[ERROR] Exception occurred: ISPConfigOSException->Installing packages failed (/ispconfig.ai.php:15)

kwart · Dec 10, 2025 at 1:20 AM

Tried installing the ISPConfig3 on the VPS server X86_64/AMD64 using SSH for Ubuntu 20.04 when running autoinstaller get this Error
[ERROR] Exception occurred: ISPConfigOSException -> Installing packages failed. (/ispconfig.ai.php:15)
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Tried this...

root@server:~# uname -a
Linux server 5.4.0-216-generic #236-Ubuntu SMP Fri Apr 11 19:53:21 UTC 2025 x86_ 64 x86_64 x86_64 GNU/Linux
Click to expand...

Tried this...

root@server:~# df -h
Filesystem Size Used Avail Use% Mounted on
udev 3.9G 0 3.9G 0% /dev
tmpfs 795M 9.0M 786M 2% /run
/dev/vda1 99G 5.5G 88G 6% /
tmpfs 3.9G 0 3.9G 0% /dev/shm
tmpfs 5.0M 0 5.0M 0% /run/lock
tmpfs 3.9G 0 3.9G 0% /sys/fs/cgroup
tmpfs 795M 0 795M 0% /run/user/0
Click to expand...

Tried this autoinstaller....
Code:
wget -O - https://get.ispconfig.org | sh -s -- --help
wget -O - https://get.ispconfig.org | sh -s -- --use-ftp-ports=40110-40210 --unattended-upgrades
Output:

[INFO] Starting perfect server setup for Ubuntu 20.04.6 LTS
[INFO] Checking hostname.
[INFO] Configuring apt repositories.
[INFO] Updating packages
[INFO] Updated packages
[INFO] Installing packages ssh, openssh-server, nano, vim-nox, lsb-release, apt-transport-https, ca-certificates, wget, git, gnupg, software-properties-common, curl, cron, ntp
[INFO] Installed packages ssh, openssh-server, nano, vim-nox, lsb-release, apt-transport-https, ca-certificates, wget, git, gnupg, software-properties-common, curl, cron, ntp
[INFO] Activating rspamd repository.
[INFO] Activating sury php repository.
[INFO] Activating GoAccess repository.
[INFO] Updating packages (after enabling 3rd party repos).
[INFO] Updated packages
[INFO] Installing packages dbconfig-common, postfix, postfix-mysql, mariadb-client, mariadb-server, openssl, getmail4, rkhunter, binutils, sudo
[INFO] Installed packages dbconfig-common, postfix, postfix-mysql, mariadb-client, mariadb-server, openssl, getmail4, rkhunter, binutils, sudo
[INFO] Installing packages dovecot-imapd, dovecot-pop3d, dovecot-mysql, dovecot-sieve, dovecot-managesieved, dovecot-lmtpd
[INFO] Installed packages dovecot-imapd, dovecot-pop3d, dovecot-mysql, dovecot-sieve, dovecot-managesieved, dovecot-lmtpd
[INFO] Generating MySQL password.
[INFO] Writing MySQL config files.
[INFO] Configuring postfix.
[INFO] Restarting postfix
[INFO] Configuring rkhunter.
[INFO] Installing packages software-properties-common, update-inetd, dnsutils, resolvconf, clamav, clamav-daemon, zip, unzip, bzip2, xz-utils, lzip, borgbackup, arj, nomarch, lzop, cabextract, apt-listchanges, libnet-ldap-perl, libauthen-sasl-perl, daemon, libio-string-perl, libio-socket-ssl-perl, libnet-ident-perl, libnet-dns-perl, libdbd-mysql-perl, bind9, rspamd, redis-server, postgrey, p7zip, p7zip-full, unrar-free, lrzip
[INFO] Installed packages software-properties-common, update-inetd, dnsutils, resolvconf, clamav, clamav-daemon, zip, unzip, bzip2, xz-utils, lzip, borgbackup, arj, nomarch, lzop, cabextract, apt-listchanges, libnet-ldap-perl, libauthen-sasl-perl, daemon, libio-string-perl, libio-socket-ssl-perl, libnet-ident-perl, libnet-dns-perl, libdbd-mysql-perl, bind9, rspamd, redis-server, postgrey, p7zip, p7zip-full, unrar-free, lrzip
[INFO] Stopping Rspamd.
[INFO] (Re)starting Bind.
[INFO] Disabling spamassassin daemon.
[INFO] Checking local dns resolver.
[INFO] Installing packages apache2, apache2-utils, libapache2-mod-fcgid, apache2-suexec-pristine, libapache2-mod-python, libapache2-mod-passenger
[INFO] Installed packages apache2, apache2-utils, libapache2-mod-fcgid, apache2-suexec-pristine, libapache2-mod-python, libapache2-mod-passenger
Click to expand...

This is the place where it shows ERROR, any help in fixing this..

