I can't access stats

Discussion in 'Installation/Configuration' started by nandelbosc, Feb 10, 2009.

  1. nandelbosc

    nandelbosc New Member

    Hi everyone!

    I new to ISPConfig, and I try to be concise... ;)

    I have download and installed ISPConfig on Ubuntu 8.10 from applianceforge.

    I have working around 10 sites, but I have a problem that I can't solve (I search for more than 3 hours)...

    All sites are online since more than 24 hours.
    Some sites have admin users, and others no.

    If I try to access to stats of any site I can't... I get this error...

    403 Error- Forbidden!
    The following error occurred:
    You are not permitted to access the requested URL
    Please contact the Webmaster with any queries. 

    user: 6info
    pass: temp_123

    The login info is valid for the next 48 hours, after I change it ;) The user 6info is administrator.

    here you have the output of /root/ispconfig/php/php /root/ispconfig/scripts/shell/webalizer.php

    36 records (36 ignored) in 0.00 seconds
    Domain: elsboixos.com
    Log Dir: /var/www/web6/log
    We do not check the logsize as Quota is set to unlimited.
    Current Log size: 7917
    Domain: ...
    it's normal all the records be ignored?

    [email protected]:/var/www/web6/web# ls -al stats/
    total 24
    drwxr-xr-x  2 6info web6  4096 2009-02-10 04:00 .
    drwxrwxr-x 13 6info web6  4096 2009-02-10 04:00 ..
    -rw-r--r--  1 6info web6 12288 2009-02-10 04:00 dns_cache.db
    -rw-rw-r--  1 6info web6   124 2009-02-10 19:09 .htaccess
    where is index.html file?

    I hope you can help me!

    Thank's a lot!
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    There have not been any requests to web6 yet. You will have to wait 24 hours after the first requests have been recorded. running the webalizer script manually does not chnage anything, so dont do it!
  3. nandelbosc

    nandelbosc New Member

    Thank's till,

    I was misunderstood ... I thought running webalizer script manually the statistics was updated!

    thanks and congratulations for this great work!

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