Hello! When I want to add site to client I have this error: You have left only 0 user(s) which you can assign to this website. What does it mean? I try from Reseler Panel and from Admin panel - result is the same. Thnk you! P.S. Recycle bin is empty in Reseller and Admin Reseller statistic: Sites used: 15 of 50 Diskspace used: 16500 MB of 30000 MB Users used: 60 of 300 Domains used: 52 of 200 Master Zones created: 25 of 100 Slave Zones created: 0 of 100 Databases created: 8 of 30
Hmmm. Problem is over. I empty Recycle bin in all Resellers and Admin. But its Recycle bins was empty! Some Magic! Now question is: Reseler have this statistic: Users used: 60 of 340 and when I want to reduce to 300. System write me: The reseller already has more users than you want to assign to him. How to solve this problem? Thnks!
A quick and dirty way to solve the problem is to increase the number of sites for the reseller to "unlimited". (i.e. -1) In that case there is no need to worry about the number of users/sites used. Of course when you have time you can study further what is happening to your server. I believe there are some rubbish data inside the database not yet cleared up ? or there is permission problem causing the system unable to clear up deleted data ? One Golden Rule is to perform regular data backup so that you can be safeguarded from any data loss resulting from incidents.
Now I have problem with DNS. I had DNS A record mail 123.123.123.123 I deleted this record and now want to create CNAME record with hostname mail, but system log me: There is already an A Record entry for this host in this zone. All recycle bins is empty. In pri.domain.com file is ok too - no any A mail records. I restart ISPConfig, I restart BIND, but I still have this problem. P.S. I have ISPConfig 2.2.35. Ubuntu 9.10 Thnks you!
Please check in your ISPConfig panel (Management > Settings > DNS) whether the following is still at their default values (like this): named.con: /var/named/chroot/etc/named.conf Zonefiles Dir.: /var/named/chroot/var/named
Default values is right! Problem still not solved. May be problem in DB of ISPConfig? But how I can to check it?
For sure you may use phpmyadmin to check the ISPconfig database. (but be careful not to accidentally delete something important -- may be you want to make a backup first ?)
I solved this problem. Dicision is: to delete all DNS records for this domain and after that to create new. Thnks for help.