Email not going out!

Discussion in 'Installation/Configuration' started by cybereatl, Feb 14, 2007.

  1. cybereatl

    cybereatl Member

    Hi folks,

    I got an account on my ISPConfig box who only send emails to domains listed on server, but if I try to send out an email to another domain yahoo, hotmail, gmail or any other just bounce!!

    Any hints to solve that!!

    Thanks
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Please post the messages that you get in the mail log when you send an email to a account outside. Do you have smtp authentication enabled in your mailclient?
     
  3. cybereatl

    cybereatl Member

    Hi Till,

    Now domain is sending emails but not sure about activities, please take a look.

    Feb 15 22:19:59 morticia imapd[10437]: imap service init from 127.0.0.1
    Feb 15 22:19:59 morticia imapd[10437]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:19:59 morticia imapd[10437]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:20:05 morticia imapd[10441]: imap service init from 127.0.0.1
    Feb 15 22:20:05 morticia imapd[10441]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:20:05 morticia imapd[10441]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:20:36 morticia postfix/smtpd[9971]: table hash:/etc/postfix/virtusertable(0,100) has changed -- restarting
    Feb 15 22:20:36 morticia postfix/smtpd[10003]: table hash:/etc/postfix/virtusertable(0,100) has changed -- restarting
    Feb 15 22:20:36 morticia postfix/smtpd[10444]: connect from morticia.educandote.net[127.0.0.1]
    Feb 15 22:20:36 morticia postfix/cleanup[9976]: table hash:/etc/postfix/virtusertable(0,100) has changed -- restarting
    Feb 15 22:20:36 morticia postfix/smtpd[10444]: C3118C705F9: client=morticia.educandote.net[127.0.0.1]
    Feb 15 22:20:36 morticia postfix/cleanup[10446]: C3118C705F9: message-id=<[email protected]>
    Feb 15 22:20:36 morticia postfix/qmgr[24012]: C3118C705F9: from=<[email protected]>, size=722, nrcpt=1 (queue active)
    Feb 15 22:20:36 morticia imapd[10448]: imap service init from 127.0.0.1
    Feb 15 22:20:36 morticia postfix/smtpd[10444]: disconnect from morticia.educandote.net[127.0.0.1]
    Feb 15 22:20:36 morticia imapd[10448]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:20:36 morticia imapd[10448]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:20:37 morticia imapd[10449]: imap service init from 127.0.0.1
    Feb 15 22:20:37 morticia imapd[10449]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:20:37 morticia imapd[10449]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:20:39 morticia postfix/smtp[10447]: C3118C705F9: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[72.14.247.27], delay=3, status=sent (250 2.0.0 OK 1171596060 20si4012502agb)
    Feb 15 22:20:39 morticia postfix/qmgr[24012]: C3118C705F9: removed
    Feb 15 22:20:45 morticia imapd[10451]: imap service init from 127.0.0.1
    Feb 15 22:20:45 morticia imapd[10451]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:20:45 morticia imapd[10451]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:20:47 morticia imapd[10452]: imap service init from 127.0.0.1
    Feb 15 22:20:47 morticia imapd[10452]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:20:47 morticia imapd[10452]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:20:49 morticia imapd[10453]: imap service init from 127.0.0.1
    Feb 15 22:20:49 morticia imapd[10453]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:20:49 morticia imapd[10453]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:22:06 morticia postfix/trivial-rewrite[10445]: table hash:/etc/postfix/virtusertable(0,100) has changed -- restarting
    Feb 15 22:22:16 morticia imapd[10516]: imap service init from 127.0.0.1
    Feb 15 22:22:16 morticia imapd[10516]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:22:16 morticia postfix/anvil[9974]: statistics: max connection rate 1/60s for (smtp:66.35.244.61) at Feb 15 22:19:23
    Feb 15 22:22:16 morticia postfix/anvil[9974]: statistics: max connection count 1 for (smtp:66.35.244.61) at Feb 15 22:19:23
    Feb 15 22:22:16 morticia postfix/anvil[9974]: statistics: max cache size 1 at Feb 15 22:19:23
    Feb 15 22:22:16 morticia imapd[10516]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:22:19 morticia imapd[10517]: imap service init from 127.0.0.1
    Feb 15 22:22:19 morticia imapd[10517]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:22:19 morticia imapd[10517]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:22:21 morticia imapd[10518]: imap service init from 127.0.0.1
