ispconfig does not resopnd on new server after migration

Hello,
I have migrated to a new server and ispconfig does not respond. https://newserver:8080
but phpmyadmin works https://newserver:8080/phpmyadmin

Where should I look ?
I have changed the IP address in the dbispconfig db

thanks

 

I migrated using the official Migration tool. and there were problems migrating the DBs. So I exported and imported manually on the new server.
But ispconfig is not working. Maybe a php problem ?

Or can I re-install ispconfig on the new server ? how ?

 

THe update shows also an error :
Shall the script create a ISPConfig backup in /var/backup/ now? (yes,no) [yes]:
Creating backup of "/usr/local/ispconfig" directory...
Creating backup of "/etc" directory...
Creating backup of "/root/.acme.sh" directory...
Creating backup of "/etc/letsencrypt" directory...
PHP Fatal error: Uncaught mysqli_sql_exception: Access denied for user 'root'@'localhost' (using password: YES) in /tmp/update_runner.sh.YV2G9lXMWY/install/update.php:258
Stack trace:
#0 /tmp/update_runner.sh.YV2G9lXMWY/install/update.php(258): mysqli_connect()
#1 {main}
thrown in /tmp/update_runner.sh.YV2G9lXMWY/install/update.php on line 258

 

I didn't import manually dbispconfig. Should I ?
Also, ispconfig wroked on the new server before I Migrate.

 

Did you change your mysql root password on the new server?

 

Yes, I did.
I will import manually dbispconfig

 

Don't do that! Just change the password in the config file.

The path is: /usr/local/ispconfig/server/lib/mysql_clientdb.conf
Or just revert back to the old password to fix this. You can check the password with:

Code:

mysql -uroot -p

If that works but the Migration Toolkit still throws an error just re-download the tool into a clean folder and run it again.

Manually importing the dbispconfig database from another host will most likly break alot of things.

 

OK, I didn't load the old dbispconfig
I changed the passwd in the conf file as asked.
but still no response

 

Can you validate that the password you are using is working when running this command?

Code:

mysql -h localhost -u root -p

If that is working, check the password in /etc/mysql/debian.cnf. Is that the correct one?

 

1) There is no passwd mentioned in /etc/mysql/debian.cnf
2) I tried to run the update again, still not working.
Shall the script create a ISPConfig backup in /var/backup/ now? (yes,no) [yes]:

Creating backup of "/usr/local/ispconfig" directory...
Creating backup of "/etc" directory...
Creating backup of "/root/.acme.sh" directory...
Creating backup of "/etc/letsencrypt" directory...
PHP Fatal error: Uncaught mysqli_sql_exception: Access denied for user 'ispconfig'@'localhost' (using password: YES) in /tmp/update_runner.sh.42kFRWZXm1/install/lib/mysql.lib.php:112
Stack trace:
#0 /tmp/update_runner.sh.42kFRWZXm1/install/lib/mysql.lib.php(112): mysqli_connect()
#1 /tmp/update_runner.sh.42kFRWZXm1/install/update.php(275): db->setDBName()
#2 {main}
thrown in /tmp/update_runner.sh.42kFRWZXm1/install/lib/mysql.lib.php on line 112

 

I've been using ispconfig for years and it is the first time I have such troubles...

 

Maybe Should I restart the migration from scratch ...
mysql versions are different on the 2 servers. this is the only difference.
Can I update the mariadb version on the old server to match with the new one ?

 

I have re-installed the new server, updated the mariadb password, etc... Ready to go.
I will download the latest migration tool as you mention and use it.
Hopefully it will be OK
Question : the old server runs Debian 11 and the new one Debian 12. Should I update the old server to Debian 12 ? I don't think this will make a difference.