FTP - never really worked

Discussion in 'General' started by smokinjo, Mar 26, 2026 at 8:16 PM.

  1. smokinjo

    smokinjo Member

    Hello

    I am using ISPCnfig 3.2.2
    From my initial installation, I have had spotty luck getting FTP accounts ot work when set up with ISPConfig.

    I've gotten around it since it is mainly my own server/hostinbg.

    But, that changed a bit.

    I've had it work a few times. But, 4-5 tears ago, a friend of mine, a linux guru kind of guy, or learned ispconfig and maintains it for us.

    He is not sure why things are not working.

    He mentioned: "It looks like we are trying to login with usernames that are not declared anywhere dont know if its an ispconfig problem or the linux."

    I am writing to day to see if I might be able to get a few hints or ideas of where to look to see what might be causing the issue.

    Thanks

    Joseph
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    He likely did not realize that FTP is connected to the mysql database and gets its users from there.

    It works out of the box if you follow the installation guides. He probably manually changed the FTP setup and disconnected it from the database, which makes it to fail now.

    1) Ensure that pure-ftpd-mysql is installed and started, and not pure-ftpd.
    2) Run an ISPConfig update with reconfigure services = yes to ensure that the config files are correct.
    3) if he changed any configs, then take care to undo all changes he made so that the setup is original again and will work.
     

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