ISPConfig Multi-Server - Let's Encrypt does not generate certificates for websites hosted on the sec

Discussion in 'Installation/Configuration' started by Deyvid, Jul 8, 2026.

  1. Deyvid

    Deyvid New Member

    Hello everyone,

    I'm experiencing an issue with an ISPConfig Multi-Server setup and, despite running several tests, I haven't been able to identify the root cause.

    Environment
    • ISPConfig 3.3.1p1
    • Ubuntu 22.04
    • Multi-Server setup
    • mail01 (Master)
    • web01 (Web Server)
    Problem
    When I enable the following options in ISPConfig:
    • SSL
    • Let's Encrypt
    and save the website, the certificate is not generated.

    In the database, the following values remain unchanged:
    ssl = n
    ssl_letsencrypt = n

    In other words, it seems that ISPConfig never actually enables SSL for the website.

    Synchronization
    The web server receives all changes correctly.
    In the sys_datalog table, the entries show:
    server_id = 2
    status = ok

    So, from what I can see, synchronization between the master server and the web server is working correctly.

    I followed the official ISPConfig Multi-Server installation guide exactly as documented (pages 1 and 2) available at the link below. The installation completed successfully, and the multi-server environment appears to be working correctly, except for the Let's Encrypt certificate generation on websites hosted on the secondary web server.

    > link website "ISPConfig Perfect Multiserver setup on Ubuntu 24.04 and Debian 12"
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

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