ISPconfig 3.2 does not create client folders

Hi,

I installed ISPconfig 3.2 on Ubuntu 20.04 on an aws ec2 instance with the db running on RDS. So far the setup seems to work, but when I create new clients, the client folder /var/www/clients/clientX is not created. I can't find anything in the log-files, that could help me find out the reason. Do you have an idea, what might be the reason?

thanks,
Stefan

 

Thats what I do. Create a client, add a website for that client. Here is the log:

Code:

Nov 24 05:25:01 ip-172-31-2-244 CRON[152724]: (root) CMD (/usr/local/ispconfig/server/cron.sh 2>&1 | while read line; do echo `/bin/date` "$line" >> /var/log/ispconfig/cron.log; done)
Nov 24 05:25:01 ip-172-31-2-244 CRON[152723]: (getmail) CMD (/usr/local/bin/run-getmail.sh > /dev/null 2>> /dev/null)
Nov 24 05:25:01 ip-172-31-2-244 CRON[152729]: (root) CMD (/usr/local/ispconfig/server/server.sh 2>&1 | while read line; do echo `/bin/date` "$line" >> /var/log/ispconfig/cron.log; done)
Nov 24 05:25:01 ip-172-31-2-244 systemd[1]: Stopping The Apache HTTP Server...
Nov 24 05:25:02 ip-172-31-2-244 apachectl[152860]: AH00548: NameVirtualHost has no effect and will be removed in the next release /etc/apache2/sites-enabled/000-ispconfig.vhost:7
Nov 24 05:25:02 ip-172-31-2-244 apachectl[152860]: AH00112: Warning: DocumentRoot [/var/www/asdf.digso.at/web] does not exist
Nov 24 05:25:02 ip-172-31-2-244 apachectl[152860]: AH00526: Syntax error on line 93 of /etc/apache2/sites-enabled/100-asdf.digso.at.vhost:
Nov 24 05:25:02 ip-172-31-2-244 apachectl[152860]: Wrapper /var/www/php-fcgi-scripts/web5/.php-fcgi-starter cannot be accessed: (2)No such file or directory
Nov 24 05:25:02 ip-172-31-2-244 apachectl[152856]: Action 'stop' failed.
Nov 24 05:25:02 ip-172-31-2-244 apachectl[152856]: The Apache error log may have more information.
Nov 24 05:25:02 ip-172-31-2-244 systemd[1]: apache2.service: Control process exited, code=exited, status=1/FAILURE
Nov 24 05:25:02 ip-172-31-2-244 systemd[1]: apache2.service: Failed with result 'exit-code'.
Nov 24 05:25:02 ip-172-31-2-244 systemd[1]: Stopped The Apache HTTP Server.
Nov 24 05:25:02 ip-172-31-2-244 systemd[1]: Starting The Apache HTTP Server...
Nov 24 05:25:02 ip-172-31-2-244 apachectl[152889]: AH00548: NameVirtualHost has no effect and will be removed in the next release /etc/apache2/sites-enabled/000-ispconfig.vhost:7
Nov 24 05:25:02 ip-172-31-2-244 apachectl[152889]: AH00112: Warning: DocumentRoot [/var/www/asdf.digso.at/web] does not exist
Nov 24 05:25:02 ip-172-31-2-244 apachectl[152889]: AH00526: Syntax error on line 93 of /etc/apache2/sites-enabled/100-asdf.digso.at.vhost:
Nov 24 05:25:02 ip-172-31-2-244 apachectl[152889]: Wrapper /var/www/php-fcgi-scripts/web5/.php-fcgi-starter cannot be accessed: (2)No such file or directory
Nov 24 05:25:02 ip-172-31-2-244 apachectl[152876]: Action 'start' failed.
Nov 24 05:25:02 ip-172-31-2-244 apachectl[152876]: The Apache error log may have more information.
Nov 24 05:25:02 ip-172-31-2-244 systemd[1]: apache2.service: Control process exited, code=exited, status=1/FAILURE
Nov 24 05:25:02 ip-172-31-2-244 systemd[1]: apache2.service: Failed with result 'exit-code'.
Nov 24 05:25:02 ip-172-31-2-244 systemd[1]: Failed to start The Apache HTTP Server.

and the apache error log:

Code:

