Email already exists - strange

Discussion in 'Installation/Configuration' started by maYer, Oct 22, 2006.

  1. maYer

    maYer New Member

    A customer is trying to create a new email/user.
    Whenhe trys to use user1 the system says, there is already a email called like that. As there is none in the list, i checked the mysqldb isp_user but there is nothing similar to user1.

    The trash is emptied, so nothing in there too.

    Hope you can help me, thank you.

    ISPconfig : 2.2.7
    OS : Debian Sarge


  2. till

    till Super Moderator Staff Member ISPConfig Developer

    I guess the user created a alias for another user with this email address. When he removes the email alias, he can create the new email address.
  3. maYer

    maYer New Member

    Thank you for your supply.

    In fact i just realised, he is not able to create any ermail adresses. He always gets an error, that this email is existing ( what is defently not possible ).
    I checked the number of possible users, which is high enaugh, so this is not the problem i guess.

    the customer ha arround 15 users, with each one Email adress, without any aliases. No user got catch-all.

    Really strange

    thank you for you help
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Please post the exact error message the user gets.

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