ISPConfig 3 Email forwards fail

Discussion in 'Installation/Configuration' started by cslink23, Jun 19, 2017.

  1. cslink23

    cslink23 New Member

    I installed ISPConfig 3 on a server and set up users. I also setup forwards.
    I can send email to a forward_address from an outside email address like comcast dot net. These are received by the destination addresses.
    But, if I send an email to the same forward from an account which is defined on the system, nothing seems to happen. At least no mail is received.
    There are two things I'm wondering about:
    1. Sending from a user which is also listed in the destination addresses (this worked on previous ISPconfig).
    2. I'm sending these from within chrome browser using gmail. These "send as" accounts are setup to use plain ports 25 and 110.
    Any thoughts on what is stopping my email from getting to destination addresses?

    Thanks!
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Take a look in the mail.log file of the system to see what happens.
     
  3. cslink23

    cslink23 New Member

    In the image below, you'll see the sender (link2) and the recipient (mcginnis) which is a forward setup in ISPConfig. The forward contains two email addresses, both are mailboxes on the system.

    As a reminder, I can send to this forward_address from
    1. An outside address like comcast.net using their online "client"
    2. An inside (same domain) address when I use Thunderbird.

    But, when I use the Gmail "client" from within chrome, the email doesn't go through and there are no messages.
    Here's what I see from the maillog on the server.
    [​IMG]
    Hmm - does that image show up after posting??
     
  4. cslink23

    cslink23 New Member

    Doesn't look like the image loaded. Well, I'll try to post the log (edited a bit) here
    That didn't work either. The forum sees too many links in there.
    Suggestions?


     
  5. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    pastebin
     
  6. cslink23

    cslink23 New Member

    Thanks, @Jesse Norell for the suggestion. Unfortunately, I don't have the credentials on this forum to post a link.
    But on flickr under photos / 155883570 at N03 / shares / P7z09 you could see an image of my log.
     