    Feb 15 22:22:21 morticia imapd[10518]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:22:21 morticia imapd[10518]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:22:21 morticia imapd[10519]: imap service init from 127.0.0.1
    Feb 15 22:22:21 morticia imapd[10519]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:22:21 morticia imapd[10519]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:26:26 morticia ipop3d[10628]: pop3s SSL service init from 200.89.230.202
    Feb 15 22:27:57 morticia postfix/smtpd[10654]: connect from morticia.educandote.net[127.0.0.1]
    Feb 15 22:27:57 morticia postfix/smtpd[10654]: 5AB1DC705F9: client=morticia.educandote.net[127.0.0.1]
    Feb 15 22:27:57 morticia postfix/cleanup[10657]: 5AB1DC705F9: message-id=<[email protected]>
    Feb 15 22:27:57 morticia postfix/qmgr[24012]: 5AB1DC705F9: from=<[email protected]>, size=725, nrcpt=1 (queue active)
    Feb 15 22:27:57 morticia imapd[10659]: imap service init from 127.0.0.1
    Feb 15 22:27:57 morticia imapd[10659]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:27:57 morticia postfix/smtpd[10654]: disconnect from morticia.educandote.net[127.0.0.1]
    Feb 15 22:27:57 morticia imapd[10659]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:27:57 morticia imapd[10660]: imap service init from 127.0.0.1
    Feb 15 22:27:57 morticia imapd[10660]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:27:57 morticia imapd[10660]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:28:00 morticia postfix/smtp[10658]: 5AB1DC705F9: to=<[email protected]>, relay=gmail-smtp-in.l.google.com[72.14.247.27], delay=3, status=sent (250 2.0.0 OK 1171596501 38si4032667aga)
    Feb 15 22:28:00 morticia postfix/qmgr[24012]: 5AB1DC705F9: removed
    Feb 15 22:28:01 morticia imapd[10661]: imap service init from 127.0.0.1
    Feb 15 22:28:01 morticia imapd[10661]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:28:01 morticia imapd[10661]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:28:03 morticia imapd[10664]: imap service init from 127.0.0.1
    Feb 15 22:28:03 morticia imapd[10664]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:28:03 morticia imapd[10664]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:28:20 morticia postfix/smtpd[10654]: connect from morticia.educandote.net[127.0.0.1]
    Feb 15 22:28:20 morticia postfix/smtpd[10654]: 90CB4C705F9: client=morticia.educandote.net[127.0.0.1]
    Feb 15 22:28:20 morticia postfix/cleanup[10657]: 90CB4C705F9: message-id=<[email protected]>
    Feb 15 22:28:20 morticia postfix/qmgr[24012]: 90CB4C705F9: from=<[email protected]>, size=723, nrcpt=1 (queue active)
    Feb 15 22:28:20 morticia postfix/smtpd[10654]: disconnect from morticia.educandote.net[127.0.0.1]
    Feb 15 22:28:20 morticia imapd[10668]: imap service init from 127.0.0.1
    Feb 15 22:28:20 morticia imapd[10668]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:28:20 morticia imapd[10668]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:28:20 morticia imapd[10669]: imap service init from 127.0.0.1
    Feb 15 22:28:20 morticia imapd[10669]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:28:20 morticia imapd[10669]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:28:21 morticia postfix/smtp[10658]: 90CB4C705F9: to=<[email protected]>, relay=mx4.hotmail.com[65.54.245.104], delay=1, status=sent (250 <[email protected]> Queued mail for delivery)
    Feb 15 22:28:21 morticia postfix/qmgr[24012]: 90CB4C705F9: removed
    Feb 15 22:28:24 morticia imapd[10673]: imap service init from 127.0.0.1
    Feb 15 22:28:24 morticia imapd[10673]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:28:24 morticia imapd[10673]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:28:26 morticia imapd[10674]: imap service init from 127.0.0.1
    Feb 15 22:28:26 morticia imapd[10674]: Login user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:28:26 morticia imapd[10674]: Logout user=web30_press host=morticia.educandote.net [127.0.0.1]
    Feb 15 22:30:01 morticia ipop3d[10702]: pop3 service init from 127.0.0.1
    Feb 15 22:30:01 morticia ipop3d[10702]: Connection reset by peer while reading line user=??? host=UNKNOWN
    Feb 15 22:30:01 morticia postfix/smtpd[10703]: connect from morticia.educandote.net[127.0.0.1]
    Feb 15 22:30:01 morticia postfix/smtpd[10703]: lost connection after CONNECT from morticia.educandote.net[127.0.0.1]
    Feb 15 22:30:01 morticia postfix/smtpd[10703]: disconnect from morticia.educandote.net[127.0.0.1]

