Ghost email

Discussion in 'General' started by thesystemist, Mar 10, 2026 at 11:02 AM.

  1. thesystemist

    thesystemist New Member

    Hi everyone,
    I have a problem I can't figure out how to resolve.
    I have a Multiserver installation (Panel, WEB, Mail...)
    All with Debian 12.13

    The problem is this:
    I have 3 stuck emails, blocked somehow.
    What does it mean? I deleted these 3 emails, but ISPConfig correctly removes them from the graphical interface, therefore under Email MailBox, from the database, and also from the /var/vmail/domain/user folder.
    What happens? If someone sends an email to one of these 3 deleted emails, the user folder at the system level reappears (the email isn't returned), but there's no trace of it in ISPConfig or the database.

    What can I do?
    Thank you for your valuable help.

    EDIT:
    If I recreate the email and try to log in to webmail it won't let me in.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Try to restart Postfix and Dovecot manually. It might be that Postfix or Dovecot has still cached them.
     
  3. thesystemist

    thesystemist New Member

    Thanks so much, but nothing. I tried recreating the same emails, deleting them from ISPConfig, restarting Postfix and Dovecot.
    When I send an email, the folder under /var/vmail/domain/user immediately recreates it.
    I just can't figure out what could be causing this.
    I also resynced my mailboxes, but nothing.

    Thank you for your invaluable help.
     

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