Emails not being delivered after update

Discussion in 'General' started by paulrjbagnall, Oct 21, 2020.

  1. paulrjbagnall

    paulrjbagnall New Member

    Hi guys,

    Just ran update on the server and since then, no mail is getting delivered to any mailbox. All websites live, SQL working etc. The error i'm seeing in the logs is:

    Oct 21 14:08:23 host postfix/smtpd[7537]: warning: proxy:mysql:/etc/postfix/mysql-virtual_email2email.cf lookup error for "RECIPIENTMAILWASHERE"
    Oct 21 14:08:23 host postfix/smtpd[7537]: NOQUEUE: reject: RCPT from mta0103-155.mg.stylist.co.uk[135.84.216.155]: 451 4.3.0 <RECIPIENTMAILWASHERE>: Temporary lookup failure; from=<3956735460001f2df0c02-b20295-4635e049aa9243bba9e7104b1e9c0a9a@mg.stylist.co.uk> to=<RECIPIENTMAILWASHERE> proto=ESMTP helo=<mta0103-155.mg.stylist.co.uk>

    (I removed the clients email and replaced with RECIPIENTMAILWASHERE)

    Please could you help? I've searched everywhere, ran updates again and wracked my brain!!
    TIA
     
  2. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    Is database running? Or some other needed service stopped?
    Code:
    systemctl --state=failed
     
  3. paulrjbagnall

    paulrjbagnall New Member

    UNIT LOAD ACTIVE SUB DESCRIPTION
    ● systemd-modules-load.service loaded failed failed Load Kernel Modules
     
  4. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    Your sql updates were incomplete, open an sql connection to the dbispconfig database as root (use mysql cli or phpmyadmin) and paste in the commands from these 2 files:

    https://git.ispconfig.org/ispconfig/ispconfig3/-/blob/develop/install/sql/incremental/upd_0089.sql
    and
    https://git.ispconfig.org/ispconfig/ispconfig3/-/blob/develop/install/sql/incremental/upd_0090.sql

    Can you tell me what version of ISPConfig you updated from offhand? A specific release, or 3.1dev (and if 3.1dev, from what timeframe ?).
     

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