    And this is returned message from gmail sent to that email accont:
    This is an automatically generated Delivery Status Notification

    Delivery to the following recipient failed permanently:

    [email protected]

    Technical details of permanent failure:
    PERM_FAILURE: DNS Error: DNS server returned answer with no data

    Thanks
     
  4. falko

    falko Super Moderator Howtoforge Staff

    acui.org.co doesn't exist in DNS:

    Code:
    mh1:~# dig mx acui.org.co
    
    ; <<>> DiG 9.2.1 <<>> mx acui.org.co
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 36448
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;acui.org.co.                   IN      MX
    
    ;; AUTHORITY SECTION:
    acui.org.co.            10800   IN      SOA     200.89.230.204. admin.educandote.net. 2006030102 28800 7200 604800 86400
    
    ;; Query time: 443 msec
    ;; SERVER: 213.191.92.84#53(213.191.92.84)
    ;; WHEN: Sat Feb 17 16:50:43 2007
    ;; MSG SIZE  rcvd: 99
    
    mh1:~# dig acui.org.co
    
    ; <<>> DiG 9.2.1 <<>> acui.org.co
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 24737
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;acui.org.co.                   IN      A
    
    ;; AUTHORITY SECTION:
    acui.org.co.            10800   IN      SOA     200.89.230.204. admin.educandote.net. 2006030102 28800 7200 604800 86400
    
    ;; Query time: 267 msec
    ;; SERVER: 213.191.92.84#53(213.191.92.84)
    ;; WHEN: Sat Feb 17 16:50:47 2007
    ;; MSG SIZE  rcvd: 99
    Please create DNS records for it.
     
  5. cybereatl

    cybereatl Member

    Thank you for your reply Falko,

    This is weird, in the past I did not have that many problems with emails accounts and websites as today, should I need to upgrade or build a new box?

    I've looked on ISPConfig on DNS Manager and select mentioned domain and looked over records and I got:

    MX
    Mailserver Hostname
    200.89.230.204 ________ (Priority 10) was alrady there
    acui.org.co ________ (Priority 20) I just add it

    All my websites on my ISPConfig box are alike, what this was happening before?

    What will be the proper settings that should be placed on DNS Manager?

    Thanks
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    Please post the output of the following command executed on your server:

    dig @localhost mx acui.org.co

    Please also check that your ISPCOnfig server is really authoritive for the domain and not another DNS server.
     
  7. cybereatl

    cybereatl Member

    I've followed fedora core 4 perfect setup and no more changes were done, I've check ISPConfig settings and /etc/named is chosen.
    Don't know what other part to look for! :confused:

    Thanks
     
  8. falko

    falko Super Moderator Howtoforge Staff

    You must tell your domain registrar that your ISPConfig server should be the authoritative name servers for acui.org.co, and then you must create DNS records for that domain on your ISPConfig systems. Also take a look at this tutorial: http://www.howtoforge.com/ispconfig_dns_godaddy
     
  9. cybereatl

    cybereatl Member

    Greetings Falko,

    Thank you for your reply, sadly that domain is a org.co and we can't do nothing with it, and to make it worst nic.co only provides nameserver access no extra features.

    What other options can we use ?? :confused:

    Thanks
     
  10. falko

    falko Super Moderator Howtoforge Staff

    Then you can't use your ISPConfig name servers for that domain.
     
  11. cybereatl

    cybereatl Member

    Well, I'll say I got edu.co domain working with ISPConfig and org.co domain is with nic.co. I think if works for edu.co can work as well with org.co don't you think?

    :confused:
     
  12. falko

    falko Super Moderator Howtoforge Staff

    Not, if you don't control org.co (i.e., if it's not your own domain).
     
  13. cybereatl

    cybereatl Member

    What option should I take, we can send emails to that account with all nameservers located on my ISPConfig box but non externals.

    Here is the error that I got when am trying to send one out:

    This is the Postfix program at host morticia.educandote.net.

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to <postmaster>

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The Postfix program

    <[email protected]>: host smtp.dinanet.net.co[200.89.224.22] said: 550
    <[email protected]>: Sender address rejected: Domain not found (in
    reply to RCPT TO command)

    What else can be done!!

    Thanks
     

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