Emails take too much time to be sent

Discussion in 'Installation/Configuration' started by deividmen, Apr 11, 2022.

  1. deividmen

    deividmen Member

    I have an Ubuntu 16.04 server with ISPConfig Version: 3.1dev. and many websites installed. I know I have to update my system, but for some reason the email server is taking to much time to send the emails. I have to wait at least one hour for the emails to be sent when using the webmail (Roundcube od Squirrelmail), Outlook or my Gmail account.

    However, I installed WHMCS where I send emails automatically everyday at 10 am, and they are still sent instantly.

    I checked the email queue on ISPConfig but I didn't see any emails. Besides I checked postqueue -p but I didn't find anything neither
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Check the mail.log to find out why emails get delayed.
  3. deividmen

    deividmen Member

    How can I check the mail.log?
  4. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    The file is /var/log/mail.log (or older versions with the same name and numeric extensions), you can use grep to search it ("grep [email protected] /var/log/mail.log" and such) or tail -f to watch it live, or use "less" or your favorite text editor to open and read through.

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