[Tue Nov 24 05:25:02.752817 2020] [mpm_prefork:notice] [pid 16679] AH00169: caught SIGTERM, shutting down
[Tue Nov 24 05:25:09.965347 2020] [ssl:warn] [pid 544903] AH01909: ip-172-31-17-231.eu-central-1.compute.internal:8080:0 server certificate does NOT include an ID which matches the server name
[Tue Nov 24 05:25:09.965996 2020] [ssl:warn] [pid 544903] AH01909: ip-172-31-17-231.eu-central-1.compute.internal:8081:0 server certificate does NOT include an ID which matches the server name
[Tue Nov 24 05:25:09.966197 2020] [suexec:notice] [pid 544903] AH01232: suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
[Tue Nov 24 05:25:10.045481 2020] [ssl:warn] [pid 544907] AH01909: ip-172-31-17-231.eu-central-1.compute.internal:8080:0 server certificate does NOT include an ID which matches the server name
[Tue Nov 24 05:25:10.046117 2020] [ssl:warn] [pid 544907] AH01909: ip-172-31-17-231.eu-central-1.compute.internal:8081:0 server certificate does NOT include an ID which matches the server name
[Tue Nov 24 05:25:10.050617 2020] [:error] [pid 544907] python_init: Python version mismatch, expected '2.7.17', found '2.7.18'.
[Tue Nov 24 05:25:10.053242 2020] [:error] [pid 544907] python_init: Python executable found ''.
[Tue Nov 24 05:25:10.053262 2020] [:error] [pid 544907] python_init: Python path being used '/lib/python2.7:/lib/python2.7/plat-x86_64-linux-gnu:/lib/python2.7/lib-tk:/lib/python2.7/lib-old:/lib/python2.7
/lib-dynload'.
[Tue Nov 24 05:25:10.053288 2020] [:notice] [pid 544907] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threads.
[Tue Nov 24 05:25:10.053294 2020] [:notice] [pid 544907] mod_python: using mutex_directory /tmp
[Tue Nov 24 05:25:10.111126 2020] [mpm_prefork:notice] [pid 544907] AH00163: Apache/2.4.46 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/1.1.1g mod_python/3.3.1 Python/2.7.18 configured -- resuming normal operations
[Tue Nov 24 05:25:10.111157 2020] [core:notice] [pid 544907] AH00094: Command line: '/usr/sbin/apache2'
[Tue Nov 24 05:25:10.431181 2020] [mpm_prefork:notice] [pid 544907] AH00169: caught SIGTERM, shutting down
[Tue Nov 24 05:25:17.626621 2020] [ssl:warn] [pid 545071] AH01909: ip-172-31-17-231.eu-central-1.compute.internal:8080:0 server certificate does NOT include an ID which matches the server name
[Tue Nov 24 05:25:17.627257 2020] [ssl:warn] [pid 545071] AH01909: ip-172-31-17-231.eu-central-1.compute.internal:8081:0 server certificate does NOT include an ID which matches the server name
[Tue Nov 24 05:25:17.627446 2020] [suexec:notice] [pid 545071] AH01232: suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)
[Tue Nov 24 05:25:17.728538 2020] [ssl:warn] [pid 545074] AH01909: ip-172-31-17-231.eu-central-1.compute.internal:8080:0 server certificate does NOT include an ID which matches the server name
[Tue Nov 24 05:25:17.728935 2020] [ssl:warn] [pid 545074] AH01909: ip-172-31-17-231.eu-central-1.compute.internal:8081:0 server certificate does NOT include an ID which matches the server name
[Tue Nov 24 05:25:17.729103 2020] [:error] [pid 545074] python_init: Python version mismatch, expected '2.7.17', found '2.7.18'.
[Tue Nov 24 05:25:17.729207 2020] [:error] [pid 545074] python_init: Python executable found ''.
[Tue Nov 24 05:25:17.729215 2020] [:error] [pid 545074] python_init: Python path being used '/lib/python2.7:/lib/python2.7/plat-x86_64-linux-gnu:/lib/python2.7/lib-tk:/lib/python2.7/lib-old:/lib/python2.7
/lib-dynload'.
[Tue Nov 24 05:25:17.729232 2020] [:notice] [pid 545074] mod_python: Creating 8 session mutexes based on 150 max processes and 0 max threads.
[Tue Nov 24 05:25:17.729237 2020] [:notice] [pid 545074] mod_python: using mutex_directory /tmp
[Tue Nov 24 05:25:17.746043 2020] [mpm_prefork:notice] [pid 545074] AH00163: Apache/2.4.46 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/1.1.1g mod_python/3.3.1 Python/2.7.18 configured -- resuming normal operations
[Tue Nov 24 05:25:17.746075 2020] [core:notice] [pid 545074] AH00094: Command line: '/usr/sbin/apache2'

cron log:

