How to see the Sites on ISPConfig3

Hi there,
I have upgraded my ISPConfig3 to the current latest version (3.2.7p1).
I can't seem to find the `Sites' menu option. Though on the home page I see a read-only list of Domain/Websites, email addresses etc.
When I try to list Clients (with the hope of navigating from there to Sites), I see no clients, although I know that I have one (client0).
When I read the post `Please read before posting!' in this forum, it mentions under 'Something is not working after updating ISPConfig' that 'Did you let the update script reconfigure your services? If not, run a forced update and let it reconfigure services with...'. I did that allowed reconfiguration of services. But still not seeing any clients to navigate to the sites.
Am I looking at the wrong place?
Thanks.

 

Thank you for your reply.
Yes I am logged in as admin. I have checked the modules enabled. All are enabled. But some are visible in the menu (monitor, client, help tools etc) but some (sites, dns etc) are not visible. In the modules, all the boxes are filled in.
I have logged out. Restarted the firefox browser. Cleared the caches of the browser. Re-logged in. The same issue.
Before the update, I was able to add email addresses etc I am sure because there is an email address that I have added just before the update. It is being displayed in read only section on the home page.
The strange thing is, at least the Clients module is on and should I not be able to see at least the existing client (client0)?
regards.

 

Did you do anything else in addition to that?
To find the usual suspects: https://www.howtoforge.com/community/threads/please-read-before-posting.58408/

 

Thank you for your reply. I had gone through the `Please read before posting!' post and checked things which I thought were relevant for my situation. Namely the 'Something is not working after updating ISPConfig' that 'Did you let the update script reconfigure your services?. I realized that I did not mention my OS & PHP versions.
Debian 10.11
PHP 7.3
PHP CGI 7.3
regards.

 

To add: When I look at the web directories I see the hierarchy /var/www/clients/client0/web... So there is one client...

 

Thank you for your reply.

ls -la /usr/local/ispconfig/interface/web/ result is:

Code:

total 112
drwxr-x--- 19 ispconfig ispconfig 4096 May 12  2021 .
drwxr-x---  9 ispconfig ispconfig 4096 May 12  2021 ..
drwxr-x---  6 ispconfig ispconfig 4096 May 12  2021 admin
-rwxr-x---  1 ispconfig ispconfig 3212 Jan  4 22:46 capp.php
drwxr-x---  6 ispconfig ispconfig 4096 May 12  2021 client
-rwxr-x---  1 ispconfig ispconfig 2970 Jan  4 22:46 content.php
drwxr-x---  7 ispconfig ispconfig 4096 May 12  2021 dashboard
-rwxr-x---  1 ispconfig ispconfig 1901 Jan  4 22:46 datalogstatus.php
drwxr-x---  6 ispconfig ispconfig 4096 May 12  2021 dns
-rwxr-x---  1 ispconfig ispconfig    0 Jan  4 22:46 dummy_login.html
drwxr-x---  6 ispconfig ispconfig 4096 May 12  2021 help
-rwxr-x---  1 ispconfig ispconfig 4533 Jan  4 22:46 index.php
drwxr-x---  6 ispconfig ispconfig 4096 May 12  2021 js
-rwxr-x---  1 ispconfig ispconfig 1649 Jan  4 22:46 keepalive.php
drwxr-x---  4 ispconfig ispconfig 4096 May 12  2021 login
drwxr-x---  6 ispconfig ispconfig 4096 May 12  2021 mail
drwxr-x---  6 ispconfig ispconfig 4096 May 12  2021 mailuser
drwxr-x---  6 ispconfig ispconfig 4096 May 12  2021 monitor
-rwxr-x---  1 ispconfig ispconfig 5177 Jan  4 22:46 nav.php
drwxr-x---  2 ispconfig ispconfig 4096 May 12  2021 remote
-rwxr-x---  1 ispconfig ispconfig   26 Jan  4 22:46 robots.txt
drwxr-x---  7 ispconfig ispconfig 4096 May 12  2021 sites
drwxr-x---  3 ispconfig ispconfig 4096 May 12  2021 strengthmeter
drwxrwx---  2 ispconfig ispconfig 4096 May 12  2021 temp
drwxr-x---  3 ispconfig ispconfig 4096 May 12  2021 themes
drwxr-x---  6 ispconfig ispconfig 4096 May 12  2021 tools
drwxr-x---  6 ispconfig ispconfig 4096 May 12  2021 vm

The home page looks like this:
https://imgur.com/a/ACUFNgO [/IMG]

And the admin settings page:

https://imgur.com/a/BsamKEn [/IMG]

regards.

