
  11. till

    till Super Moderator Staff Member ISPConfig Developer

    Yes, the dates are optional. You have to enable the autoresponder active checkbox only.
     

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