install fails - suse 10.2 (32-bit)

Discussion in 'Installation/Configuration' started by wharfratjoe, Mar 13, 2007.

  1. wharfratjoe

    wharfratjoe New Member

    First off that you for the great site and awesome tutorials!

    Here is what I have done.

    1. Followed the The Perfect Setup - OpenSuSE 10.2 (32-bit) - http://www.howtoforge.com/perfect_setup_opensuse_10.2 install tutorial completely (with no problems)

    2. I go to install ISPConfig and it fails right away

    ISPConfig logs:
    Sun Mar 11 23:25:43 PDT 2007 - [ISPConfig] - installation mode: expert
    Sun Mar 11 23:25:43 PDT 2007 - [ISPConfig] - ERROR: Your system configuration is not compatible with ISPConfig! The installation routine stops here!
    Mon Mar 12 19:05:08 PDT 2007 - [ISPConfig] - installation directory: /tmp/install_ispconfig
    Mon Mar 12 19:05:08 PDT 2007 - [ISPConfig] - operating system: SuSE 10.2
    Mon Mar 12 19:05:12 PDT 2007 - [ISPConfig] - Neuinstallation eines ISPConfig-Systems. / Installation of a new ISPConfig system. / Installation d'ISPConfig sur un nouveau système.
    Mon Mar 12 19:05:15 PDT 2007 - [ISPConfig] - selected language: en
    Mon Mar 12 19:05:17 PDT 2007 - [ISPConfig] - installation note accepted
    Mon Mar 12 19:05:19 PDT 2007 - [ISPConfig] - licence accepted
    Mon Mar 12 19:05:21 PDT 2007 - [ISPConfig] - installation mode: expert
    Mon Mar 12 19:05:21 PDT 2007 - [ISPConfig] - ERROR: Your system configuration is not compatible with ISPConfig! The installation routine stops here!


    ISPConfig error during install:

    ########## MAIL SERVER ##########

    Checking for MTA...
    ls: cannot access mod/mail/: No such file or directory
    ERROR: Your system configuration is not compatible with ISPConfig! The installation routine stops here!
    suse-server:/tmp/install_ispconfig #

    3. should I or do I need to change something within the postfix config(s)?

    Here are some specs on the install:

    It is within a vm (should not be in an issue)

    suse-server:/tmp/install_ispconfig # df -h
    Filesystem Size Used Avail Use% Mounted on
    /dev/sda3 6.8G 1.6G 4.9G 25% /
    udev 253M 88K 252M 1% /dev
    /dev/sda1 99M 14M 80M 15% /boot

    top - 19:12:44 up 22:29, 1 user, load average: 0.52, 0.24, 0.09
    Tasks: 87 total, 1 running, 86 sleeping, 0 stopped, 0 zombie
    Cpu(s): 0.0%us, 0.3%sy, 0.0%ni, 96.7%id, 3.0%wa, 0.0%hi, 0.0%si, 0.0%st
    Mem: 516216k total, 397128k used, 119088k free, 33156k buffers
    Swap: 1052248k total, 40k used, 1052208k free, 304012k cached


    suse-server:/var/log # telnet 172.16.0.26 25
    Trying 172.16.0.26...
    Connected to 172.16.0.26.
    Escape character is '^]'.
    220 suse-server ESMTP Postfix

    I also checked the mail logs and I saw nothing out of the ordinary, if needed I can provided.

    Thanks!
     
    Last edited: Mar 13, 2007
  2. wharfratjoe

    wharfratjoe New Member

    i am reinstalling now, just in case I foobar'd something :D
     
  3. till

    till Super Moderator Staff Member ISPConfig Developer

    Have you run the installer as root user and not with sudo? Did you use the SuSE postfix package? Do you have enough space on your harddisk?
     
  4. wharfratjoe

    wharfratjoe New Member

    I reinstalled suse 10.2 32bit version and then i had no problems installing ispconfig. Knowing me I may have missed a step in the "perfect" setup due to lack of sleep. Its all good now (well for the moment that is) :)
     
  5. wharfratjoe

    wharfratjoe New Member

    ok, i reinstalled suse on a different box (not a vm) that i want to use for a production box. I double checked my install (well i used a network install over the net this time) for the perfect suse 10.2 32 bit install and the same error happened.

    I noticed when I run SuSEconfig i do receive the following worning:

    Executing /sbin/conf.d/SuSEconfig.postfix...
    *** WARNING ***
    Found /etc/postfix/master.cf.SuSEconfig, exiting...
    *** WARNING ***

    I moved both master.cf.SuSEconfig and main.cf.SuSEconfig to another directory and and the error still happens:


    ########## MAIL SERVER ##########

    Checking for MTA...
    ls: cannot access mod/mail/: No such file or directory
    ERROR: Your system configuration is not compatible with ISPConfig! The installation routine stops here!

