Help My ISPconfig3 stop working

Discussion in 'Installation/Configuration' started by Jay Edy, Aug 27, 2020.

  1. Jay Edy

    Jay Edy New Member

    I have a Ubuntu 16.04 and my ISPconfig3 stop working Please help how to repair it I have Apache with many Vhost configured with ISPconfig3
     
  2. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    Last edited: Aug 27, 2020
  3. till

    till Super Moderator Staff Member ISPConfig Developer

  4. Jay Edy

    Jay Edy New Member

    thanks, awesome answer time.
    Here my test results please help :
    ##### SCRIPT FINISHED #####
    Results can be found in htf_report.txt
    To view results use your favourite text editor or type 'cat htf_report.txt | more' on the server console.

    If you want to see the non-anonymized output start the script with --debug as parameter (php -q htf-common-issues.php --debug).

    root@chawiri:~# cat htf_report.txt | more

    ##### SERVER #####
    IP-address (as per hostname): ***.***.***.***
    IP-address(es) (as per ifconfig): ***.***.***.***, ***.***.***.***, ***.***.***.***
    [WARN] ip addresses from hostname differ from ifconfig output. Please check your ip settings.
    [INFO] OS version is Ubuntu 16.04.7 LTS

    [INFO] ISPConfig is installed.

    ##### ISPCONFIG #####
    ISPConfig version is 3.1.15p3


    ##### VERSION CHECK #####

    [INFO] php (cli) version is 7.0.33-0ubuntu***.***.***.***

    ##### PORT CHECK #####

    [WARN] Port 22 (SSH server) seems NOT to be listening

    ##### MAIL SERVER CHECK #####


    ##### RUNNING SERVER PROCESSES #####

    [INFO] I found the following web server(s):
    Apache 2 (PID 2834)
    [INFO] I found the following mail server(s):
    Postfix (PID 2673)
    [INFO] I found the following pop3 server(s):
    Dovecot (PID 2778)
    [INFO] I found the following imap server(s):
    Dovecot (PID 2778)
    [INFO] I found the following ftp server(s):
    PureFTP (PID 16334)

    ##### LISTENING PORTS #####
    (only ()
    Local (Address)
    [localhost]:953 (3168/named)
    [anywhere]:25 (2673/master)
    [anywhere]:993 (2778/dovecot)
    [anywhere]:995 (2778/dovecot)
    [anywhere]:900 (9944/perl)
    [localhost]:10023 (2008/postgrey.pid)
    [localhost]:8999 (1722/php-fpm.conf))
    [localhost]:10024 (2497/amavisd-new)
    [localhost]:10025 (2673/master)
    [localhost]:10026 (2497/amavisd-new)
    [localhost]:10027 (2673/master)
    [anywhere]:587 (2673/master)
    [localhost]:11211 (1634/memcached)
    [anywhere]:9101 (1616/bacula-dir)
    [anywhere]:110 (2778/dovecot)
    [anywhere]:9102 (1863/bacula-fd)
    [anywhere]:143 (2778/dovecot)
    [anywhere]:1167 (8283/cdp)
    [anywhere]:9103 (1726/bacula-sd)
    [anywhere]:465 (2673/master)
    [anywhere]:6929 (1892/sshd)
    [anywhere]:21 (16334/pure-ftpd)
    ***.***.***.***:53 (3168/named)
    ***.***.***.***:53 (3168/named)
    ***.***.***.***:53 (3168/named)
    [localhost]:53 (3168/named)
    *:*:*:*::*:953 (3168/named)
    *:*:*:*::*:25 (2673/master)
    *:*:*:*::*:443 (2834/apache2)
    *:*:*:*::*:993 (2778/dovecot)
    *:*:*:*::*:995 (2778/dovecot)
    *:*:*:*::*:900 (9944/perl)
    *:*:*:*::*:10023 (2008/postgrey.pid)
    *:*:*:*::*:10024 (2497/amavisd-new)
    *:*:*:*::*:3306 (26074/mysqld)
    *:*:*:*::*:10026 (2497/amavisd-new)
    *:*:*:*::*:587 (2673/master)
    [localhost]10 (2778/dovecot)
    [localhost]43 (2778/dovecot)
    *:*:*:*::*:8080 (2834/apache2)
    *:*:*:*::*:80 (2834/apache2)
    *:*:*:*::*:8081 (2834/apache2)
    *:*:*:*::*:465 (2673/master)
    *:*:*:*::*:6929 (1892/sshd)
    *:*:*:*::*:21 (16334/pure-ftpd)
    *:*:*:*::*:53 (3168/named)




    ##### IPTABLES #####
    Chain INPUT (policy ACCEPT)
    target prot opt source destination
    f2b-pureftpd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 21
    f2b-dovecot-pop3imap tcp -- [anywhere]/0 [anywhere]/0 multiport dports 110,
    995,143,993
    f2b-postfix-sasl tcp -- [anywhere]/0 [anywhere]/0 multiport dports 25
    f2b-sshd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 22
    LOG all -- [anywhere]/0 [anywhere]/0 LOG flags 0 level 7 prefix "BAND
    WIDTH_IN:"
    f2b-pureftpd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 21
    f2b-sshd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 22
    DROP all -- ***.***.***.*** [anywhere]/0
    DROP all -- ***.***.***.*** [anywhere]/0
    ACCEPT all -- [anywhere]/0 [anywhere]/0
    ufw-before-logging-input all -- [anywhere]/0 [anywhere]/0
    ufw-before-input all -- [anywhere]/0 [anywhere]/0
    ufw-after-input all -- [anywhere]/0 [anywhere]/0
    ufw-after-logging-input all -- [anywhere]/0 [anywhere]/0
    ufw-reject-input all -- [anywhere]/0 [anywhere]/0
    ufw-track-input all -- [anywhere]/0 [anywhere]/0
    ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:8080