Code:

Tue Nov 24 05:25:01 UTC 2020 chroot: failed to run command ‘groupadd’: No such file or directory
Tue Nov 24 05:25:01 UTC 2020 chroot: failed to run command ‘useradd’: No such file or directory
Tue Nov 24 05:25:01 UTC 2020 mount: /var/www/clients/client8/web5/log: mount point does not exist.
Tue Nov 24 05:25:01 UTC 2020 ln: failed to create symbolic link '/var/www/clients/client8/asdf.digso.at': No such file or directory
Tue Nov 24 05:25:01 UTC 2020 cp: target '/var/www/clients/client8/web5/web/error/' is not a directory
Tue Nov 24 05:25:01 UTC 2020 chmod: cannot access '/var/www/clients/client8/web5/web/error/': No such file or directory
Tue Nov 24 05:25:01 UTC 2020 cp: cannot create regular file '/var/www/clients/client8/web5/web/index.html': No such file or directory
Tue Nov 24 05:25:01 UTC 2020 cp: cannot create regular file '/var/www/clients/client8/web5/web/': No such file or directory
Tue Nov 24 05:25:01 UTC 2020 cp: cannot create regular file '/var/www/clients/client8/web5/web/': No such file or directory
Tue Nov 24 05:25:01 UTC 2020 chmod: cannot access '/var/www/clients/client8/web5/web/': No such file or directory
Tue Nov 24 05:25:01 UTC 2020 df: /var/www/clients/client8/web5: No such file or directory
Tue Nov 24 05:25:01 UTC 2020 chown: cannot access '/var/www/clients/client8/web5/web': No such file or directory
Tue Nov 24 05:25:01 UTC 2020 chown: cannot access '/var/www/clients/client8/web5/web': No such file or directory
Tue Nov 24 05:25:01 UTC 2020 chroot: failed to run command ‘usermod --groups sshusers ? 2>/dev/null’: No such file or directory
Tue Nov 24 05:25:01 UTC 2020 PHP Warning:  mkdir(): No such file or directory in /usr/local/ispconfig/server/plugins-available/apache2_plugin.inc.php on line 3079
Tue Nov 24 05:25:01 UTC 2020 PHP Warning:  copy(/var/www/clients/client8/web5/web/stats/index.php): failed to open stream: No such file or directory in /usr/local/ispconfig/server/lib/classes/system.inc.php on line 934
Tue Nov 24 05:25:09 UTC 2020 mount: /var/www/clients/client8/web5/log: mount point does not exist.
Tue Nov 24 05:25:09 UTC 2020 ln: failed to create symbolic link '/var/www/clients/client8/asdf.digso.at': No such file or directory
Tue Nov 24 05:25:09 UTC 2020 df: /var/www/clients/client8/web5: No such file or directory
Tue Nov 24 05:25:09 UTC 2020 PHP Warning:  mkdir(): No such file or directory in /usr/local/ispconfig/server/plugins-available/apache2_plugin.inc.php on line 3079
Tue Nov 24 05:25:09 UTC 2020 PHP Warning:  copy(/var/www/clients/client8/web5/web/stats/index.php): failed to open stream: No such file or directory in /usr/local/ispconfig/server/lib/classes/system.inc.php on line 934

Does that help?
Thanks, Stefan

 

Hi Till,
thanks for your help. I did that already yesterday evening, but obviously was to tired to get the hint...

Code:

24.11.2020-09:57 - DEBUG - Action aborted, target is a symlink: /var/www/clients/client9/web7

The reason was, I was symlinking /var/www to a directory on a different drive. Now with mounting the share directly to /var/www the folders are created.
What is the reason, why symlinking is not allowed here?

thx, Stefan