    If I run SuSEconfig the following happens:

    cp:/tmp/install_ispconfig # SuSEconfig
    Starting SuSEconfig, the SuSE Configuration Tool...
    Running in full featured mode.
    Reading /etc/sysconfig and updating the system...
    Executing /sbin/conf.d/SuSEconfig.groff...
    Executing /sbin/conf.d/SuSEconfig.gtk2...
    Executing /sbin/conf.d/SuSEconfig.perl...
    Executing /sbin/conf.d/SuSEconfig.permissions...
    Executing /sbin/conf.d/SuSEconfig.postfix...

    ATTENTION: You have modified /etc/postfix/master.cf. Leaving it untouched...
    You can find my version in /etc/postfix/master.cf.SuSEconfig...

    Setting up postfix local as MDA...
    Setting SPAM protection to "off"...

    ATTENTION: You have modified /etc/postfix/main.cf. Leaving it untouched...
    You can find my version in /etc/postfix/main.cf.SuSEconfig...

    Executing /sbin/conf.d/SuSEconfig.scpm...
    Finished.

    ==========================================================

    I am running the installer for ISPConfig as root user.

    How do know I am using the SuSE postfix package and if so how do I change this if I need to?

    Thanks!
     
  6. wharfratjoe

    wharfratjoe New Member

    ok, i reinstalled suse on a different box (not a vm) that i want to use for a production box. I double checked my install (well i used a network install over the net this time) for the perfect suse 10.2 32 bit install and the same error happened.

    I noticed when I run SuSEconfig i do receive the following worning:

    Executing /sbin/conf.d/SuSEconfig.postfix...
    *** WARNING ***
    Found /etc/postfix/master.cf.SuSEconfig, exiting...
    *** WARNING ***

    I moved both master.cf.SuSEconfig and main.cf.SuSEconfig to another directory and and the error still happens:


    ########## MAIL SERVER ##########

    Checking for MTA...
    ls: cannot access mod/mail/: No such file or directory
    ERROR: Your system configuration is not compatible with ISPConfig! The installation routine stops here!

    If I run SuSEconfig the following happens:

    cp:/tmp/install_ispconfig # SuSEconfig
    Starting SuSEconfig, the SuSE Configuration Tool...
    Running in full featured mode.
    Reading /etc/sysconfig and updating the system...
    Executing /sbin/conf.d/SuSEconfig.groff...
    Executing /sbin/conf.d/SuSEconfig.gtk2...
    Executing /sbin/conf.d/SuSEconfig.perl...
    Executing /sbin/conf.d/SuSEconfig.permissions...
    Executing /sbin/conf.d/SuSEconfig.postfix...

    ATTENTION: You have modified /etc/postfix/master.cf. Leaving it untouched...
    You can find my version in /etc/postfix/master.cf.SuSEconfig...

    Setting up postfix local as MDA...
    Setting SPAM protection to "off"...

    ATTENTION: You have modified /etc/postfix/main.cf. Leaving it untouched...
    You can find my version in /etc/postfix/main.cf.SuSEconfig...

    Executing /sbin/conf.d/SuSEconfig.scpm...
    Finished.

    ==========================================================

    Mem: 1166064k total, 321452k used, 844612k free

    /dev/cciss/c0d0p3 65G 1.6G 60G 3% /
    udev 570M 84K 570M 1% /dev
    /dev/cciss/c0d0p1 99M 14M 81M 15% /boot

    (RAID 1 configuration using a Compaq 532 Array Controller)


    I am running the installer for ISPConfig as root user.

    How do know I am using the SuSE postfix package and if so how do I change this if I need to?

    Thanks!
     
  7. falko

    falko Super Moderator Howtoforge Staff

    This is the normal behaviour on SuSE, nothing to worry about.

    Run
    Code:
    yast
    and search for the package postfix. It will tell you then if it is installed or not.
     
  8. wharfratjoe

    wharfratjoe New Member

    weird thing is postfix is installed. I can telnet to the local box and i can reload the config, stop and start the postfix service as well.

    I have the same issue when I installed debian last night (when you install postfix in debian it removes exim automatically when using apt-get) and went to run the ispconfig install (debian is installed on that box now, i can reinstall suse tonight or tomorrow again and re test this).
     
    Last edited: Mar 19, 2007
  9. falko

    falko Super Moderator Howtoforge Staff

    What's the output of
    Code:
    netstat -tap
    ?
     
  10. wharfratjoe

    wharfratjoe New Member

    I renstalled suse 10.2 (32bit)and the ispconfig install worked this time (go figure) :)
     

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