Email not sending or receiveing

Discussion in 'General' started by scorpious, Apr 23, 2018.

  1. scorpious

    scorpious Member

    Hi All
    Setup The Perfect Server - Debian 8.4 Jessie (Apache2, BIND, Dovecot, ISPConfig 3.1
    Downloaded the lasted Version from debian.
    Everything is working ok, but only the email I have issues with.
    Have created a Client, then logged into the client account and created an email acount, can login into the email account
    When I Compose an email and try to send it, all I get is at the bottom right saying Send Message this lasts a few minutes and then I get a timed out error.
    I have sent an email to the client account but did not receive it

    I have then logged in to ISPConfig as admin and view the Mail error log and I see the following:
    Unable to read /var/log/mail.err
    Any advise on how to resolve this issue
    Cheer
    Scorp
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Take a look into the mail.log, the file is in the path /var/log/mail.log on Debian.
     
  3. scorpious

    scorpious Member

    Hi Till
    This is within /var/log/mail.log
    Apr 22 18:36:42 dnssupreme postfix/master[5186]: daemon started -- version 2.11.3, configuration /etc/postfix
    Apr 22 18:37:23 dnssupreme dovecot: master: Dovecot v2.2.13 starting up without any protocols (core dumps disabled)
    Apr 22 18:37:23 dnssupreme dovecot: ssl-params: Generating SSL parameters
    Apr 22 18:37:27 dnssupreme dovecot: master: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill)
    Apr 22 18:37:27 dnssupreme dovecot: anvil: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill)
    Apr 22 18:37:27 dnssupreme dovecot: log: Warning: Killed with signal 15 (by pid=1 uid=0 code=kill)
    Apr 22 18:37:27 dnssupreme dovecot: master: Dovecot v2.2.13 starting up for imap, lmtp, pop3 (core dumps disabled)
    Apr 22 18:37:27 dnssupreme dovecot: ssl-params: Generating SSL parameters
    Apr 22 18:37:45 dnssupreme dovecot: ssl-params: SSL parameters regeneration completed
    Apr 22 18:40:05 dnssupreme postfix/master[5186]: terminating on signal 15
    Apr 22 18:40:05 dnssupreme postfix/master[27035]: daemon started -- version 2.11.3, configuration /etc/postfix
    Apr 22 18:41:55 dnssupreme postgrey[1807]: Process Backgrounded
    Apr 22 18:41:55 dnssupreme postgrey[1807]: 2018/04/22-18:41:55 postgrey (type Net::Server::Multiplex) starting! pid(1807)
    Apr 22 18:41:55 dnssupreme postgrey[1807]: Resolved [localhost]:10023 to [::1]:10023, IPv6
    Apr 22 18:41:55 dnssupreme postgrey[1807]: Resolved [localhost]:10023 to [127.0.0.1]:10023, IPv4
    Apr 22 18:41:55 dnssupreme postgrey[1807]: Binding to TCP port 10023 on host ::1 with IPv6
    Apr 22 18:41:55 dnssupreme postgrey[1807]: Binding to TCP port 10023 on host 127.0.0.1 with IPv4
    Apr 22 18:41:55 dnssupreme postgrey[1807]: Setting gid to "121 121"
    Apr 22 18:41:55 dnssupreme postgrey[1807]: Setting uid to "114"
    Apr 22 18:41:58 dnssupreme spamd[1886]: logger: removing stderr method
    Apr 22 18:41:59 dnssupreme spamd[1888]: spamd: server started on IO::Socket::IP [127.0.0.1]:783, IO::Socket::IP [::1]:783 (running version 3.4.0)
    Apr 22 18:41:59 dnssupreme spamd[1888]: spamd: server pid: 1888
    Apr 22 18:41:59 dnssupreme spamd[1888]: spamd: server successfully spawned child process, pid 1889
    Apr 22 18:41:59 dnssupreme spamd[1888]: spamd: server successfully spawned child process, pid 1890
    Apr 22 18:41:59 dnssupreme spamd[1888]: prefork: child states: IS
    Apr 22 18:41:59 dnssupreme spamd[1888]: prefork: child states: II
    Apr 22 18:42:27 dnssupreme amavis[2713]: starting. /usr/sbin/amavisd-new at dnssupreme.uk amavisd-new-2.10.1 (20141025), Unicode aware, LC_ALL="C", LANG="en$
    Apr 22 18:42:27 dnssupreme amavis[2718]: Net::Server: Group Not Defined. Defaulting to EGID '123 123'
    Apr 22 18:42:27 dnssupreme amavis[2718]: Net::Server: User Not Defined. Defaulting to EUID '116'
    Apr 22 18:42:27 dnssupreme amavis[2718]: Module Amavis::Conf 2.404
    Apr 22 18:42:27 dnssupreme amavis[2718]: Module Archive::Zip 1.39
    Apr 22 18:42:27 dnssupreme amavis[2718]: Module BerkeleyDB 0.54
    Apr 22 18:42:27 dnssupreme amavis[2718]: Module Compress::Raw::Zlib 2.065
    Apr 22 18:42:27 dnssupreme amavis[2718]: Module Compress::Zlib 2.064
    Apr 22 18:42:27 dnssupreme amavis[2718]: Module Digest::MD5 2.53
    Apr 22 18:42:27 dnssupreme amavis[2718]: Module Encode 2.60
    Apr 22 18:42:27 dnssupreme amavis[2718]: Module File::Temp 0.2304
    Apr 22 18:42:27 dnssupreme amavis[2718]: Module IO::Socket::INET6 2.72
    Apr 22 18:42:27 dnssupreme amavis[2718]: Module IO::Socket::IP 0.32
    Has I said eveything else is ok I even have the site on Https
    Cheers
    Scorp
     
  4. scorpious

    scorpious Member

    Hi
    I have it working :(
    In the file master.cf
    I did not uncomment the following lines:
    submission inet n - - - - smtpd
    smtps inet n - - - - smtpd
    Now I have them uncommented I can send emails and receive emails
    However, now this is the funny part, I have the Virgin media business broadband with 5 ips
    When i send an email to a virgin account I get this in the Mail Queue log
    (host mx.tb.ukmail.iss.as9143.net[212.54.56.11] refused to talk to me: 550 mx5.tb.ukmail.iss.as9143.net bizsmtp Connection rejected. Your IP xx.xx.xx.xxx is in RBL. Please see https://www.spamhaus.org/query/ip/xx.xx.xx.xxx)
    Sure enough Ip xx.xx.xx.xxx is listed in the PBL, in the following records, will get intouch with virgin about it.
    Is SMTP Authentication auto turned on when using roundcube ?

    Cheers
    Scorp
     
    Last edited: Apr 24, 2018
    till likes this.
  5. till

    till Super Moderator Staff Member ISPConfig Developer

    No, but you don't need that for a webmail client as it connects to localhost.
     

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