  7. cslink23

    cslink23 New Member

    Jun 20 16:12:49 mail postfix/smtpd[29058]: connect from mail-qk0-f169.google.com[209.85.220.169]
    Jun 20 16:12:49 mail postfix/smtpd[29058]: NOQUEUE: filter: RCPT from mail-qk0-f169.google.com[209.85.220.169]:
    <[email protected]>: Sender address triggers FILTER amavis:[127.0.0.1]:10026;
    from=<[email protected]> to=<[email protected]> proto=ESMTP helo=<mail-qk0-f169.google.com>
    Jun 20 16:12:49 mail postfix/smtpd[29058]: ECB061800434E: client=mail-qk0-f169.google.com[209.85.220.169],
    sasl_method=PLAIN, sasl_username=[email protected]
    Jun 20 16:12:50 mail postfix/cleanup[29592]: ECB061800434E: message-id=<CAHYPpbeNSkyDg5jhU5+-8GGgqzg1O4q9BizcjzQa34=[email protected]>
    Jun 20 16:12:50 mail postfix/qmgr[2753]: ECB061800434E: from=<[email protected]>, size=2545, nrcpt=1 (queue active)
    Jun 20 16:12:50 mail postfix/smtpd[29058]: disconnect from mail-qk0-f169.google.com[209.85.220.169]
    Jun 20 16:12:51 mail postfix/smtpd[29966]: connect from localhost[127.0.0.1]
    Jun 20 16:12:51 mail postfix/smtpd[29966]: 3DE9C1804D07F: client=localhost[127.0.0.1]
    Jun 20 16:12:51 mail postfix/cleanup[29592]:
    3DE9C1804D07F: message-id=<CAHYPpbeNSkyDg5jhU5+-8GGgqzg1O4q9BizcjzQa34=[email protected]>
    Jun 20 16:12:51 mail postfix/qmgr[2753]: 3DE9C1804D07F: from=<[email protected]>, size=3013, nrcpt=2 (queue active)
    Jun 20 16:12:51 mail postfix/smtpd[29966]: disconnect from localhost[127.0.0.1]
    Jun 20 16:12:51 mail amavis[29600]: (29600-03) Passed CLEAN {RelayedOutbound}, ORIGINATING LOCAL
    [209.85.220.169]:35966 [209.85.220.169] <[email protected]> -> <[email protected]>,
    Queue-ID: ECB061800434E, Message-ID: <CAHYPpbeNSkyDg5jhU5+-8GGgqzg1O4q9BizcjzQa34=[email protected]>,
    mail_id: Ml1swo5JV9g5, Hits: -2.899, size: 2545, queued_as: 3DE9C1804D07F, 1176 ms
    Jun 20 16:12:51 mail postfix/smtp[29593]: ECB061800434E: to=<[email protected]>, relay=127.0.0.1[127.0.0.1]:10026,
    delay=1.3, delays=0.15/0/0/1.2, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10027):
    250 2.0.0 Ok: queued as 3DE9C1804D07F)
    Jun 20 16:12:51 mail postfix/qmgr[2753]: ECB061800434E: removed
    Jun 20 16:12:51 mail dovecot: lda([email protected]): sieve: msgid=<CAHYPpbeNSkyDg5jhU5+-8GGgqzg1O4q9BizcjzQa34=[email protected]>: stored mail into mailbox 'INBOX'
    Jun 20 16:12:51 mail postfix/pipe[29746]: 3DE9C1804D07F: to=<[email protected]>, orig_to=<[email protected]>, relay=dovecot, delay=0.15, delays=0.03/0/0/0.11, dsn=2.0.0, status=sent (delivered via dovecot service)
    Jun 20 16:12:51 mail dovecot: lda([email protected]):
    sieve: msgid=<CAHYPpbeNSkyDg5jhU5+-8GGgqzg1O4q9BizcjzQa34=[email protected]>: stored mail into mailbox 'INBOX'
    Jun 20 16:12:51 mail postfix/pipe[29744]: 3DE9C1804D07F: to=<[email protected]>, orig_to=<[email protected]>,
    relay=dovecot, delay=0.15, delays=0.03/0/0/0.12, dsn=2.0.0, status=sent (delivered via dovecot service)
    Jun 20 16:12:51 mail postfix/qmgr[2753]: 3DE9C1804D07F: removed
    Jun 20 16:13:06 mail dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN, rip=209.85.220.164,
    lip=12.34.56.197, mpid=30012, session=<rKIx4WlSXwDRVdyk>
    Jun 20 16:13:07 mail dovecot: pop3([email protected]): Disconnected: Logged out top=0/0, retr=2/12589, del=2/12, size=479174
    Jun 20 16:13:10 mail dovecot: pop3-login: Login: user=<[email protected]>, method=PLAIN,
    rip=209.85.220.135, lip=12.34.56.197, mpid=30016, session=<k/Ft4WlS5gDRVdyH>
     
  8. cslink23

    cslink23 New Member

    I hope someone is still reading! I have a little more information that may help.
    I'm now wondering if this is a problem with gmail BUT, this worked last week on my previous server. Just stopped working when I converted to the new mail server (both used IPSConfig)

    I think the forward configuration is correct because I can get it to deliver mail when using forwards.

    Sending from Thunderbird desktop version
    From mailaccount_user to Forward (contains sender) = Works
    From mailaccount_user to Forward (contains sender) = Works

    Sending from Comcast.net (via chrome)
    From comcast.net to mailaccount_user = WORKS
    From comcast.net to forward = WORKS

    And, here's the problem area!
    Sending from gmail client (via chrome)

    From gmail_user to mailaccount_user = WORKS
    From gmail user to forward containing mailaccount_user) = NO
    From gmail_user to forward NOT containing user) = WORKS (read in TB)
    From cs_user to forward containing mailaccount_user) = NO
    From cs_user to forward NOT containing user) = WORKS (read in TB)
     

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