[INFO] Installing packages php-pear, php-memcache, php-imagick, mcrypt, imagemagick, libruby, memcached, php-apcu, jailkit, php5.6, php5.6-common, php5.6-gd, php5.6-mysql, php5.6-imap, php5.6-cli, php5.6-mcrypt, php5.6-curl, php5.6-intl, php5.6-pspell, php5.6-recode, php5.6-sqlite3, php5.6-tidy, php5.6-xmlrpc, php5.6-xsl, php5.6-zip, php5.6-mbstring, php5.6-soap, php5.6-opcache, php5.6-cgi, php5.6-fpm, php7.0, php7.0-common, php7.0-gd, php7.0-mysql, php7.0-imap, php7.0-cli, php7.0-mcrypt, php7.0-curl, php7.0-intl, php7.0-pspell, php7.0-recode, php7.0-sqlite3, php7.0-tidy, php7.0-xmlrpc, php7.0-xsl, php7.0-zip, php7.0-mbstring, php7.0-soap, php7.0-opcache, php7.0-cgi, php7.0-fpm, php7.1, php7.1-common, php7.1-gd, php7.1-mysql, php7.1-imap, php7.1-cli, php7.1-mcrypt, php7.1-curl, php7.1-intl, php7.1-pspell, php7.1-recode, php7.1-sqlite3, php7.1-tidy, php7.1-xmlrpc, php7.1-xsl, php7.1-zip, php7.1-mbstring, php7.1-soap, php7.1-opcache, php7.1-cgi, php7.1-fpm, php7.2, php7.2-common, php7.2-gd, php7.2-mysql, php7.2-imap, php7.2-cli, php7.2-curl, php7.2-intl, php7.2-pspell, php7.2-recode, php7.2-sqlite3, php7.2-tidy, php7.2-xmlrpc, php7.2-xsl, php7.2-zip, php7.2-mbstring, php7.2-soap, php7.2-opcache, php7.2-cgi, php7.2-fpm, php7.3, php7.3-common, php7.3-gd, php7.3-mysql, php7.3-imap, php7.3-cli, php7.3-curl, php7.3-intl, php7.3-pspell, php7.3-recode, php7.3-sqlite3, php7.3-tidy, php7.3-xmlrpc, php7.3-xsl, php7.3-zip, php7.3-mbstring, php7.3-soap, php7.3-opcache, php7.3-cgi, php7.3-fpm, php7.4, php7.4-common, php7.4-gd, php7.4-mysql, php7.4-imap, php7.4-cli, php7.4-curl, php7.4-intl, php7.4-pspell, php7.4-sqlite3, php7.4-tidy, php7.4-xmlrpc, php7.4-xsl, php7.4-zip, php7.4-mbstring, php7.4-soap, php7.4-opcache, php7.4-cgi, php7.4-fpm, php8.0, php8.0-common, php8.0-gd, php8.0-mysql, php8.0-imap, php8.0-cli, php8.0-curl, php8.0-intl, php8.0-pspell, php8.0-sqlite3, php8.0-tidy, php8.0-xsl, php8.0-zip, php8.0-mbstring, php8.0-soap, php8.0-opcache, php8.0-cgi, php8.0-fpm, php8.1, php8.1-common, php8.1-gd, php8.1-mysql, php8.1-imap, php8.1-cli, php8.1-curl, php8.1-intl, php8.1-pspell, php8.1-sqlite3, php8.1-tidy, php8.1-xsl, php8.1-zip, php8.1-mbstring, php8.1-soap, php8.1-opcache, php8.1-cgi, php8.1-fpm, php8.2, php8.2-common, php8.2-gd, php8.2-mysql, php8.2-imap, php8.2-cli, php8.2-curl, php8.2-intl, php8.2-pspell, php8.2-sqlite3, php8.2-tidy, php8.2-xsl, php8.2-zip, php8.2-mbstring, php8.2-soap, php8.2-opcache, php8.2-cgi, php8.2-fpm, php8.3, php8.3-common, php8.3-gd, php8.3-mysql, php8.3-imap, php8.3-cli, php8.3-curl, php8.3-intl, php8.3-pspell, php8.3-sqlite3, php8.3-tidy, php8.3-xsl, php8.3-zip, php8.3-mbstring, php8.3-soap, php8.3-opcache, php8.3-cgi, php8.3-fpm, php8.4, php8.4-common, php8.4-gd, php8.4-mysql, php8.4-imap, php8.4-cli, php8.4-curl, php8.4-intl, php8.4-pspell, php8.4-sqlite3, php8.4-tidy, php8.4-xsl, php8.4-zip, php8.4-mbstring, php8.4-soap, php8.4-opcache, php8.4-cgi, php8.4-fpm
[ERROR] Exception occurred: ISPConfigOSException -> Installing packages failed. (/ispconfig.ai.php:15)
root@server:~#
Click to expand...

remkoh · Dec 10, 2025 at 3:26 AM

kwart said: ↑

Tried installing the ISPConfig3 on the VPS server X86_64/AMD64 using SSH for Ubuntu 20.04
Click to expand...

Why install a new ispconfig server on an old Ubuntu version?!? Ubuntu 20.04 is end of life since May this year.
That's probably what is causing install failures for several packages.
At least for php packages, because that repository also dropped Ubuntu 20.04 support.

As ispconfig needs to be installed on an clean base system just reinstall your vps with the latest Ubuntu LTS version, 24.04.
Or upgrade your current version to 24.04. Though reinstalling will be easier and faster.

If you than install ispconfig again there shouldn't be any problems.

kwart · Dec 10, 2025 at 3:22 PM

Ok yeah its showing like this in ssh, now which to upgrade 22.04 or 24.04
Code:
New release '22.04.5 LTS' available.
Run 'do-release-upgrade' to upgrade to it.
* Ubuntu 20.04 LTS Focal Fossa has reached its end of standard support
on 31 May 2025.
For more details see:
ubuntu[dot]com/20-04
Expanded Security Maintenance for Infrastructure is not enabled.
0 updates can be applied immediately.
87 additional security updates can be applied with ESM Infra.
Learn more about enabling ESM Infra service for Ubuntu 20.04 at
New release '22.04.5 LTS' available.
Run 'do-release-upgrade' to upgrade to it.
Click to expand...

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[ERROR] Exception occurred: ISPConfigOSException->Installing packages failed (/ispconfig.ai.php:15)

kwart New Member

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[ERROR] Exception occurred: ISPConfigOSException->Installing packages failed (/ispconfig.ai.php:15)

kwart New Member

remkoh Well-Known Member HowtoForge Supporter

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