FTP account authentification error

Hello,

I install ISPConfig yesterday, all work, except that the username and password are denied FTP. I am told that the username or password is incorrect.
However, this did it to all my clients and after checking it does not work for me.
I use PureFTPd and ISPConfig 3. Do you have any ideas to help me?

Thank you very much,
Jordan

 

Any errors in your logs?

Have you tried FTPS as well?

 

Hello,

Thank you for your reply. I do not use FTP SSL.
Where can I see the logs you send to FTP?

 

They are in the /var/log directory.