Hi there, I'm totally new to ISPConfig and am having difficulties setting up a subdomain. I've read through many posts here about the process and it seems for what I want I need to create a new website for the domain because I want it to have it in a seperate folder. Here is the settings for the website: I've added a new DNS zone for the subdomain also. Here are the settings: These settings are not working however. I just get the following error message: ERROR The requested URL could not be retrieved Also when I create an FTP user for the website it doesn't work. I would really appreciate some guidance as to how to get the subdomain working. Thanks in advance.
The website part is ok but the dns is wrong. you dont need a new dns zone for a subdomain. Delete the subdomain zone that you added and add a A-record for the subdomain to the zone of the domain instead.
Yes I have tried that before but it didnt work. I have removed the subdomain dns zone now and added an A-record to the zone for the domain. Here is how the dns zone for the domain looks: I am still getting an error when visiting the subdomain and I also cannot connect via FTP. Is there anything else I need to to? Thanks!
Ah I see. That's why I haven't had any results in all my testing So when the DNS changes propogate should my FTP access work also?
Yes. You can test the dns locally by running this command on your server: dig @localhost hippyseeds.com if the zone is configured correctly, then it will return the correct IP right now as this result is not cached.
Unfortunately I dont know how to run a command on the server but hopefully it will work anyways. Thanks for your help!
Hi there, I'm still getting an error message when I visit the sub domain and I'm still not able to connect to the subdomain via ftp. Could the DNS still not have taken affect? Perhaps there's something I missed?
Something is wrong in DNS. DNS server handling your query: localhost DNS server's address: 127.0.0.1#53 Non-authoritative answer: Name: hippyseeds.com Address: 188.226.236.117 DNS server handling your query: localhost DNS server's address: 127.0.0.1#53 ** server can't find blog.hippyseeds.com: NXDOMAIN
Sorry, I'm not clear on what is wrong exactly. Can you advise on what needs to be checked or changed? Should the DNS server address be 188.226.236.117? How would I change that?
# dig @ns1.hippyseeds.com blog.hippyseeds.com ; <<>> DiG 9.8.4-rpz2+rl005.12-P1 <<>> @ns1.hippyseeds.com blog.hippyseeds.com ; (1 server found) ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 49344 ;; flags: qr aa rd; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 0 ;; WARNING: recursion requested but not available ;; QUESTION SECTION: ;blog.hippyseeds.com. IN A ;; AUTHORITY SECTION: hippyseeds.com. 3600 IN SOA ns1.hippyseeds.com. hostmaster.hippyseeds.com. 2014042903 7200 540 604800 86400 ;; Query time: 35 msec ;; SERVER: 188.226.236.117#53(188.226.236.117) ;; WHEN: Sun Mar 8 21:09:38 2015 ;; MSG SIZE rcvd: 88
Sorry, I'm not sure which piece of information there is relevant. I'm not familiar with hosting environments. Can you please let me know what the above indicates?
There must be a general error as there was no result returned. Please run this command on the shell of your server: dig @@localhost hippyseeds.com and post the output.
I'm trying to access the server via SSH via an SSH client. Is that correct? Or should I just use the command prompt? Sorry I'm new with shell access!
I'm using SSH but the logins I have (the same logins as the Cpanel) do not work. Is it possible to create a user for the terminal in ISPConfig?
