FTP Problem

Discussion in 'ISPConfig 3 Priority Support' started by Chowder, Mar 19, 2018.

  1. Chowder

    Chowder New Member

    Hi , i have some problem...
    the first time I installed vxware esxi 6.5
    I created a virtual machine , download and installed the virtual machine from this post: https://www.howtoforge.com/tutorial/perfect-server-debian-9-nginx-bind-dovecot-ispconfig-3.1/3/
    I have a ftp problem. When I try to access it with filezilla I get this error:

    Status: Resolving address of my-website.com
    Status: Connecting to my.ext.ernal.ip: 21 ...
    Status: Connection established, waiting for welcome message ...
    Status: Initializing TLS ...
    Status: Verifying certificate ...
    Status: TLS connection established.
    Status: Logged in
    Status: Retrieving directory listing ...
    Status: Server sent a passive reply with an unroutable address. Using server address instead.
    Command: MLSD
    Error: Data connection could not be established: ECONNREFUSED - Connection refused by server

    Can someone help me?
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The reason is that you run the VM behind a NAT router. In such a case, you have to set the external IP of the router as passive IP address in pure-ftpd like this:

    echo "EXTERNAL_IP" > /etc/pure-ftpd/conf/ForcePassiveIP

    Replace EXTERNAL_IP with your external IP address and then restart the FTP server.
     
  3. Chowder

    Chowder New Member

    Status: Initializing TLS...
    Status: Verifying certificate...
    Status: TLS connection established.
    Status: Logged in
    Status: Retrieving directory listing...
    Command: PWD
    Response: 257 "/" is your current location
    Command: TYPE I
    Response: 200 TYPE is now 8-bit binary
    Command: PASV
    Response: 227 Entering Passive Mode (**,***,**,***,8,15)
    Command: MLSD
    Error: The data connection could not be established: ECONNREFUSED - Connection refused by server
     
  4. Chowder

    Chowder New Member

  5. till

    till Super Moderator Staff Member ISPConfig Developer

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