FTP authentication failed for new user

Discussion in 'Installation/Configuration' started by manarak, Feb 27, 2025.

  1. manarak

    manarak Member

    the forum won't let me search for FTP because it's too short ...

    anyway, I have the issue that new FTP users I create in ISPconfig can't connect.
    Status: Connection established, waiting for welcome message...
    Status: Initializing TLS...
    Status: Verifying certificate...
    Status: TLS connection established.
    Command: USER xxx
    Response: 331 User xxx OK. Password required
    Command: PASS *********
    Response: 530 Login authentication failed
    Error: Critical error: Could not connect to server

    Older users can still connect.

    I tried restarting pure-ftpd-mysql but that didn't help.

    not sure what to do next to solve the problem
     
  2. manarak

    manarak Member

    I have just verified that the user is present in the database, there is a hash too, so the question is, why doesn't pure-ftpd-mysql accept the login ?
     
  3. manarak

    manarak Member

    solved:
    updating ISPConfig solved the problem.
    I suspect the hashing method changed.
     
    pyte likes this.

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