ffmpeg not within the allowed path

Discussion in 'Installation/Configuration' started by Kemp, May 7, 2023.

  1. Kemp

    Kemp Member

    I am getting the following error when uploading a file, can you please tell me how to resolve this.

    file_exists(): open_basedir restriction in effect. File(/usr/bin/ffmpeg) is not within the allowed path(s)

    Thank you!
     
  2. michelangelo

    michelangelo Active Member

    Is ffmpeg installed on your system?
    If not, install it!

    Otherwise check the open_basedir restriction in the option tab of your website that /usr/bin is included - it should be included by default., just check it in case you've modified the open_basedir....
     
    ahrasis likes this.
  3. Kemp

    Kemp Member

    It works, thank you!
     

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