High Spam rate - what could I do?

Discussion in 'ISPConfig 3 Priority Support' started by jpcyrenne, Oct 26, 2016.

  1. jpcyrenne

    jpcyrenne Member HowtoForge Supporter

    Good day,
    For about 1 month now, I have many customers complaining about a high rate of spam in their environment.
    In the past,
    1) I made sure spamassassin is running
    2) I ran the postconf -e command for RBL (http://www.faqforge.com/linux/enhanced-e-mail-spam-protection-in-ispconfig-3/)
    Right now, I ran the sa-update command and they still complain they have alot of spam after 3 days.

    What else can I do? Customers are literally getting mad and sending me hate mail.


  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Take a look at the mail headers of the spam mails that went trough(you can do that in your mail client), you can see which rules got applied there.

    Which spam tag 2 and spam kill level do you use in the spamfilter policy that you have applied to the affected client accounts?

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