ISPConfig 3.1.1p1 - Clients can't download backups

Discussion in 'Installation/Configuration' started by knjigor, Nov 21, 2016.

  1. knjigor

    knjigor New Member

    Hi all,
    We are using ISPConfig for couple of years now (before hardware crash we have been using 2.x, and now we are in 3.1.1p1), and we have a really big problem, our clients can't download any backup that is created on website level (/var/www/clients/clientx/webxx/backup/), all files are created with permission 600 but with owner root within client group, this way no one can download backups. Is there any way to fix this, we didn't have this problem on 2.x version.
    This problem is identical on 4 virtual machines that we are running, all of them are on ubuntu server 14.04 that is installed following
    The Perfect Server - Ubuntu 14.04 (Apache2, PHP, MySQL, PureFTPD, BIND, Dovecot, ISPConfig 3) guid.
  2. Liquid Pixels GmbH

    Liquid Pixels GmbH New Member

    Same Problem here. Seems like the last update
  3. Jesse Norell

    Jesse Norell Well-Known Member Staff Member Howtoforge Staff

    I don't know why it'd be doing that, but as a data point, I have 3.1.1p1 and the setting 'Backup all files in web directory as root user' set, and backups are mode 600 owned by the correct web#:client# when Downloaded to the /backups/ directory.

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