    Chain FORWARD (policy ACCEPT)
    target prot opt source destination
    LOG all -- [anywhere]/0 [anywhere]/0 LOG flags 0 level 7 prefix "BAND
    WIDTH_OUT:"
    LOG all -- [anywhere]/0 [anywhere]/0 LOG flags 0 level 7 prefix "BAND
    WIDTH_IN:"
    ufw-before-logging-forward all -- [anywhere]/0 [anywhere]/0
    ufw-before-forward all -- [anywhere]/0 [anywhere]/0
    ufw-after-forward all -- [anywhere]/0 [anywhere]/0
    ufw-after-logging-forward all -- [anywhere]/0 [anywhere]/0
    ufw-reject-forward all -- [anywhere]/0 [anywhere]/0
    ufw-track-forward all -- [anywhere]/0 [anywhere]/0

    Chain OUTPUT (policy ACCEPT)
    target prot opt source destination
    LOG all -- [anywhere]/0 [anywhere]/0 LOG flags 0 level 7 prefix "BAND
    WIDTH_OUT:"
    ufw-before-logging-output all -- [anywhere]/0 [anywhere]/0
    ufw-before-output all -- [anywhere]/0 [anywhere]/0
    ufw-after-output all -- [anywhere]/0 [anywhere]/0
    ufw-after-logging-output all -- [anywhere]/0 [anywhere]/0
    ufw-reject-output all -- [anywhere]/0 [anywhere]/0
    ufw-track-output all -- [anywhere]/0 [anywhere]/0

    Chain f2b-dovecot-pop3imap (1 references)
    target prot opt source destination
    RETURN all -- [anywhere]/0 [anywhere]/0

    Chain f2b-postfix-sasl (1 references)
    target prot opt source destination
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    RETURN all -- [anywhere]/0 [anywhere]/0

    Chain f2b-pureftpd (2 references)
    target prot opt source destination
    RETURN all -- [anywhere]/0 [anywhere]/0
    RETURN all -- [anywhere]/0 [anywhere]/0

    Chain f2b-sshd (2 references)
    target prot opt source destination
    REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable
    RETURN all -- [anywhere]/0 [anywhere]/0
    RETURN all -- [anywhere]/0 [anywhere]/0

    Chain ufw-after-forward (1 references)
    target prot opt source destination

    Chain ufw-after-input (1 references)
    target prot opt source destination

    Chain ufw-after-logging-forward (1 references)
    target prot opt source destination

    Chain ufw-after-logging-input (1 references)
    target prot opt source destination

    Chain ufw-after-logging-output (1 references)
    target prot opt source destination

    Chain ufw-after-output (1 references)
    target prot opt source destination

    Chain ufw-before-forward (1 references)
    target prot opt source destination

    Chain ufw-before-input (1 references)
    target prot opt source destination

    Chain ufw-before-logging-forward (1 references)
    target prot opt source destination

    Chain ufw-before-logging-input (1 references)
    target prot opt source destination

    Chain ufw-before-logging-output (1 references)
    target prot opt source destination

    Chain ufw-before-output (1 references)
    target prot opt source destination

    Chain ufw-reject-forward (1 references)
    target prot opt source destination

    Chain ufw-reject-input (1 references)
    target prot opt source destination

    Chain ufw-reject-output (1 references)
    target prot opt source destination

    Chain ufw-track-forward (1 references)
    target prot opt source destination

    Chain ufw-track-input (1 references)
    target prot opt source destination

    Chain ufw-track-output (1 references)
    target prot opt source destination
     
  5. Jay Edy

    Jay Edy New Member

    Email problems

    - Do you use dovecot or courier as imap and pop3 server?

    Yes , i use dovecot as imap , this is working fine.

    -------------------------------------------------------------------------------------------------------------------------------------------

    Problems with Websites or PHP

    - Which webserver software do you use, apache or nginx?
    Apache

    -------------------------------------------------------------------------------------------------------------------------------------------
    DNS Problems
    - Have you waited long enough? Changes in DNS may take up to 24 hours until they propagate to all dns caches
    Yes

    Test Local Dns Server:

    dig @localhost chawiri.com

    root@chawiri:~# dig @localhost chawiri.com

    ; <<>> DiG 9.10.3-P4-Ubuntu <<>> @localhost chawiri.com
    ; (2 servers found)
    ;; global options: +cmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 41407
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 3

    ;; OPT PSEUDOSECTION:
    ; EDNS: version: 0, flags:; udp: 4096
    ;; QUESTION SECTION:
    ;chawiri.com. IN A

    ;; ANSWER SECTION:
    chawiri.com. 3600 IN A 23.111.137.250

    ;; AUTHORITY SECTION:
    chawiri.com. 3600 IN NS ns1.chawiri.com.
    chawiri.com. 3600 IN NS ns2.chawiri.com.

    ;; ADDITIONAL SECTION:
    ns1.chawiri.com. 3600 IN A 23.111.137.250
    ns2.chawiri.com. 3600 IN A 23.111.137.250

    ;; Query time: 0 msec
    ;; SERVER: ::1#53:):1)
    ;; WHEN: Fri Aug 28 21:53:26 EDT 2020
    ;; MSG SIZE rcvd: 124


    -------------------------------------------------------------------------------------------------------------------------------------------

    chawiri.com:8080 returns the following error:

    This site can’t provide a secure connectionchawiri.com sent an invalid response.
    Try running Windows Network Diagnostics.
    ERR_SSL_PROTOCOL_ERROR
     

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