Email Aliases & Forwards Not Working After Upgrade

Discussion in 'Installation/Configuration' started by baggerone, Nov 15, 2017.

  1. baggerone

    baggerone New Member

    Hello - I am having a MAJOR email issue after the Ispconfig upgrade. I have numerous email aliases and forwards that were working perfectly prior to the upgrade. Now, external emails to a alias yields:

    <[email protected]>: user unknown
    Final-Recipient: rfc822; [email protected]
    Original-Recipient: rfc822;[email protected]
    Action: failed
    Status: 5.1.1
    Diagnostic-Code: x-unix; user unknown

    And the maillog shows:
    Nov 15 11:21:29 dakota postfix/pipe[9725]: D34F93442EF: to=<[email protected]>, relay=dovecot, delay=0.09, delays=0.06/0/0/0.03, dsn=5.1.1, status=bounced (user unknown)

    But when I send it from a user on the local system, it's delivered fine and in the maillog:

    Nov 15 11:16:28 dakota postfix/qmgr[7948]: 5D9BE3441F5: from=<[email protected]>, size=3157, nrcpt=1 (queue active)
    Nov 15 11:16:28 dakota postfix/smtp[9362]: 44E8D3441E9: to=<[email protected]>, relay=[]:10026, delay=0.14, delays=0.09/0/0.02/0.04, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 5D9BE3441F5)
    Nov 15 11:16:28 dakota postfix/pipe[9725]: 5D9BE3441F5: to=<[email protected]>, orig_to=<[email protected]>, relay=dovecot, delay=0.13, delays=0.04/0.01/0/0.09, dsn=2.0.0, status=sent (delivered via dovecot service)

    Attached is the and files.
    Any help would be GREATLY APPRECIATED.
    I have to create mailboxes with forwards as a stop gap measure so users are getting their alias email... But this is not a long-term solution.


    Attached Files:

  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Compare old and new postfix config, you can find the old one in /var/backup/....
  3. baggerone

    baggerone New Member

    Should I revert back to the old and files? Or what can I do? There's quite a few changes and I'm not sure what the updated Ispconfig needs. If I revert back to the old files, what's the consequence? I've attached the original files here...

    Thank you so much,

    Attached Files:

  4. florian030

    florian030 ISPConfig Developer ISPConfig Developer

    If you make changes to the /, you should not use reconfigure services for mail.
    You can use the old configs, but i think, you better adjust your setup.
  5. baggerone

    baggerone New Member

    I'm not sure what that means, exactly... I know for next time that I shouldn't reconfigure services -- but I didn't think I have any special configuration...

    If I go back to the old and - should that work for me?

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