ISPConfig not responding

I logged into ISPConfig and went to Email>Email Accounts>Email Mailbox to change the mailbox password for a user (me).
I typed in the password and the matching password and pressed save. The page didn't seem to update but I went forward and tried to change the password in the email client I use. I updated the client and I cannot see my emails (imap) and cannot send emails (smtp), because the client keeps giving me authorization errors.

I have tried to change the password at the panel but the panel just seems to hang.
I have looked at the database and the user exists.
I would like some help and in getting my email working again, it would be greatly appreciated.

 

I was able to log back into my email account by changing the password using phpMyAdmin and the following command which I found in the forum (https://www.howtoforge.com/communit...lain-text-email-password-for-ispconfig.70551/):

UPDATE mail_user SET `password` = (SELECT ENCRYPT('newpassword', CONCAT('$1$', salt)) salt FROM (SELECT FLOOR(RAND() * 0xFFFFFFFF) AS salt) t1) WHERE email = 'myemailaddress'

That was the good news. I am concerned that my ispconfig is not updating the database. When I try to save in ISPConfig the panel becomes unresponsive.


I did as thom and the following is the result:

root@ip-10-0-1-15:/home/ubuntu# /usr/local/ispconfig/server/server.sh
20.08.2021-23:33 - DEBUG - Calling function 'check_phpini_changes' from plugin 'webserver_plugin' raised by action 'server_plugins_loaded'.
20.08.2021-23:33 - DEBUG - Remove Lock: /usr/local/ispconfig/server/temp/.ispconfig_lock
finished.
root@ip-10-0-1-15:/home/ubuntu#

I don't see any errors in the logs either.

And of course ISPConfig became unresponsive but I can wake it up everytime I reload the page. Then a couple of minutes will pass and it becomes unresponsive.

???

 

Thought I should include the following information:

root@ip-10-0-1-15:/home/ubuntu# lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.5 LTS
Release: 18.04
Codename: bionic
root@ip-10-0-1-15:/home/ubuntu# php -v
PHP 7.2.24-0ubuntu0.18.04.8 (cli) (built: Jul 5 2021 17:41:32) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies
with Zend OPcache v7.2.24-0ubuntu0.18.04.8, Copyright (c) 1999-2018, by Zend Technologies
root@ip-10-0-1-15:/home/ubuntu#