 

My apologies!
Yes I had checked them too and they look the same!

Code:

//** Server
$conf['app_title'] = ISPC_APP_TITLE;
$conf['app_version'] = ISPC_APP_VERSION;
$conf['app_link'] = 'https://www.ispconfig.org/';
$conf['modules_available'] = 'dashboard,admin,mail,sites,monitor,client,dns,help';
$conf['server_id'] = '1';
$conf['init_scripts'] = '/etc/init.d';

//** Interface
$conf['interface_modules_enabled'] = 'dashboard,mail,sites,dns,tools,help';

regards.

 

And

Code:

 ls -la /usr/local/ispconfig/interface/web/sites/lib/
total 84
drwxr-x--- 3 ispconfig ispconfig  4096 May 12  2021 .
drwxr-x--- 7 ispconfig ispconfig  4096 May 12  2021 ..
-rwxr-x--- 1 ispconfig ispconfig     9 Jan  4 22:46 admin.conf.php
drwxrwx--- 2 ispconfig ispconfig 61440 May 12  2021 lang
-rwxr-x--- 1 ispconfig ispconfig  6518 Jan  4 22:46 module.conf.php
-rwxr-x--- 1 ispconfig ispconfig  1965 Jan  4 22:46 remote.conf.php
root@host:/usr/local/ispconfig/interface/lib#

regards.

 

Thank you for your reply.
I do not recall exactly what my previous version was. I am thinking maybe 3.1. I wonder if I had to upgrade in steps like first to 3.2 and then to the current version. Anyways I have just downloaded the manual and I shall check if I am missing something in general.
regards.

 

Thank you.
regards.

 

Hi there. I wonder if anybody else had this problem meanwhile. I checked the logs could not see anything outstanding. Manual mentiones checking the jobqueue & system log in the troubleshooting part but nothing stuck in the jobqueue. Strangely nothing in the system log from ISPConfig menu option.

 

Looking around, I have realized I have no client info displayed. I have checked the dbispconfig DB. I have seen that the 'client' table did not have any entry in it whereas I am supposed to have one client ('client0'), at least when I look at the file directory hierarchy and the fact that the manual says "You should create at least one client before you go on and create web sites, email accounts, etc. because all these hosting services must have a client that they can be assigned to". Although it continues saying "It is possible to assign services to the admin directly if you dont have any hosting clients", as I said in the file directory I already have a client "client0" (e.g. /var/www/clients/client0/web08).

Is it normal that I do not see client0 under clients tab and as a db row (because it is assumed client or so)? When I create an additional client, it is created as a row and displayed by the UI.

Strange thing is; in dbispconfig the 'cron' table has the cron jobs that I had entered. Likewise the email addresses I had created are in the mail_domain\ mail_user table. I was not able to find out where the 'sites' information is stored. Is it deduced from file structure?

Another thing is, going back to earlier replies, I checked again if the missing 'sites', 'email', 'dns' modules were enabled by going to Sites System > CP Users > {your username}. They were all enabled for the admin user including the modules missing on UI. I thought maybe something is wrong with the UI, thus I have ticked off the all boxes except the 'client' module with the intention of saving and then coming back to tick them on again. But then, after saving, I came back and sure enough the System > CP Users > {your username} menu option is not there anymore because I guess one of the modules I ticked off was the System module.

Then again checking previous replies, I thought probably the UI is driven by /usr/local/ispconfig/interface/lib/config.inc.php 'modules_available' and 'interface_modules_enabled' settings. When I went to that file, to my surprise the whole contents were commented out until 'demo_mode' parameter setting. Thus all module related stuff were disabled. Since in earlier replies I had replied to till's question back in January that they were OK, I wonder if has changed with the version upgrade I did yesterday to 3.2.8p1.

Sorry for so many questions. I appreciate any help. Regards.

 

Is client0 considered a client account at all? Trying creating a proper client account and then create a site using that account.