Imap Login failed

Hi folks,

having used ISPConfig 2 for quite some time, I have now set up my first server with ISPConfig 3. Quite some new things to learn, but it looks great, so far.

However, I am running into problems when trying to do an IMAP connection with Thunderbird to a newly created mailbox. While Thunderbird simply says that the connection failed, I have the following entries in the mail.info logfile:

Code:

Jan 19 20:37:24 matrux imapd-ssl: Connection, ip=[::ffff:91.49.229.157]
Jan 19 20:37:26 matrux imapd-ssl: LOGIN FAILED, method=PLAIN, ip=[::ffff:91.49.229.157]
Jan 19 20:37:31 matrux imapd-ssl: LOGIN FAILED, user=abcdefg, ip=[::ffff:91.49.229.157]
Jan 19 20:37:55 matrux imapd-ssl: Disconnected, ip=[::ffff:91.49.229.157], time=31, starttls=1

This doesn't say too much. But is there any place where I can dig deeper into what happened?

Any help is greatly appreciated!

Best regards,
Tom

 

Hi Till,

thanks for replying so quickly.

* I am running the server on Debian 4.0 - 2.6.9-023stab051.3-smp, a vserver.
* I used the text-based install guide on http://ispconfig.org/docs/INSTALL_DEBIAN_4.0.txt
* I installed on 6th of January 2010 from svn.
* There was no old ispconfig on the system - it was a completely blank Debian installation.

Best regards,
Tom

 

Ok, i'll try the stable version.

Can you give me a pointer to an "complete uninstall guide" for ISPconfig 3?

 

Hi Till,

well, now I uninstalled ISPconfig 3, deleted the ispconfig user in the DB and reinstalled the whole thing from the newest tar.gz file.

Unfortunately I get the same error as before. Thunderbird cannot login via imap to the users mailbox.

Errors in mail.info are the same as in my first posting.

So, what might be wrong?!

Tom

 

Aaaargh!!!! Why didn't anybody tell me??? ;-)))

Well, it worked! Of course, it worked!

This brings me to the point where I would like to ask for pointers to documentation of ISPConfig 3. There is so much material about ISPConfig 2, but I have a hard time to find information on Version 3. No users manual, no introduction... or did I miss out on something? Where could I have read about the user-issue?

Anyway, thanks for your help. I really appreciate this.

 

;-) at lease I did not miss out on that one!

So, I have to ask you even more stuff... sorry, about that.

1. It looks like you defined three Webserver-Ports. Port 80 for the standard user websites. Port 8080 for ispconfig admin interface. And port 8081 for apps - whatever that means. Well, I tried to use phpmyadmin via the apps-port by setting a softlink in /var/www/apps - that didn't work, because I obviously don't have permissions to access the index.php. So firstly, is the 8081-server meant for things like this? And secondly, what did I do wrong?

2. When apache is (re-)started I get the following error messages:

Code:

root@matrux:# /etc/init.d/apache2 restart
Forcing reload of web server (apache2)...[Wed Jan 20 12:01:55 2010] [error] VirtualHost *:80 -- mixing * ports and non-* ports with a NameVirtualHost address is not supported, proceeding with undefined results
[Wed Jan 20 12:01:55 2010] [error] VirtualHost _default_:8081 -- mixing * ports and non-* ports with a NameVirtualHost address is not supported, proceeding with undefined results
[Wed Jan 20 12:01:55 2010] [warn] NameVirtualHost *:8081 has no VirtualHosts
 waiting [Wed Jan 20 12:01:57 2010] [error] VirtualHost *:80 -- mixing * ports and non-* ports with a NameVirtualHost address is not supported, proceeding with undefined results
[Wed Jan 20 12:01:57 2010] [error] VirtualHost _default_:8081 -- mixing * ports and non-* ports with a NameVirtualHost address is not supported, proceeding with undefined results
[Wed Jan 20 12:01:57 2010] [warn] NameVirtualHost *:8081 has no VirtualHosts

When I edit the default file in the sites-available directory by changing NameVirtualHost * to NameVirtualHost *:80, the first error is gone, but I can't access the ISPConfig admin interface anymore, because I get re-routed to the apache "It works!" message. So, what's wrong here?

Thanks again for your help!

Greetz,
Tom

 

Ok, so I deleted the apps.vhost file and the link in sites-enabled. Correct?

The 8081 errors are gone now, but the port 80 errors are still there:

Code:

Forcing reload of web server (apache2)...[Wed Jan 20 12:36:13 2010] [error] VirtualHost *:80 -- mixing * ports and non-* ports with a NameVirtualHost address is not supported, proceeding with undefined results
 waiting [Wed Jan 20 12:36:15 2010] [error] VirtualHost *:80 -- mixing * ports and non-* ports with a NameVirtualHost address is not supported, proceeding with undefined results

Oh, and it doesn't solve my problem on how to link in with phpmyadmin.


Another issue: After some configuration I logged off from the admin console, tried to login again and get an error "Username or Password wrong." However, the admin user is still in the sys_user table (with whatever password - after all its encrypted..). What strange kind of error is that?


Once again thank you so much for your patience and great help!!!

Tom