Not sure if this is the correct location, however I recently purchased 1 hour of commercial support because I am unable to presently support my server for various reasons. I received an acknowledgement of the ticket and amount of time related to project (PHP8), then one password question - since that time (more than a week ago) not one communication. Has something happened? Thanks, -John
Schaal @it is not an ISPConfig support partner anymore since June 1st, 2022. ISPConfig Business support is now provided by @Th0m from AmsterdamTech.
You can contact Thom via Business support contact form on the ispconfig.org website or send him an email to support [at] amsterdamtech [dot] nl or probably just send him a pm to @Th0m