It's been three ours I tried to solve this problem but to no avail. The problem is I cannot access my ISPConfig 3.2.2 at https://sub.domain.tld:8080. The message on the browser: This page isn't working sub.domain.tld is currently unable to handle this request Http error 500 I never encounter any problem with ISPConfig since I installed it. Not a problem since upgrading from ISPConfig 3.2 Apparently the problem start when I tried to redirect domain1.tlda to domain2.tldb. I did this in website > domain1.tlda > redirect. I do this several times and no problem. But today I did it wrong. I suppose to redirect: Code: - domain1.tlda to domain2.tldb but this is what I did (the from and to are of the same FQDN): Code: - domain1.tlda to domain1.tlda since then accessing ISPConfig return http error 500. I've tried to force update ISPConfig but it didn't work: Code: ispconfig_update.sh --force Here some of the error: PHP: cat /var/log/apache2/error.log[Fri Feb 19 18:00:19.719718 2021] [core:warn] [pid 4763:tid 139721174248512] AH00045: child process 4766 still did not exit, sending a SIGTERM[Fri Feb 19 18:00:19.719892 2021] [core:warn] [pid 4763:tid 139721174248512] AH00045: child process 4767 still did not exit, sending a SIGTERM[Fri Feb 19 18:00:21.722131 2021] [core:warn] [pid 4763:tid 139721174248512] AH00045: child process 4766 still did not exit, sending a SIGTERM[Fri Feb 19 18:00:21.722238 2021] [core:warn] [pid 4763:tid 139721174248512] AH00045: child process 4767 still did not exit, sending a SIGTERM[Fri Feb 19 18:00:23.724506 2021] [core:warn] [pid 4763:tid 139721174248512] AH00045: child process 4766 still did not exit, sending a SIGTERM[Fri Feb 19 18:00:23.724632 2021] [core:warn] [pid 4763:tid 139721174248512] AH00045: child process 4767 still did not exit, sending a SIGTERM[Fri Feb 19 18:00:25.726864 2021] [core:error] [pid 4763:tid 139721174248512] AH00046: child process 4766 still did not exit, sending a SIGKILL[Fri Feb 19 18:00:25.727450 2021] [core:error] [pid 4763:tid 139721174248512] AH00046: child process 4767 still did not exit, sending a SIGKILL[Fri Feb 19 18:00:26.729390 2021] [mpm_event:notice] [pid 4763:tid 139721174248512] AH00491: caught SIGTERM, shutting down[Fri Feb 19 18:00:26.849550 2021] [suexec:notice] [pid 8767:tid 139758645443648] AH01232: suEXEC mechanism enabled (wrapper: /usr/lib/apache2/suexec)[Fri Feb 19 18:00:26.912426 2021] [mpm_event:notice] [pid 8778:tid 139758645443648] AH00489: Apache/2.4.46 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/1.1.1j mod_wsgi/4.6.8 Python/2.7 configured -- resuming normal operations[Fri Feb 19 18:00:26.912477 2021] [core:notice] [pid 8778:tid 139758645443648] AH00094: Command line: '/usr/sbin/apache2'[Fri Feb 19 20:26:02.640070 2021] [proxy_fcgi:error] [pid 3593:tid 140717517903616] [client 182.1.xx.xx:56726] AH01071: Got error 'PHP message: PHP Warning: require_once(/usr/local/ispconfig/interface/lib/config.inc.php): failed to open stream: Permission denied in /usr/local/ispconfig/interface/web/login/index.php on line 31PHP message: PHP Fatal error: require_once(): Failed opening required '../../lib/config.inc.php' (include_path='.:/usr/share/php') in /usr/local/ispconfig/interface/web/login/index.php on line 31'[Fri Feb 19 20:45:59.600201 2021] [proxy_fcgi:error] [pid 3593:tid 140717517903616] [client 182.1.xx.xx:58570] AH01071: Got error 'PHP message: PHP Warning: require_once(/usr/local/ispconfig/interface/lib/config.inc.php): failed to open stream: Permission denied in /usr/local/ispconfig/interface/web/login/index.php on line 31PHP message: PHP Fatal error: require_once(): Failed opening required '../../lib/config.inc.php' (include_path='.:/usr/share/php') in /usr/local/ispconfig/interface/web/login/index.php on line 31' Code: OS : Ubuntu 20.04 webserver : Apache 2.4.46 Ondrej dist. php : 7.4.15 Ondrej dist. Server version: Apache/2.4.46 (Ubuntu) Server built: 2020-08-10T12:32:13 PHP 7.4.15 (cli) (built: Feb 14 2021 14:20:08) ( NTS ) Copyright (c) The PHP Group Zend Engine v3.4.0, Copyright (c) Zend Technologies with Zend OPcache v7.4.15, Copyright (c), by Zend Technologies cat /var/log/apache2/suexec.log [2021-02-19 16:04:49]: uid: (1003/ispconfig) gid: (1004/ispconfig) cmd: .php-fcgi-starter [2021-02-19 16:04:49]: uid: (1003/ispconfig) gid: (1004/ispconfig) cmd: .php-fcgi-starter [2021-02-19 16:04:49]: uid: (1003/ispconfig) gid: (1004/ispconfig) cmd: .php-fcgi-starter The other domains seems not affected. they can be accessed as usual I tried to access ISPConfig using IP and using other domains https://domains.tld:8080 but the browser keep returning http error 500 Thank you for sharing
Thanks a lot Th0m, it works for me at the moment the repo has been rectify by Sury and following your suggestion i just update and upgrade my ubuntu 20.04 to fix http error 500
